RESUME

PAWAN KUMAR
Contact at: 8427665807,8968524165
E-Mail:pawan89tech@gmail.com
OBJECTIVE

Intend to build my career with leading corporate of hi-tech environment with committed &

dedicated people, which will help me to explore myself fully and realize my potential. Willing to

works as a key player in challenging & creative environment!

ACADEMIC & PROFESIONAL QUALIFICATIONS

• Diploma in Jetking Certified Computer Hardware & Networking Professional

Premium from JETKING Learning Centre Hamirpur (H.P)
• B.A from Dr. C.V Raman University.
• 10+2 from Himachal Pradesh School Education Board Dharamshala.
• 10th from Himachal Pradesh School Education Board Dharamshala.

COMPUTER SKILL

• Operating Systems: Xp, Vista, window 7,8,10,Ubantu.

• MS Office Skills: MS Word (Mail Merge)
• Spread sheet: MS Excel, Google Sheet (PIVOTTABLE)
• Presentation Topics: MS PowerPoint
• Internet: Net surfing, Mailing, Messaging,
• H/Networking Knowledge: knowledge of computer Hardware/Networking LAN,WAN
Assembling Dissembling. Troubleshooting etc.
• Other: Knowledge of Travelling Software Ticket simply, CRS and
BOGDS etc.

WORK EXPERIENCE:

Junior Manager (Business Development | One 97 Communication Ltd. (Paytm)

Tenure- Oct 2021 to Oct 2023.

Responsibilities at One 97 Communication Ltd.

• Full fill the existing/New Clients requirements.

• Co-ordinate with Bus operator over all in Chandigarh, Punjab, Himachal Pradesh,
Haryana & Jammu & Kashmir.
• Daily Reporting & handle over all field work.
• Maintain strong relationship with the clients.
• Handle over all onboarding configuration of travel operators.
• Maintain all the documents related data of the bus operators.
• Resolve customer’s issues/complaints co-ordinate with operators and backend team.
• Handle new operator’s On-boarding Process of Private market and RTC also.
• Handle HRTC inventory and customers issue, also co-ordinate with HRTC accounts
team regarding payments and advance top-up.
 • Check the daily wise bus booking inventory on over all OTA’s website like Redbus,
Abhibus, Travelyaari etc.
• Meetings with all the RTC’s Like Punbus, PRTC, Haryana Roadways, CTU for the
onboarding process.
• Achieve the sales and revenue targets on monthly basis.
• Maintain the 80% Bus operator active on the paytm platform.
• Maintain All Deals & Offer for the bus operator.
• Co-ordinate with the marketing team for the paytm branding on buses.

Business Development Officer | Bitla Software Pvt Ltd.

Tenure- Nov 2019 to Oct 2021.

Responsibilities at Bitla Software Pvt Ltd.

• Full fill the existing/New Clients requirements.

• Co-ordinate with travel operator over all in Chandigarh, Punjab, Himachal Pradesh &
Jammu & Kashmir.
• Daily Reporting & handle over all office & field work.
• Maintain strong relationship with clients.
• Handle over all GDS software Configuration of travel operators.
• Resolve customer’s issues/complaints to co-ordinate with operators and B2B team with
in TAT.
• Handle new operator’s On-boarding Process of Private market and RTC also.

Operation Associate | Mantis Technologies Pvt Ltd.(Travelyaari.com)

Tenure- June 2016 to Nov 2019.

Responsibilities at Mantis Technologies Pvt Ltd.(Travelyaari.com)

• Full fill the existing Client requirements.

• Co-ordinate with travel operator over all in Chandigarh,Punjab,Himachal Pradesh.
• Maintain travelling booking data of travel operator.
• Check the daily wise bus booking inventory on over all websites.
• Daily Reporting & handle over all office & field work.
• Maintain strong relationship with client.
• Handle over all CRS software problem of travel operators.
• Resolve customer’s issues/complaints to co-ordinate with operators and B2B team.
• Handle HRTC inventory and customers issue, also co-ordinate with HRTC accounts
team regarding payments.
• Handle HPTDC Inventory, Software training/Configurations and customers issue also.

Operation Executive & Technical Support Engineer | Coresonant Systems Pvt Ltd.
Tenure- May 2015 to june 2016

i. ISB (Indian School Of Business) Mohali

ii. Also take care of entire Punjab operation

Responsibilities at ISB
• Handling Smart ID Cards Department.
• Liaising with IT & others department.
• Prepare over all ID cards like Students, Staff, and Spouse Cards and seek the problem.
• Handle over all Door Access Controller and also configure cards on Door Access
Controller.
• Maintain the stock & order monthly requirements.
• Download all monthly record from Tea Coffee Machines & create excel sheet with the
help of Pivot Table.
 • Maintance of POS System Machines in Sarovar Hotal
• Co-ordinate with Sarovar Hotal to create and edit new menu system in POS Machine.
• Handle the Smart ID Card System in ISB Book Store, Grocery Store & Café.
• Reporting to Parent Management and Client (ISB) on daily basis.

Other Sites Responsibilities:

• Full fill the existing Client requirements.

• Agenda meetings.
• Problems Discussion & deployment of staff.
• Induction of new Joining.

Project Coordinator & Technical Support Engineer| IAP Company Pvt. Ltd Gurgaon
For Aadhaar Project (UIDAI)
Tenure-Nov 2012 to Feb 2015

Area of Responsibilities
• Daily MIS & handle over all office work.
• Communicate with Govt. Bodies
• HR and Account related activities like, attendance, leave records, salaries, overtime
wages and travel and other expenses of the employees.
• Deployment of the machines and manpower.
• Managed the Center Operations.
• Backup, Sync and Export data
• Handle over all Machines Hardware & Software problems.
• End of Day Review, Documentation Management & reported to office.
• Co-ordinate with vendor and other Team.
• Maintain over all office inventory.

Project Coordinator Technical Support Engineer | IL&FS-ETS (Infrastructure Leasing

and Finance Service)(H.P) For Aadhaar Project (UIDAI)
Tenure-Feb 2011 to Feb 2012.

Area of Responsibilities
• Daily MIS
• Communicate with Govt. Bodies
• HR and Account related activities like, attendance, leave records, salaries, overtime
wages and travel and other expenses of the employees.
• Deployment of the machines and manpower.
• Managed the Center Operations
• Backup, Sync and Export data.
• Handle over all Machines Hardware & Software problems.
• End of Day Review, Documentation Management & reported to office.

AREA OF INTERESTS

• Music (Punjabi & Hindi), Traveling. Net surfing, Car Driving

PERSONAL DETAILS

• Father’s Name: Late.Sh.Surat Ram

• Date of Birth: 24th May 1991.
• Sex: Male
• Marital Status: Married
• Religion: Hindu
• Nationality: Indian
• Passport: M9296178
 • Language: Hindi, English, Punjabi
• Strength: i).Adaptable
ii). Strong Dedication toward my work.

• Permanent Address: Vill. Jol-Plakhin, P.O. Kuthera

Teh. Ghumarwin, Distt.Bilaspur
Himachal Pradesh 174026

• Current Address: House No-23G Shivalik Vihar Nayagaon Near PGI

Chandigarh-160103

I hereby solemnly declare that the information above furnished is correct to the best of my
knowledge and belief.

(PAWAN KUMAR)