Dimple Kapur

Madhapur, Hyderabad • 9711998759 • dimple.kapur86@gmail.com •www.linkedin.com/in/dimple-kapur-44516a16/

EXECUTIVE ASSISTANT
Proactive Senior Administrative Professional with 17 years of experience, supporting C-Suite leaders in dynamic corporate
environments. Recognized as a discreet and knowledgeable manager and partner, with a strong ability to prioritize needs and
ensure timely resolutions to logistics and business concerns. Reputable for implementing and communicating policies, handling
unforeseen issues, and serving as a liaison between executive, clients, staff, and external stakeholders. Praised for work ethic,
commitment, and outstanding organizational skills

AREAS OF EXPERTISE
Administrative Skills: Calendar Management| Office Administration| Correspondence Creation, Editing, Tracking|
Intranet Initiatives.
Project Management: Multi-Project Management| Change Management| Event Management & Presentation Coordination.
Communication & Coordination: Meeting Coordination| Communication Initiatives| Client Relations| Serving as a Liaison
between Stakeholders.
Technical Proficiency: MS Office| Database Management| Financial Management.
Operational Skills: Travel Planning| Vendor & Supply Management| Expense Reporting| Client Invoicing.
Human Resources: Staff Hiring & Training| Issue Resolution.

PROFESSIONAL HISTORY

Feuji Software Solutions – Hyderabad, India February 2023-Present

MANAGER - CEO & FOUNDER OFFICE.
Support the CEO by overseeing essential functions and serving as the principal liaison between the CEO and internal and
external stakeholders. Manage calendar coordination, strategic executive support, communication, and meeting organization.
Oversee travel arrangements, expense management, and event coordination. Handle special projects, maintain office
operations, and manage ad-hoc tasks.

• Calendar Coordination- Oversaw the arrangements and scheduling of meetings, adeptly managing calendars and setting
appointments across various time zones. Facilitated meetings with clients, internal stakeholders, and leadership via platforms
such as Teams, Skype, Zoom, and video calls.

• Strategic Executive Support- Serve as a key advisor to the CEO, monitoring organizational health and aligning attention
with emerging needs. Partner with the CEO to shape organizational culture and manage time effectively by coordinating board
meetings, town halls, and strategic events. Translate the CEO's vision into action, organizing key initiatives like anniversary
celebrations and regular staff engagements. Facilitate global interactions with senior stakeholders, assist in strategic planning,
and support the execution of the company's vision. Provide data-driven insights for decision-making, prepare executive
materials, handle confidential information, and stay informed on industry trends. Act as the face of the CEO's office in
interactions with both internal and external stakeholders.

• Communication & MOM- Draft, review, and send communications on behalf of the CEO. Prepare and organize meeting
content, such as reports, agendas, and presentation decks. Circulate pre-read materials and maintain meeting records. Track
deliverables and follow up on outstanding items with participants. Attend most of the Business Review meetings alongside the
CEO, capturing key discussions, decisions, and action items.

• Stakeholder & Team Support- Collaborate with functions and stakeholders to gather information for the CEO’s decisions.
Serve as the primary contact for inquiries directed to the CEO’s office and ensure effective communication across teams.
Support employee engagement, address grievances, and manage relationships with internal and external stakeholders, including
investors, clients, and regulatory bodies. Provide support to stakeholders visiting from global offices.

• Travel & Hotel Management- Oversee domestic and international travel arrangements, including visas and documentation.
Plan stays and transportation, arranging flights, hotels, and cars. Handle visa applications, schedule cost-effective travel, and
create detailed itineraries with smooth time zone transitions. Coordinate with in-house agents and other platforms for
comprehensive travel management.

• Expense, Budgeting, and Invoicing- Manage purchase orders and invoices, work with finance on budget management,
and handle expense report submissions. Oversee expense management, reimbursements, and ensure timely and accurate
processing of all financial documents.

• Events Coordination- Organize and coordinate a variety of internal and external events, including team meetings, business
events, client lunches and dinners, and social gatherings. Plan high-level meetings, conferences, and firm-wide events, ensuring
seamless and efficient arrangements. Foster a positive work environment through these events.

• Additional Responsibilities- Oversee special projects and initiatives assigned by the CEO, managing project plans, timelines,
and deliverables. Ensure the smooth operation of the CEO's office and facilities. Stay informed on organizational activities,
manage ad-hoc projects, track critical deadlines, and provide status updates in coordination with leaders. Manage delegate access
to various tools and systems on behalf of the executive.

Ernst & Young LLP – New Delhi, India August 2010 to January 2023
EXECUTIVE ASSISTANT TO GLOBAL ADVISORY TELECOM LEADER & 3 SENIOR PARTNERS.
Assisted top-tier leaders and decision-makers by managing critical functions and acting as the principal point of contact.
Oversaw calendar management, meeting coordination, event organization, and logistics. Managed presentations, reports,
database, and financial activities. Directed subcontractor and vendor processes, team collaboration, and HR management.

• Calendar Management- In charge of organizing and managing meetings. Extensive experience in scheduling meetings with
external and internal stakeholders and counterparts across different geographies and time zones.

• Minutes of Meeting & Event Management- Record minutes during meetings, distribute them to all participants, and
follow up on action points. Organize and coordinate events such as town halls, team meetings, offsites, team lunches, rewards
and recognition celebrations, and birthday celebrations.

• Logistics- Prepare detailed itineraries and agendas for leader’s trips, including meetings, events, summits, conferences,
workshops and training both domestic and international. Handle end-to-end travel arrangements, including visa documentation,
hotel reservations and car transfers.

• Presentation & Reports- Produce reports, proofread documentation, and assist in preparing presentations for Executives.
Draft memos, emails, and reports for internal and external communication.

• Database & Financial Management- Bolstered efficiency by regularly updating extensive client databases, employee
headcount, new hire data, and other relevant records. Prepare, file, and monitor expense reports, claims, and timesheets in a
timely manner.

• Subcontractor & Vendor Management- Oversee the complete subcontractor and vendor process, including onboarding,
contract support, background checks, and ensuring timely payments.

• Team Collaboration- Coordinate monthly deployments, support annual manpower and budget planning, and prepare MIS
reports and dashboards for senior management. Monitor GPS, people surveys, and performance cycles, and track resource
utilization. Oversee timesheet completion for the Pan India team, assist offsite members, and act as a liaison between employees
and departments.

• HR Management- Collaborate with recruitment consultants and HR coordinators to manage full recruitment services,
including sourcing profiles through social media and recruitment portals, conducting interviews, and pre-screening candidates.
Perform initial screenings via phone, schedule and coordinate interviews, and build a strong talent pipeline by working with
hiring managers and seeking referrals for hard-to-fill roles. Maintain candidate information in the Applicant Tracking System,
participate in manpower planning and budgeting, and act as a liaison between team employees and support groups such as
benefits, payroll, and IT to ensure compliance and a seamless employee experience.

• Administrative and Access Management- Coordinate with local and regional executive assistants for meetings,
conferences, town halls, and executive visits. Provide comprehensive administrative support to global executives traveling to
the Delhi office. Manage contract uploads in the Contract Management System and handle ad-hoc duties. Oversee delegate
access to various tools and systems on behalf of the executive.
ACHIEVEMENTS

 Received the ‘Extra Mile Award’ from the CEO of Feuji for outstanding efforts in conducting the CIO Conclave
in Costa Rica.
 Recognized by the CEO of Ernst & Young for showing initiative and adding value across the company.
 Singled out as a “Breathe of Fresh Air” for willingness to help and a positive attitude by EY Consulting
EMEIA Leader.
 Awarded the “I am Exceptional” award in 2013, 2015, 2016 & 2021 by Senior Consulting Global Leaders.
 Received KUDOS Reward multiple times for consistently going the extra mile and demonstrating diligent
Performance.

CAREER NOTE

 Huawei Telecommunications | Gurgaon | Department Coordinator | December 2008-August 2010 
 Bharti Retail Pvt. Ltd. | Gurgaon | Admin & HR Executive | December 2007 – December 2008
 Bank of America | Gurgaon | Admin & Facilities Executive | January 2006 – December 2007 
 Genpact | Gurgaon | Travel desk & Logistics Executive | January 2005 – January 2006

EDUCATION & CREDENTIAL


 Post-Graduation Certification in Human Resource Management |XLRI Jamshedpur|2015
 Master’s in Business Administration in Human Resource Management |Sikkim & Manipal University|2011 
 Bachelor of Commerce |SPM College, Delhi University|2008

LANGUAGES KNOWN

 English & Hindi