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A.

A-1

A.

A1.
19 20
A-1
A-1

()

()

1513 (Machiavelli)()

1798 (Adam Smith)()

1911 (Frederick Taylor)()

1916 (Henri Fayol)()

1917 (Gilbreths)()

1924- (Eiton Mayo)()


1932

30

1940 ()

1950 (Abrahm Maslow)

1960 (Douglas McGregor) X /Y

1970 (TQM)(QCC)

1980 (Michael E. Porter)(1980)


Ouchi Z (1981)

PC

(Peters & Waterman)(1982)


(Michael E. Porter)(1985)
(JIT)
1990 (ethics)
(globalization)

(network organization)
(workforce diversity)

(outsourcing)

(learning organization)

(strategic alliance)

(knowledge management)

(core competency)

(reengineering)

(downsizing)

(team work)

(empowerment)

A-2

A.

A2.

19 20 (Frederick Taylor)

(1)

(2)

(3)

(4)

(Frank Gilbreth Lillian Gilbreth)

(
)

(Weber)20

(bureaucracy
organization)

1.
2.

3.

4.

A.

A-3

5.

6.

Henri Fayol1841~1925

1916 General and Industrial


Management
(planning)(organizing)(commanding)(coordinating)
(controlling)
(rule)

20 1940

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

A3.

A-4

A.

(Hawthorne studies)
1924 1930

1927 (Eiton Mayo)


1932

(Hawthorne
effect)

X Y
(Douglas McGregor1906-1970) X (Theory X)
Y (Theory
Y)X

X
Y
Y

(Abrahm Maslow)
(hierarchy of
needs theory)

A4.

(Management Science, MS) (Operation Research, OR)

A.

A-5

20

()
1.
2.
3.
4.
5.

1.
2.
3.
4.
A5.

(Systems
Theory)()(

)
()

()
()

()
(
)

A-6

A.

( A-1)







A-1

1. ( A-2)

/ 

/


A-2

2. ( A-3)
(1)

(2) ()()

(3)

(4)

(5)

(6) ()()

A.

A-7

(7)

(8)

(9)

(10)

(11)

(open system)







A-3

() A-4

+
A-4

A-8

A.

A6.

(Joan
Woodward)()
()
()()()
( IC )(Fred Fiedler)

(Joan Woodward)

A-2

A.

A-5 Woodward

(Alfred Chandler)( A-6)

A-6 Chandler
( A-7)

1.

2.

1.

2.

(/)

(/)

(/)
(/)

A-7

A-9

A-10

A.

1.

2.

3.

4.
2000
20

5.

A7.
A-86
1.

2.

3.

4.

5.

1.
2.
3.

4.
()
5.

A.

A-11

(1960-)

()

(Simon)

(Thompson)

(Rice)

(1900-)

(1940-)

(1930-)

()

()

()

(Frederick Taylor)

(Max Weber)

(Henri Fayol)

(McNamara)

(Elton Mayo)

( McGregor)

(Maslow)
(Herzberg)

(Barnard)

(1970-)

()

(Fred Fiedler)

(Woodward)
(Burns &
Stalker)

A-8

( 300-) A-9
1.

2.

3.

4.

5.

A-12

A.

A-9

A8.
70
(TQM)

1970 1980
1970
1980 1990 1970

80
1980


Thomas J. Peters Robert H. Waterman 1982 (In Search


of Excellence)
1970

36

IBM
Peters Waterman
A-3

80 Ouchi Z
A-4

A.

A-13

(McKinsey) 7S-model A-5

90
1990
(globalization)(ethics)(outsourcing)
(strategic alliance)(downsizing)(empowerment)(network
organization)(workforce diversity)(learning organization)
(reengineering)(team work)


1992 Kaplan Norton (balanced scorecard)

1997 Edvinsson Malone (intellectual capital)


human capital
structure capitalrelationship
capital
A-3 Peters Waterman

1.
a bias for action
2.
close to the customer
3.
autonomy and entrepreneurship
4.
productivity through people
5.
hands onvalue driven
6.
stick to the knitting
7
simple formlean staff
8
simultaneous loose-tight properties

A-14

A.

A-4 Z

A-5 (McKinsey) 7S-model


1
2
3
4
5
6
7

Strategy
Structure
System
Skill
Staff
Style
Shared Value


A2

(1)Taylors 4 Principles of Management (2)Webers Ideal


Bureaucracy(1991 )
[] A2
(Scientific Management)
(2002 )
[] A2
(1994
)
[] A2 (1)
(Kanban system)

""
()(2)(Just In
Time, JIT)

(2003 )

A.

A-15

[] A2 1-4
A3
(1)Taylor (2)(Hawthorne
Experiment)(2002 )
[](1) A2 (2) A3
(Elton Mayo)(Hawthorne Studies)
(2001 )
(2003 )
[] A3
(1990 )
[] A3
(1994
)
[] A2 A3
(1)Frederick Taylor (2)Henri Fayol (3)Elton
Mayo(1993 )
[](1)(2) A2 (3) A3
(1)(2)(3)
(1994 )
[](1)(2) A2 (3) A3

(1)
(2)(1992 )
[](1) A2 (2) A3
A4

(1)
(2)(1990 )
[](1) A3 (2) A4

(1992 )
[] A2 A3 A4
A5

(open system)(2002
)
[] A5
(1990 )
[] A5
A6

(1)
(2)

(1994 )
[] A6
(Contingency Approach)(1992

A-16

A.

)(1992 ) (2001 )
[] A6
(contingency theory)
(2003 )
[] A6

(1990 )
[] A6
(1)Chandler (2)Woodward
(2001 )
[] A6

(2002
)
[] A6
(2003 )
[] A6
A7
(1994
)
[] A2
A3

A4~A6
A8

Willian Ouchi 1981 Z


Type A, Type J Type Z(1991 )
[] A8
90
(2002 )
[] A8
(2001 )
[] A8

A A+
(1)(2)(3)(4)
(5)(6)(2003
)
[] A8

(2001
)
[] A8
(2002
)

A.

A-17

[] A8

(2002 )
[]
McKinsey 7-S (2001 ) (2002 ) (2003
)
[] A8

(intellectual capital)(balanced
score card)(
) 7S model
(2002 )
[] A8

?? (2003 )
[] A8 5-6~5-7
(2005 ) (2005 )
[] A8 5-7