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  • Checkin G Dispatc H Delivery Order Processing

    Uploaded by

    Ashish Kumar
    5 views1 page
    The document outlines the process for order fulfillment from customer order placement through delivery. It involves receiving the order, verifying it, prioritizing picking, packing the order into numbered bins, creating trip sheets to optimize delivery routes, loading vehicles, tracking vehicles through GPS, delivering the orders, confirming delivery, and handling cash on delivery payments. The process aims to efficiently fulfill customer orders from multiple channels and locations.

    Original Description:

    process map

    Original Title

    Process Map

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    The document outlines the process for order fulfillment from customer order placement through delivery. It involves receiving the order, verifying it, prioritizing picking, packing the order into numbered bins, creating trip sheets to optimize delivery routes, loading vehicles, tracking vehicles through GPS, delivering the orders, confirming delivery, and handling cash on delivery payments. The process aims to efficiently fulfill customer orders from multiple channels and locations.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views1 page

    Checkin G Dispatc H Delivery Order Processing

    Uploaded by

    Ashish Kumar
    The document outlines the process for order fulfillment from customer order placement through delivery. It involves receiving the order, verifying it, prioritizing picking, packing the order into numbered bins, creating trip sheets to optimize delivery routes, loading vehicles, tracking vehicles through GPS, delivering the orders, confirming delivery, and handling cash on delivery payments. The process aims to efficiently fulfill customer orders from multiple channels and locations.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Process Mapping (Zopnow)

    Order is received at respective Order verified against bin


    pin code outlet, and process
    number.
    further for picking.
    Checkin
    g

    Order
    Processing

    Customer
    Order
    Customer places order
    using Web& App.
    Pre
    payment
    using
    various
    payment
    options.
    Customers
    receives
    order confirmation.

    Pickin
    g

    Trip sheets are made


    based on precise location
    of existing customers.
    Then, new customers are
    added.
    Order loaded in vehicle
    with respect to the trip
    sheets.
    Dispatc
    h

    Packing

    Picking
    is
    prioritized Order is packed in bin,
    based on slot and order
    which is sealed now.
    size.
    Order segregated based
    on size as medium box
    and frozen box.
    Order kept in numbered
    bins.

    Delivery
    confirmation
    message sent to
    customer.
    Cash received for
    COD/change paid
    in zoppies.
    Delivery

    Tracking

    Vehicles are GPS enabled,


    with continuous tracking
    feature.
    Customers
    receive
    messages about dispatch
    and tracking.

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