1

Decision Making

Collects & Management

processes Planning Information
Data
System
Program
implementation
& Control
2

collecting, recording, storing, and

basic processing of data

Functional Support Role support business processes and

operations in various areas

support a companys competitive

positioning at various levels of
analysis
Communication Decision Support
System Role
solutions to reductions of costs
and management of
performance
No standardization Incomplete &
Affects outdated data
Benchmarking

Problems
Addressed
Cost difficult to Analysis gets
calculate, issue of difficult Manual &
tender filling paper work