Submitted to; Submitted By:

Prof. Chanda Gulati Amit goyal

Manali sharma
Barkha shrivastava
Ankita danve
 MEANING
 WHY DECISION MAKING MATTERS
 STEPS OF DECISION MAKING
 DECISION MAKING STYLES
 QUESTIONS TO KNOW
 COCLUSION
 meaning
Decision making is an act of projecting one’s own
mind upon an opinion or course of action. Thus a
decision represents an action, or series of action
chosen from a number of possible alternatives.

George R terry, “decision making is a selection

based on some criteria from two or more possible
alternatives”.
 Why Decision-making Matters
As a prospective manager, effective decision-making is a central
skill necessary for success. This requires the capacity to weigh
various paths and determine the optimal trajectory of action.
 STEPS OF DECISION MAKING

 1. Identify the Problem or Situation

 Before you begin with your decision, analyze exactly
what it is that’s prompting your actions and make sure
you’re seeing the whole picture.
 2.Consider the Nature of the Problem
 In what way is the situation you are addressing
problematic? In what way is it causing you difficulties?
Why do you need a solution? In essence you’re
identifying your problem criteria.
3.Research the Problem
 Unless you have all the facts at your fingertips, it will be
difficult to make an informed decision in your own best
interests.

4.Develop Solutions
 Usually you will find there are several different ways you
could address the situation, and each might have different
outcomes and consequences. Make a list of each of these
approaches.
5.List Pros & Cons
 Try to do this while thinking through the long-term
consequences, and being as objective as possible.

6.Select the Best Approach

 Try to be as analytical as possible in this stage and try not
to let your emotions about the situation cloud your
judgment. Keep your long-term goals in mind.
7. Execute Your Choice

Now that you’ve identified and chosen your solution from all the
possible options, it’s time to put into action.

8.Evaluate and Communicate

Was your decision successful? It’s important to reflect on it for yourself

and to seek the opinion of others, once you’ve followed through on
your decision.
Four Questions to Know Which of
the Decision-Making Styles to Use
1.Is this your decision to make decision?
If you believe the person or team responsible for this
decision is not capable of making a quality decision
without your involvement, discuss it with them.
2. Do you have access to the needed relevant
information?
If so, and if support for the decision is not needed or is
guaranteed, use an Autocratic Style. It’s not necessary to
gather your team to discuss where to hang a picture in
your office.
 3. To what extent is acceptance necessary for
successful implementation?
If successful implementation depends on the
understanding and acceptance of others, it is to your
advantage to involve them in the decision early on and
use a Team Style, even if you believe you already know
the best decision.
4. How great is the impact of the decision on
accomplishing the team’s mission?

 What is the complexity and scale of the impact of the

decision? As complexity increases, the likelihood that
you know everything needed to make a quality
decision decreases. Use a Consultative Style.
 CONCLUSION
All decision-making involves elements of risk and
reward. For every decision there are risks. Many
organisations are structured so that major decisions are
taken at the highest levels. This is because decisions at
the top can have major effects for the whole
organisation. At the tactical and operational levels, the
risks are smaller.