Professional Documents
Culture Documents
AND MANAGEMENT
Charmaine R. Quina , RN,MAN
Definition/description
Leadership
- the action of leading a group of people or
an organization.
- is the art of motivating a group of people to
act towards achieving a common goal.
-is the ability of a company's management to
set and achieve challenging goals, take swift and
decisive action, outperform the competition, and
inspire others to perform well.
Characteristics of Effective Leadership
1. strong character- involves clear communication
skills, speak with and listen to staff members,
respond to questions and concerns, and are
empathetic, use effective communication skills for
moving the company forward and achieving new
levels of success
2.exhibit honesty
3. Integrity
4.trustworthiness
5.ethics
2. Management
- the act or manner of guiding or taking
charge or handling,direction,
-the process of dealing with or controlling
things or people.
- is the administration of an organization,
whether it is a business, a not-for-profit
organization, or government body.
Managers typically;
1. Have an assigned position within the formal organization.
2. Have a legitimate source of power due to the delegated authority
that accompanies their position
3. Are expected to carry out specific functions, duties, and
responsibilities
4. Emphasize control, decision making, decision making analysis, and
results
5. Manipulate people, the environment, money, time, and other
resources to achieve organizational goals
6. Have a greater responsibility and accountability for rationality and
control the than leaders
7. Direct willing and unwilling subordinates.
Principles of Management (Henri Fayol)
1.Division of Work
- the whole work is divided into small tasks.
-The specialization of the workforce according to
the skills of a person, creating specific personal and
professional development within the labour force and
therefore increasing productivity; leads to specialization
which increases the efficiency of labour.
2. Authority and Responsibility
- This is the issue of commands followed by
responsibility for their consequences.
-Authority means the right of a superior to
give enhance order to his subordinates;
responsibility means obligation for performance.
3. Discipline
- It is obedience, proper conduct in relation
to others, respect of authority, etc. It is essential for
the smooth functioning of all organizations.
4. Unity of Command - This principle states that
each subordinate should receive orders and be
accountable to one and only one superior. If an
employee receives orders from more than one
superior, it is likely to create confusion and conflict.
5. Unity of Direction
- All related activities should be put under
one group, there should be one plan of action for
them, and they should be under the control of one
manager
6. Subordination of Individual Interest to Mutual
Interest
- The management must put aside personal
considerations and put company objectives firstly.
Therefore the interests of goals of the organization
must prevail over the personal interests of
individuals.
7. Renumeration
- Workers must be paid sufficiently as this is
a chief motivation of employees and therefore
greatly influences productivity. The quantum and
methods of remuneration payable should be fair,
reasonable and rewarding of effort.
8. The Degree of Centralization
- The amount of power wielded with the
central management depends on company size.
Centralization implies the concentration of decision
making authority at the top management.
9.Line of Authority/Scalar Chain
- This refers to the chain of superiors
ranging from top management to the lowest rank.
The principle suggests that there should be a clear
line of authority from top to bottom linking all
managers at all levels.
10. Order
- Social order ensures the fluid operation of a
company through authoritative procedure. Material
order ensures safety and efficiency in the
workplace. Order should be acceptable and under
the rules of the company
11. Equity
- Employees must be treated kindly, and
justice must be enacted to ensure a just
workplace. Managers should be fair and impartial
when dealing with employees, giving equal
attention towards all employees.
13. Initiative
- Using the initiative of employees can add
strength and new ideas to an organization.
Initiative on the part of employees is a source of
strength for organization because it provides new
and better ideas. Employees are likely to take
greater interest in the functioning of the
organization.
12. Stability of Tenure of Personnel
- Stability of tenure of personnel is a principle
stating that in order for an organization to run
smoothly, personnel (especially managerial
personnel) must not frequently enter and exit the
organization.
14.Esprit de Corps/Team Spirit
- This refers to the need of managers to
ensure and develop morale in the workplace;
individually and communally. Team spirit helps
develop an atmosphere of mutual trust and
understanding. Team spirit helps to finish the task
on time and easily.
Comparison of Leadership and Management
Leadership Management
Motto Do the right things Do things right
Category Roles
Figurehead
Interpersonal Leader
Liaison
Monitor
Informational Disseminator
Spokesperson
Entrepreneur
Disturbance Handler
Decisional
Resource Allocator
Negotiator
Interpersonal Category
The managerial roles in this category involve
providing information and ideas.
1.Figurehead
- As a manager, you have social, ceremonial
and legal responsibilities
-You're expected to be a source of
inspiration.
-People look up to you as a person with
authority, and as a figurehead.
2. Leader
– This is where you provide leadership for
your team, your department or perhaps your entire
organization; and it's where you manage the
performance and responsibilities of everyone in
the group
3. Liaison
– Managers must communicate with internal
and external contacts. You need to be able to
network effectively on behalf of your organization.
Informational Category
The managerial roles in this category involve
processing information.
4.Monitor – regularly seek out information related
to your organization and industry
-looking for relevant changes in the
environment
-monitor team, in terms of both their
productivity, and their well-being.
5.Disseminator
-communicate potentially useful information
to your colleagues and your team.
6.Spokesperson
– represent and speak for their organization
- In this role you're responsible for
transmitting information about your organization
and its goals to the people outside it
Decisional Category
The managerial roles in this category involve using
information.
7.Entrepreneur
–create and control change within the
organization
-This means solving problems, generating new
ideas, and implementing them.
8.Disturbance Handler
– When an organization or team hits an
unexpected roadblock, it's the manager who must take
charge. You also need to help mediate disputes within
it.
9.Resource Allocator
– You'll also need to determine where organizational
resources are best applied. This involves allocating
funding, as well as assigning staff and other organizational
resources.
10.Negotiator
– You may be needed to take part in, and direct,
important negotiations within your team, department, or
organization.
Strategic Planning Process
Definition
The strategic planning process are the steps that you go
through as an organization to determine the direction of
your organization (Its Vision), what you're going to do and
for whom (Your mission) and someway to measure it or to
guide you in a strategy to get there (Your goals).
The five stages of the Strategic Management Process:
1.goal-setting – clarify your vision
This stage consists of identifying three key facets:
a. define both short- and long-term objectives
b. identify the process of how to accomplish your
objective
c. customize the process for your staff, give each
person a task with which he can succeed
2.Analysis – gather and analyze information
3.Strategy formation
4.Strategy implementation
5. Strategy monitoring.
cont. five stages of the Strategic Management Process
2. Analysis
- is a key stage because the information gained in this
stage will shape the next two stages
- gather as much information and data relevant to
accomplishing your vision
-the focus of the analysis should be on understanding the
needs of the business as a sustainable entity, its strategic
direction and identifying initiatives that will help your business
grow.
- examine any external or internal issues that can affect
your goals and objectives
-identify both the strengths and weaknesses of your
organization as well as any threats and opportunities that may
arise along the path.
cont. five stages of the Strategic Management
Process
SWOT Analysis – one of the most commonly effective tool
that assist in strategic planning
- identification of Strengths,Weaknesses,Opportunities,and
Threats (SWOT)
- Developed by Albert HUMPHREY at Stanford University
in the 1960s and 1970s
- - also known as TOWS Analysis
cont. five stages of the Strategic Management
Process
Simple rules for SWOT Analysis:
1.Be realistic about the strengths and weaknesses of your
organization
2. Be clear on how the present organization differs from
what might be possible in the future
3. Be specific of what you want to accomplish
4. Always apply SWOT in relation to your competitors
5. Keep SWOT short and simple
6. Remember that SWOT is subjective
cont. five stages of the Strategic Management
Process
3.Strategy Formation
- the first step in forming a strategy is to review the
information gleaned from completing the analysis
- determine what resources the business currently
has that can help reach the defined goals and objectives
- identify any areas of which the business must seek
external resources
- the issues facing the company should be prioritized
by their importance to your success
cont. five stages of the Strategic Management
Process
4.Strategy Implementation
- This is the action stage of the strategic
management process
- everyone within the organization must be made
clear of their responsibilities and duties, and how that fits in
with the overall goal
-additionally, any resources or funding for the
venture must be secured at this point. Once the funding is
in place and the employees are ready, execute the plan.
cont. five stages of the Strategic Management
Process
5 .Evaluation and Monitoring
- actions include performance measurements,
consistent review of internal and external issues and
making corrective actions when necessary.
Strategic Planning (Vision/Mission/Philosophy/Objectives/Core Values
Mission
Philosophy
Goals
Objectives
Policies
Procedures
Rules
Strategic Planning
(Vision/Mission/Philosophy/Objectives/Core Values
Vision and Mission Statements
- Vision statements are used to describe future goals
or aims of an organization. It is the description in words that
conjures up a picture for all group members of what they
want to accomplish together.