EMOTIONS AND

EMOTIONAL INTELLIGENCE
 Three components of Emotions

• Physiological
• Behavioral
• Cognitive aspect
THEORIES OF
EMOTIONS
 JAMES-LANGE THEORY

• Emotions occur as a result of

physiological reactions to
events.
 JAMES-LANGE THEORY
SEE STIMULUS PHYSIOLOGICAL EMOTION
RESPONSE
“I’m scared”

See bear
 CANNON-BARD THEORY

• Emotion states that stimulating

events trigger feelings and physical
reactions that occur at the same
time.
 CANNON-BARD THEORY
PHYSIOLOGICAL
RESPONSE
SEE STIMULUS

Both of these occur

simultaneously
EMOTION
“I’m scared”

See bear
 SCHACHTER-SINGER or
TWO FACTOR THEORY
• Emotion is based on two
factors the physiological and
cognitive label.
 SCHACHTER-SINGER or
TWO FACTOR THEORY
PHYSIOLOGICAL
SEE STIMULUS RESPONSE AND COGNITIVE EMOTION
APPRAISAL
“I’m scared”

“My heart is beating

and I am sweating
because there is a
bear that could
See bear attack or hurt me.
Therefore I am
scared”.
Occur simultaneously
 LAZARUS THEORY or
APPRAISAL THEORY
• Cognitive appraisal must come
before any emotion or physical
response.
 LAZARUS THEORY or
APPRAISAL THEORY
COGNITIVE EMOTION PHYSICAL
SEE STIMULUS
APPRAISAL RESPONSE
“I’m scared”

“There is a bear that

could attack or hurt
me. Therefore I am
scared”

See bear
 Macroexpressions
• Typically last between 0.5 to 4 seconds and
involve the entire face. These are emotions
that we do not intend to hide and occur
whenever we are alone or with family and
close friends.
 Microexpressions
• Are expressions that go on and off the
face in a fraction of a second, as fast as
1/30 of a second. In the attempt to
conceal emotions, microexpression can
happen so fast that one cannot recognize
or see them easily.
Five Components of emotional
Intelligence

Social Self
Skills Awareness

Self -
Empathy Regulation

Motivation
 Self-awareness
• This is the ability of a person to tune in to his
own feelings. A person can recognize his own
emotions and its effects on others. He can
accept his feelings whether positive or
negative because he is confident about his
self-worth and capability.
 Self-regulation
• This is the ability to control
disruptive impulses caused by
negative emotions such as anger,
anxiety or depression.
 Motivation

• Elements of motivation are

drive for achievement,
commitment, initiative and
optimism.
 Empathy
• A person with empathy is service-
oriented, encourages people in their
abilities, cultivates opportunities,
and is politically aware. An empathic
person discerns feelings behind the
needs and wants of other people.
 Social skills
• This is usually referred to as “people
skills” because they can influence,
communicate, and lead. People with
social skills have good interpersonal skills
which can help them build success in life
and in their career. They are good team
player.