EMOTIONAL

INTELLIGENCE
PREPARED BY: SIR JOSHUA DAVID CRUZ
WHAT IS
EMOTIONAL
INTELLIGENCE?

•The capability to
evaluate both our own
emotions and emotions
of another individual,
which can serve as a
guidance for our
thoughts and actions.
 COMPONENTS OF
EMOTIONAL
INTELLIGENCE
(INTRAPERSONAL
INTELLIGENCE AND
INTERPERSONAL
INTELLIGENCE)
Intrapersonal Intelligence Interpersonal Intelligence
Self-awareness Empathy
Self-regulation Social skills
Motivations

FIVE COMPONENTS OF EMOTIONAL

INTELLIGENCE
SELF-AWARENESS

•Keeping in check of our own emotions

and correctly name one’s own emotional
state as they occur
• Emotional maturity in this state shows:
• Confidence in self
• Sense of humor (can laugh at self)
• Aware of your impressions with other (can read the
reaction of others to know how you are perceived.)
SELF-REGULATION
• The knowledge on how to manage emotional
states in an appropriate manner
and understanding the factors that triggers
that emotional state. Controlling your
impulses.
• Emotional maturity in this state shows:
• Conscientiousness and take personal responsibility
for your own work.
• Example:
• Maintaining good grades even though you are not
in good terms with a loved one/s. (Regulation of
emotions to self)
MOTIVATIONS
• The usage of our emotional states to help
us achieve goals and deal with impulses.
Interest in learning.
• Emotional maturity in this state shows:
• Perseverance even in the time of adversity
• Initiative and commitment to complete a task
• Example:
•The expression of anxiety when there is a task
like incoming tests and deadlines motivates you
to fulfill the task in order to meet your
standards.
EMPATHY

• To acknowledge the feelings of

others in a situation, or the ability to
put oneself inside the shoes of
another’s in which the self may have
or have not experienced since
individuals differ in terms of
perception of emotions. 
SOCIAL SKILLS
• Understanding the emotional tenor of a social
situation and being able to respond in a manner
that manages emotional states in others in
an effective and useful manner to establish a
common ground.
• Emotional maturity in this trait shows:
• Communication: listening and responding
appropriately.
• Influence and leadership: ability to guide and inspire
others.
• Conflict management: ability to diffuse difficult
situations using persuasion and negotiation.
 EMOTIONS
AND ITS
COMPONENTS
EMOTION

• Our emotion is very complex and has

come from different facets of our
well being
COMPONENTS OF
EMOTIONS
 • Our experience of emotion does not come
suddenly. It starts with a state of arousal, a
heightened activity in both our mind and
BIOLOGICAL body that makes us more alert.
COMPONENT: • The arousal may be intense depending on
PHYSIOLOGICA the source of arousal.
L AROUSAL • Arousal starts in the brain
• Activation of the Reticular Activation
System (RAS)
 • Proposed by William James and Carl
Lange that emotions are our interpretation
of the accompanying physiological
reactions.
JAMES-LANGE • According to this theory, you do not run
THEORY away because you are afraid; rather, you
are afraid because you are running away.
• We feel tense and having cold feet, we say
we are afraid.
 • Every emotion finds a way to be
expressed.
BEHAVIORAL • People recognize what we feel by
COMPONENT: our facial expression 
EMOTIONAL • Facial expression communicates our
EXPRESSION emotions, however, it can be
misleading, exaggerated, and
minimized.
 • Macro Expressions, last between 0.5 to 4
seconds including our entire face. These are
emotions that we do not intend to hid.
• Micro Expressions, last for 1/30 seconds. 
These are emotions that we attempt to conceal
• Conducted a universality study and concluded
the seven emotions that have universal facial
PAUL EKMAN expression.
AND CAROLL • Joy                            
IZARD THEORY • Surprise
• Contempt
• Sadness
• Anger
• Disgust
• Fear
 • In the absence of physiological
COGNITIVE
arousal, a person decides what
COMPONENT:
he or she feels after interpreting
SUBJECTIVE
or explaining to himself what
LABELING
had happened.
 • By Richard Lazarus, proposed that
in evaluating situations, a person
uses the primary and secondary
appraisal.
APPRAISAL • Primary Appraisal – we evaluate
THEORY how a certain situation will benefit
us.
• Secondary appraisal – we consider
how we will be able to cope with the
situation.
 EMOTIONAL
INTELLIGENCE
PREPARED BY: SIR JOSHUA DAVID CRUZ