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Sustainability is Our Goals

OPENING MEETING

© DeCRA 2016 1
 OPENING
MEETING

Thank you for your attendance

 Auditor

Ir. Sholichin A. Darmawan, MBA, RPA

Registered Principal Auditor –IRCA no. A014474

Engineer with extensive experiences in certification, verification and

consultancy services at SGS, Bureau Veritas, Intertek-Moody, British
Standard Institution (BSI) and Surveyor Indonesia. Challenging Function
and role as Country Business Line, Business Development & Training,
Certification Decision and Technical Reviewer, Qualifying reviewer,
Principal Assessor, Principal Consultant and Lead Tutor for Risk Assessment based on ISO
31000, Corporate Social Responsibility (ISO 26000 & GRI), Business Continuity Management
(ISO 22301), Project Management System (ISO 21500), Asset Management System (ISO
55001), Business Performance Excellent (MBNQA), Anti Bribery System and Customs-Trade
Partnership Against Terrorism (C-TPAT).

© DeCRA 2016 3
© DeCRA 2016 4
DETAIL INFORMATION
OF AUDITEE

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Company/ Organization :

Address :

Previous Scope of Audit :

Standard :

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General view of the audit process, since the information gathering until reaching the
audit conclusions.

Information Source

Collecting information for proper sampling

and verification Interviewing Observing
personnel operations
Evidences of the audit
Sample
Evaluating against the audit criteria selection

Audit findings

Reviewing documents
Critically analyzing & activities

Audit conclusions
Auditor Point of View

Commitment

Manage all risks Act preventively Comply with legal requirements

Continuously improve Encourage service providers Maintain communication channels

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Auditor Point of View

OPERATING PRINCIPLES

everyone’s responsibility Constant and consistent

means valuing people
improvement

Risk prevention is always

focus is “zero DEFECT” considers all relationships
prioritized management system is
wide-ranging
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AUDIT APPROACHES & REPORT

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Non Conformity Major – ISO 9001

• Absence or total breakdown of a systems’ ability to meet

a requirement
• A number of minor nonconformities related to the same clause or
requirement that shows there is a breakdown of the system
• The complete failure of a process
• A nonconformity that experience and judgment indicate will likely
result in QMS failure or significantly reduce the ability to meet
customer requirements, regulatory and organizational objectives
IMPACTS:
 must be corrected and verified before registration can be recommended
(max. 3 months)

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Non Conformity Minor – ISO 9001

• Failure to comply with a single requirement which (based on judgement and

experience) is NOT likely to result in QMS failure
• Single observed lapse or isolated incident
• Minimal risk of nonconforming product or service A human error
• Examples:
• A previous corrective action as a result of an audit has not been assessed for its effectiveness
• A record is not available or is incomplete

IMPACTS:
 Propose the corrective & preventive action plan before registration can be
recommended
 verified at next surveillance visit
 may lead to Major if not closed
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 Other issues
 formal communication channels

 facilities

 guides

 confidentiality

 safe working practices

 Reporting
 AUDIT PLAN

HAVE A SUCCESSFUL AUDIT

AND
SEE YOU AT THE CLOSING MEETING

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Questions?

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 Sustainability is Our Goals…

Thank You