effectively and continually applying what they learned in training to their jobs. Transfer of Training 40% of skills learned in training are transferred immediately 25% remain after 6 months 15% remain after 1 year Obstacles in the work environment that inhibit transfer of training: Work Conditions (Trainee has difficulty using new knowledge, skills, or behavior) Time pressures Inadequate equipment Few opportunities to use skills Inadequate budget/resources Obstacles in the work environment that inhibit transfer of training: (continued) Lack of Peer Support (Co-workers do not support use of new knowledge, skills, or behavior) Discourage use of new knowledge and skills on the job Unwilling to provide feedback See training as a waste of time Obstacles Continued Lack of Management Support Doesn’t accept ideas or suggestions that are learned in training Doesn’t discuss training opportunities Opposes the use of skills learned in training Communicates that training is a waste of time Unwilling to provide feedback and reinforcement for trainees to use training content Transfer of Training Theories Theory Emphasis Appropriate Type of Conditions Transfer Identical Training Work environment Near elements environment is features are identical to work predictable and environment stable Stimulus General principles Work environment Far generalization are applicable to is unpredictable and many different highly variable work situations Cognitive Meaningful All types of training Near and far theory material, coding and environments schemes & practice enhance storage and recall of training Conditions of Practice Material learned under “spaced practice” is usually retained longer Managers often resist it because it lengthens the training session Instead of an 8 hour training session try 2 four hour sessions or try 4 two hour sessions Progressive Training Useful for training the “soft skills” where there are steps in a process to learn or various theories or models to learn. Thus, tasks are interdependent. Progressive Training Learn and practice step 1 Practice step 1, learn and practice step 2 Practice step 1, 2, learn and practice step 3 Practice step 1,2,3, learn and practice step 4 Practice steps 1,2,3,4 Tips for ensuring transfer of training Use realistic examples Give learners meaningful contexts for applications of concepts Include practice time in the design Use visual aids Consider using pre-training assignments Keep concepts and skills as close as possible to the work done by trainees Build in post training follow-up Traditional Training Methods Categories
Presentation Methods
Hands-on Methods
Group Building Methods
Presentation Methods Lecture and Discussion Panels Team Training Guest Speakers Trainee Presentations Audio-Visual Hands-on Methods Hands-on methods refer to training methods that require the trainee to be actively involved in learning. These methods include: On-the-job training Simulations Case studies Business games Role plays Group Building Methods Group building methods refer to training methods designed to improve team or group effectiveness as well as the trainee’s individual skills. Group building methods involve trainees: Sharing ideas and experiences Building group identity Understanding interpersonal dynamics Learning their own strengths and weaknesses and of their co-workers. Group Building Methods (continued)
Group building methods include:
Adventure learning (teamwork & leadership through outdoor activities Team training (building morale, cohesiveness, decision making, respect, trust) Action learning (teams work on actual problem and action plan) Choosing a Training Method 1. Identify the type of learning outcome that you want training to influence. 2. Consider the extent to which the learning method facilitates learning and transfer of training based on the number of people trained 3. Evaluate the costs related to development and use of the method. 4. Consider the effectiveness of the training method based on research. 5. Should always use more than 1 method