QUALITY CONTROL SERVICES

THAT BOEING FOLLOWS

SUBMITTED BY: KUMARI BHAGYASHREE NAYAK

ENROLLMENT NO. : A3705516006
WHAT IS QUALITY CONTROL?

Quality control can be defined as “ part of quality management focused on

fulfilling quality requirements .” While quality assurance relates to how a
process is performed or how a product is made, quality control is more the
inspection aspect of quality management. An alternate definition is “the
operational techniques and activities used to fulfill requirements for quality.”
WHAT WE UNDERSTAND BY QC SERVICES?

Quality control is the combination of quality assurance , the process or set of

processes used to measure and assure the quality of a product , and quality
control , the process of ensuring products and services meet consumer
expectations.
WHAT TASKS A QUALITY CONTROL INSPECTOR FOLLOWS

• Inspect , test, and sample materials or assembled parts or products

for defects and deviations from specifications.
• Observe and monitor production operations and equipment to
ensure conformance to specifications and make or order necessary
process or assembly adjustments.
• discuss inspection results with those responsible for products, and
recommend necessary corrective actions.
• Discard or reject products, materials, and equipment not meeting
specifications.
• An inspector should be able to interpret blueprints and other
drawings that detail products specifications.
• Hours will vary, but an inspector can plan on working a set
schedule that could be on the first, second, or third shift in a
production factory or plant.
A QUALITY REPUTATION

 Boeing employees are focused on producing quality work the first time ,
every time , because lives often depend on the products and services they
produce.
 Achieving first-time quality also is an effective way to increase efficiency
and cut waste and rework , increasing Boeing competitiveness.
 This can be seen in programs and products like the P-8A Poseidon , shown in
next slide figure.
SOME LEADERSHIP MESSAGES
 I like to claim first-time quality as my mantra. But its not really mine ; it belongs to all of us
who feel pride in Boeing . Thanks for keeping quality at the top of your list of priorities, now
that is something I am truly proud of.
 We are proud not just because we build cool jet fighters that defend freedom and
passengers airplanes that connect people all over the world. We are proud because we have
done a darned good job a quality job that makes us worthy of the trust that customers place
in us.
Our reputation, our personal integrity and our companies success all ride on our collective
ability to provide that quality to our customers. No matter the product or service, it needs to
be complete and correct because lives depend on it.