ORGANISATIONAL

BEHAVIOUR

Dr.Varsha Nadkarni
OB Professor
How can I know what I think till I
see what I say?

E.M. Forster
Organizational Behaviour
. . . a field of study that
investigates how individuals,
groups and structure affect and
are affected by behaviour within
organizations, for the purpose of
applying such knowledge toward
improving an organization’s
effectiveness.
How people act within an
organization?

 Why people act the way they do?

 How it impacts the organization?

 What to do to manage actions and

impact of people on organization?
The Organization as an
Iceberg Metaphor
The Layers of OB
The Organization

Change
Organizational culture
Decision making
The Group Leadership

Power and politics

Negotiation
Conflict
Communication
The Individual Groups and teams

Motivating self and others

Emotions
Values and attitudes
Perception
Personality
Goals of Organizational
Behaviour
Describe
Understand
Behaviour
Predict
Control
Key elements affecting
Organizational Behaviour
People

Structure

Technology

Environment
Beyond Common Sense
Systematic Study
◦ Looking at relationships, attempting
to attribute causes and effects and
drawing conclusions based on
scientific evidence

(This means data is gathered under

controlled
conditions, and measured and interpreted
in a reasonably rigorous manner—rather
than relying on common sense.)
Benefits of Studying Organizational
Behaviour
◦ Develop skills to function
effectively in the workplace.
◦ Grow personally through insight
into human behavior.
◦ Enhance overall organizational
effectiveness
◦ Sharpen and refine common
sense.
Bottom Line: OB Is For
Everyone
Organizational behaviour is not just for
managers.
OB applies equally well to all
situations in which you interact with
others.
The Rigour of OB
OB looks at consistencies

OB is more than common sense

OB has few absolutes

OB takes a contingency approach

Contributing Disciplines to the
OB Field
Psychology

Sociology

Social Psychology

Anthropology

Political Science
Towards an OB Discipline
Behavioural Contribution Unit of Output
science analysis
Learning
Motivation
Perception
Training
Leadership effectiveness
Job satisfaction
Psychology Individual decision making
Performance appraisal
Attitude measurement
Employee selection
Work design
Work stress
Individual

Group dynamics
Work teams
Communication
Power
Conflict
Intergroup behaviour
Sociology
Formal organization theory Study of
Organizational technology Group Organizational
Organizational change Behaviour
Organizational culture

Behavioural change
Attitude change
Social psychology Communication
Group processes
Group decision making
Organization
Comparative values system
Comparative attitudes
Cross-cultural analysis
Anthropology
Organizational culture
Organizational environment

Conflict
Political science Intraorganizational politics
Power
A Model for Developing
Organizational Behaviour Skills
Implications
Improves Relationships in
organisation(fruitful transactions)
improving productivity
reducing absenteeism
Turnover
increasing employee job
satisfaction
organizational commitment.
Major challenges for
managers to use OB
concepts
Outsourcing
Improving customer Service
Improving people skills
For Critical Thinking
1. “The best way to view OB is through a
contingency approach.” Build an argument to
support this statement.

2. “OB is for everyone.” Build an argument to

support this statement.

3. Why do you think the subject of OB might be

criticized as being “only common sense” Do you
think this criticism of OB is fair?