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    Problem S Solution S: Hotel Problems

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    Joel Crisanto
    The document summarizes various problems encountered at hotels and with air travel and proposes solutions. At the first hotel room, there were issues with the room location, lack of a safe, and poor lighting and noise. The second room lacked water and a working cafeteria. Lost luggage on a flight was caused by poor handling and customer service during an airline merger. Passengers on a diverted flight had to pay for their own hotel and experienced long delays, so the airline should compensate them.

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    Problem S Solution S: Hotel Problems

    Uploaded by

    Joel Crisanto
    7 views6 pages
    The document summarizes various problems encountered at hotels and with air travel and proposes solutions. At the first hotel room, there were issues with the room location, lack of a safe, and poor lighting and noise. The second room lacked water and a working cafeteria. Lost luggage on a flight was caused by poor handling and customer service during an airline merger. Passengers on a diverted flight had to pay for their own hotel and experienced long delays, so the airline should compensate them.

    Original Description:

    bussiness 1

    Original Title

    Hotel problems

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    The document summarizes various problems encountered at hotels and with air travel and proposes solutions. At the first hotel room, there were issues with the room location, lack of a safe, and poor lighting and noise. The second room lacked water and a working cafeteria. Lost luggage on a flight was caused by poor handling and customer service during an airline merger. Passengers on a diverted flight had to pay for their own hotel and experienced long delays, so the airline should compensate them.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views6 pages

    Problem S Solution S: Hotel Problems

    Uploaded by

    Joel Crisanto
    The document summarizes various problems encountered at hotels and with air travel and proposes solutions. At the first hotel room, there were issues with the room location, lack of a safe, and poor lighting and noise. The second room lacked water and a working cafeteria. Lost luggage on a flight was caused by poor handling and customer service during an airline merger. Passengers on a diverted flight had to pay for their own hotel and experienced long delays, so the airline should compensate them.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 6

    Hotel problems

    Problem solution
    s s
    First room problems
    -The first room was on the 16th floor The solution would be to switch
    to a room below, which has a
    -The room had no safe to store money safe with good lighting and no
    -The lighting was very bad noise
    -They made a lot of noise

    Problems in the second room


    The solution for the second room
    - There was no wáter would be to give you a room that
    - The cafeteria did not work has water, so you can shower,
    - There was no yelo have a cafeteria and offer you a
    good and friendly service.
    - Terrible attention from the receptionist
     LOST LUGGAGE
     Cause
     Bad luggage handling
     Poor customer service
     Issue
     The merger of the two airlines
     Mishandling of problems

     Solutions
     Tag luggage
     Pack your bags
     Track luggage
     On-time delivery of luggage
    DIVERTED FLIGHT
    Problems
    The airline would not
    pay the hotel
    expenses.
    They said the
    circumstances were
    beyond their control.
    I think we should be
    compensated for all the
    inconvenience.
    The passengers went
    through many
    inconveniences for
    the deviated flight,
    they had to go to a The airline diverted
    hotel and the next the flight and
    day wait six hours to caused problems
    reach their for passengers,
    destination. such as having to
    go to a hotel and
    share the room
    with other
    Solution
    One solution would be for the airline to
    take care of the expenses of all passengers
    and return the money of the diverted flight.

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