Professional Documents
Culture Documents
PROTECTION
PRESENTED BY:
Gurleen Kaur (14)
Jaspreet Kaur (18)
Sourav Sharma(36)
Livjot Kaur (58)
Contents
Meaning of Stakeholder;
Types of Stakeholder;
Safeguarding Stakeholders;
Stakeholders claim;
The MENDELOW FRAMEWORK.
Meaning of Stakeholders
A person with an interest or concern in
something specially a business;
Stakeholders can affect or be affected
by the activities of a business;
They may have a direct or indirect
interest in the business and maybe in
contact with the business on a daily
basis or may just occasionally.
Definition of
Stakeholder
According to Freeman;
Any group or
individuals who can
affect or be affected by
achievement of an
organizations
objectives is known as
stakeholder.
Types of Stakeholders
INSIDE STAKEHOLDERS
(Internal)
OUTSIDE STAKEHOLDERS
(External)
INSIDE STAKEHOLDERS
Shareholders
Managerial employees
Non-managerial employees
Outside Stakeholders
Customers
Suppliers
Government
Unionized employees
Local communities
Safeguarding Stakeholders
Recognition of the rights of
stakeholders
Redressal of violation of their rights
Access to organization’s information
Free to communicate any concern
regarding unethical issues and their
right should not be compromised
Effective corporate governance should
be complemented by effective
framework of insolvency
Stakeholders ‘CLAIMS’
A stakeholder makes demands of an
organization.
Some shareholders want to influence what
the organization does (those stakeholders
who want to affect) and the others are
concerned with the way they are affected
by the organization.
Some stakeholders may not even know
that they have a claim against an
organization, this brings us to the issue of..
Direct Stakeholders Claims
Direct stakeholder claims are made by
those with their own ‘voice’.
These claims are usually unambiguous,
and are made directly between the
stakeholder and the organization.
Stakeholders making direct claims will
typically include:
Trade union, shareholders, employees,
customers, suppliers.
Indirect Stakeholders
Claims
Indirect claims are made by those
stakeholders unable to make the claim
directly because they are, for some reason,
inarticulate or ‘voiceless’.
• This does not invalidate their claim however.
• The claim of an indirect stakeholder must be
interpreted by someone else in order to be
expressed, and it is this interpretation that
makes indirect representation problematic.
The MENDELOW
FRAMEWORK
References
Google images
Wikipedia
Slideshare.net
acowtancy.com
Thank you