Organisational Dynamics

Post Graduate Diploma in Banking & Relationship Management

Term 1

Dr. Kapil Pandla

Phone: +91149302467 , Email: kapil.pandla@niituniversity.in
6/9/20 Copyright © 2016 NIIT University
Learning
 Learning

Learning is the process by which we receive and

process sensory data, encode such data as
memories within the neural structures of our
brain, and retrieve those memories for
subsequent use
It can also be defined as any relatively
permanent change in behaviour that
occurs as a result of experience
Components of Learning

• It involves change
• Change is permanent
• It is change in behaviour
• Experience is necessary for learning
 Theories of Learning

• Classical Conditioning

• Operant Conditioning

• Social Learning