LINEN AND

LAUNDRY SERVICE
 The Linen and Laundry Section is responsible
for the processing of all requests for laundry
service, including guest’s laundry, employees’
uniforms and linen used to banquet functions.
The Laundry section is usually managed by a
Laundry Manager or a Supervisor and is manned
with the following personnel:
VALET RUNNER - picks ups and delivers guest
laundry
 SORTER/MARKER
sorts, classifies and
labels laundry items

WASHER
responsible for washing and
drying guest laundry items
and linen
 FLAT IRONER
does the ironing of linen
used by the Food and Beverage
and the Housekeeping
Department

STEAM PRESSER
performs steam pressing
of delicate materials
like wool
DRY CLEANER-SPOTTER
dry cleans and does spot removal
 LINEN ATTENDANT
does the recording, storage and
issuance of linen

SEAMSTRESS
does the mending of guest laundry
or employees uniforms
LAUNDRY EQUIPMENT
 SPOTTING TABLE
for removal of spots/stains
(used with spotting chemicals)

HYDRO
WASHING MACHINE DRYER
EXTRACTOR
for washing clothes for drying
for extracting
washed items moisture from linen
 FLATWORK IRONER LAUNDRY CART

for ironing flat sheets, Uses for the delivery of

guest laundry
linen , pillowcase, and other
flat linen.

STEAM PRESSER
for pressing delicate fabrics like
Ironing Table & wool, silk.
PROCESS FLOW
IN HOTEL
LAUNDRY
BRIEF SUMMARY OF
THE BASIC WASH
STEPS
 WASH STEPS PROCEDURE TIME

FLUSHING By flushing the linen is wet to dissolve water-soluble soil and to reduce 1 to 3
soil load in the succeeding suds steps minutes

Perform flushing at high-water level and with medium-temperature

water

SUDSING This involves actual washing step. A detergent is added to the wheel. 5 to 8
Low-water level and hot water is used. minutes

BLEACHIN Bleach to eliminate stains that could not be removed by the detergent. 5 to 8
G This is done using chlorinated bleach added to the wheel. Low-water minutes
level and hot water is usually used.

RINSING Remove detergent and soil from the linen by rinsing. Utilize about 3 to 1 to 3
5 steps at high water level temperature, usually dripping with minutes
subsequent rinses.
SOUR AND This is the final conditioning of the linen by using fabric 3 to 5
SOFT STEP softener and sour (wild acid). It is performed at low-water minutes
using medium temperature water.

EXTRACTIN By this process, the moisture content of the linen is reduced 1 to 12

G by 50% (100 pounds of dry weight). The linen will retain 50 minutes
pounds of water after extraction.

BREAKING Perform this before the suds step at low-water level. Use 3 to 7
medium to hot water with a highly alkaline-break product to minutes
break loose soils.

INTERDICTO In this process, the soil-laden detergent solution is spinned 30 seconds

R out the linen. A high-speed is used, usually after the first to 2 minutes
rinse step. This process reduces the required number of
EXTRACTIN
deep-water rinses.
G
DRYING WITH
DRYERS
 STEPS PROCEDURE

Check the condition of the Test whether it is in working condition.

machine before using
Make sure the lint screen and dryer drum is clean.

Load items into the dryer Put into the machine just enough quantity of linen such that it will
not occupy the whole dryer drum
Over loading causes uneven drying and wrinkling and can damage
the machine.
Select the right drying Turn to Automatic-dry for towels and linens which do not require
cycle and setting pressing or are not hard to press.
Damp-dry for flat sheets, pillowcases and items that require hard
pressing.
Fluff-air cycles to prevent shrinkage, especially for bed pads,
comforter and blankets.
Clean the machine after
using.
 RECEIVING
&
TAGGING LAUNDRY
 LAUNDERING
WITH
WASHING MACHINE
REMOVING STAINS
PREPARATION FOR

IRONING
IRONING
SHIRT
IRONING DRESS
IRONING JEANS
IRONING PANTS
FOLDING LONG
SLEEVES