4.

Charge for delivery if the customer cannot

get the Super Gym home.
ADVANTAGES DISADVANTAGES

o Significant reduction in cost • For KiddieLand, they have

by offloading delivery cost to to find a way to give
customer. information that will
o Profit margin not affected by charge customers.
transportation costs.
• For the customer, suddenly
o Customer can order products
there is an expense that
on phone/internet and get
causes them to be
home delivery (no need to
drive to the retail stores)
dissatisfied, which in turn
may affect sales.