GOVERNMENT DEGREE COLLEGE, SADASIVPET

C.C.: 6027 DIST. Sangareddy, Telangana -502291

DEPARTMENT OF COMMERCE

STUDENTS STUDY PROJECT ON ONLINE SHOPPING

This is certify that Mr/miss 1.K.ANIL KUMAR 2.MD. ARBAS 3.G.SUSHMITHA 4. A.ANKITHA
5.E.ARAVIND Studying In B.COM(Computer Application) Has Completed The Project In The
Subject COMMERCE for the academic year 2021-2022 PROJECT REPORT ON A STUDY ONLINE
SHOPPING IN SADASIVPET TOWN
 ONLINE SHOPPING
• Online shopping is a form of electronic commerce which allows
consumer to directly buy goods or services from a seller over the
internet using web browser or a mobile app.
 INTRODUCTION
The Internet has affected the style of buying habit of people and has rapidly evolved
changed into a global phenomenon. Many companies have started using the internet
with the aim of cutting marketing costs, thereby reducing the price of their products
and services to stay ahead in highly competitive markets. Companies also use the
Internet to inform, communicate and spread information, to sell the product, to take
feedback and also to conduct surveys with customers. Customers use the Internet not
only to buy the product online but also to compare prices, product features and after
sale services facilities.
 
 OBJECTIVES OF STUDY
1. To know the consumer awareness and perception about the products and services
provided on the internet for online shopping.
2. To analysis the satisfaction levels of the customers of the selected online
products .
3. To know how it provides products and services and satisfies their customers
through online shopping
 SCOPE OF THE STUDY
This project main scope is to know how many people residing in sadashipvpet
town are aware of online shopping or not. If they are aware what type of
products they are buying. This survey was made in the Sadashivpet town, dist.
Sangareddy.

 
 METHODOLOGY
• PRIMARY METHOD:

SURVEY METHOD

• SECONDARY METHOD:

INTERNET
 

PERIOD:

This study has under taken in the period of 15 days and has covered entire
Sadashipet town. Its taken 10 samples from customers

 
 

 
 Importance of online shopping
• Convenience
• Time-Saving
• Costs Saving
• Exhaustive Variety
• Helps you Find Quality Products
• Peace of Mind
 Advantages of online shopping
• Convenience
• No crowds
• No pressure
• Saves time n money
• Multiple varieties
• Easy price comparison
• We can send gifts easily
 Disadvantages of online shopping

• Risk of fraud
• Delay in delivery
• Lack of touch with the items
• Lack of shopping experience
• Faulty products
• Returns can be complicated
 AGE GROUP
Chart Title

BELOW 25 YEARS 25-45 YEARS ABOVE 45YEARS

 MONTHLY INCOME

Chart Title
4.5
4
3.5
3
2.5
2
1.5
1
0.5
0
10000-30000 30000-60000 60000ABOVE
ARE YOU AWARE OF ONLINE SHOPPING

Chart Title
10
9
8
7
6
5
4
3
2
1
0
YES NO
 ARE YOU DOING ONLINE SHOPPING

Chart Title
10
9
8
7
6
5
4
3
2
1
0
YES NO
 TYPES OF PRODUCTS BUYING
7

0
groceries n clothes Electronic goods Jweellery
IS IT SECURE
Chart Title
9

0
YES NO
 IS IT SECURE
Chart Title
9

0
YES NO
ARE U GETTING QUALITY OF GODDS AT REASONABLE PRICES
Chart Title
9

0
YES NO
10
BETTER THAN OFFLINE SHOPPING
9

0
yes no
 Findings:
 In our survey 90% of people aware of online shopping .10%
of people are not aware of online shopping.
 Most of the people are buying clothes, groceries n
electronic goods.
 10% of the people who are not aware because of lack of
knowledge in insurance.
 
 
 

 
 Suggestions:
 
• The source of awareness of online shopping is
less than an offline advertisement.
• The number of respondents was not spending
more than 20,000 the for online shopping.
• Some of the respondents are highly dissatisfied
with experience in online shopping.
• Most of the respondent are worried about
giving out their credit card number with whom
they may not be familiar.
• Few respondents are the purpose of visiting
online shopping website for inquiry purpose
•  

 
 Conclusion
Online shopping is becoming common in today’s life. The customer’s perception of online shopping varies from
person to another person. Most of the consumers prefer to buy some selected products online because they will get
heavy discounts in comparison to store purchases. The consumers perceive that shopping online gives them larger
options to choose from. Shopping online is very convenient and saves time and money along with lesser effort is
required in comparison to store purchases. Consumers feel that carrying cash or credit cards all the way to the store
is meaningless if one can purchase the same product from their home. The educated consumers are aware of the
buying procedures online which they feel are pretty simple.
The only worry of consumers is regarding the trustworthiness of some websites since they have to give their credit
card details to shop online.
 
 BIBLIOGRAPHY
 
 Survey (primary method)
 Internet
Thank you