TON DUC THANG UNIVERSITY

ENGLISH PROGRAMS

PRESENTING
Extra activities – Oct 2016
OUR CENTER
Building E
 Lesson 1
MAKING CONTACT

SOCIALIZING (Extra – curricular Activities) 3

 Click one of the links for your teaching session

MAKING ARRANGEMENTS VIA EMAILS

MEETING VISITORS ON ARRIVALS

TALKING ABOUT THE WEATHER

TALKING ABOUT PLANS

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Socializing Activities

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Socializing Activities

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 Making arrangements via Emails
1

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Making arrangements via Emails

Answer

a is the most formal, b is least

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 Meeting Visitors on Arrivals
2

c
a

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Meeting Visitors on Arrivals

no no yes

informal formal informal

at the airport at the airport at Paul’s company

Flight was long and the There was some turbulence The traffic was terrible
speaker didn’t have over the North Sea (only one lane is open
enough legroom over the bridge)

Alison wants to go to Ms Janiak will take They will go to Paul’s

the toilet to wash her hand Mr Syms to his hotel office
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 Meeting Visitors on Arrivals
3
must
finally person
hope waiting

pleasure
flight

see again
waiting
help bags
mind
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Meeting Visitors on Arrivals

1, 2, 4, 6
5
8, 9
3, 7

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Meeting Visitors on Arrivals

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 Meeting Visitors on Arrivals
4
f a, c, d, h
e g
a, c, h, k g, j
a, c, d, h, k b, i

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 Meeting Visitors on Arrivals

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Meeting Visitors on Arrivals

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 Meeting Visitors on Arrivals
6
3
unny weat
eather
her
aining errible
ucky
arm

ot
old
own

et

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Talking about the Weather

freezing grey drizzling

mild hazy humid
roasting overcast pouring
warm sunny rainy
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Talking about the Weather

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 Talking about Plans
8

Suggested
visit to production
plant answers
Mr Syms back to
hotel by taxi

lunch pick Mr Syms up

for dinner

meeting with sales team

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Talking about Plans

not far there

check into drop off

can grab near

can go
‘ll have the meeting

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Talking about Plans
‘re going to visit

should only take

can take
relax

‘ll pick you up

should be
‘re going

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Talking about Plans

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Talking about Plans

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 REVIEW - Crossword
11

Small talk
The mystery phrase is ________________________.

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READING – Common Myths about Socializing

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READING – Common Myths about Socializing

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READING – Common Myths about Socializing

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READING – Common Myths about Socializing

OVER TO YOU
What are your experiences with socializing with people from other
cultures? What differences (and similarities) have you experienced?

How important is it to tell the truth in social situations?

In what ways do you try to build a relationship with a new business

contact?

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 Lesson 2
EFFECTIVE COMMUNICATION -
IMPROVING YOUR SOCIAL
SKILLS

SOCIALIZING (Extra – curricular Activities) 30

Content
1/ Importance of effective communication

2/ Non-verbal communication

3/ Conversation skills

4/ Assertiveness
 1. Why effective communication is
IMPORTANT?
• Build up your confidence interacting with others.

• Increase the chance for successful relationships.

•  Build a strong social support network.

Why effective communication is
IMPORTANT?
 1. Why effective communication is
IMPORTANT?
3 areas of communication:

• Non-verbal communication

• Conversation skills

• Assertiveness
 2. Non-verbal communication

• A large part of what we communicate to each other is

nonverbal.

• Your eyes or your body language is just as powerful as words.

2. Non-verbal communication
Your body language and tone of voice does give
powerful messages about your:

• Emotional state (e.g. impatience, fear)

• Attitude towards the listener (e.g. submissiveness,
contempt)
• Knowledge of the topic
• Honesty (do you have a secret agenda?)
2. Non-verbal communication
If you are

• avoiding eye contact,

• standing far away from others,
• speaking quietly.

You are likely communicating, “Stay away from me!” or

“Don’t talk to me!”
2. Non-verbal communication
Step 1: Identifying your trouble spots

• Do I have trouble maintaining eye contact when

talking with others?

• Do I smile too much because of nervousness? Too

little?

• Do I slouch?
2. Non-verbal communication
Step 1: Identifying your trouble spots

• Do I keep my head down?

• Do I speak with a timid voice?

• Do I speak too quickly when I am anxious?

• Do I cross my arms and legs?

2. Non-verbal communication
Step 2: Identifying your behaviours

• Posture (e.g. head up and alert, leaning forward)

• Movement and gestures (e.g. keeping arms

uncrossed)

• Physical distance (e.g. standing closer when talking to

others)
2. Non-verbal communication
Step 2: Identifying your behaviours
• Eye contact (e.g. making appropriate eye contact when
talking)

• Facial expression (e.g. smiling warmly)

• Volume of voice (speaking at a volume easily heard)

• Tone of voice (e.g. speaking with a confident tone)

2. Non-verbal communication
Step 3: Practice
• Ask a trusted friend or relative to give feedback on
your non-verbal behaviour.

• Videotape yourself having a conversation.

• Practice your new non-verbal skills in front of a mirror.

• Start small by talking to clerks, tellers, and cashiers at

stores for example.
3. Conversation Skills

Biggest challenges for someone with social anxiety is:

• starting conversations

• keeping them going

3. Conversation Skills

Biggest challenges for someone with social anxiety is:

• starting conversations

• keeping them going

3. Conversation Skills
Tips for Starting a Conversation
• Saying something general and not too personal.

• Don’t need to say anything extremely witty. It’s better

to be sincere and genuine.

• After a while, you may move on to more personal topics.

• Pay attention to your nonverbal behaviour.

• Make eye contact and speak loudly enough so that

others can hear you.
3. Conversation Skills
Tips for Keeping a Conversation Going
• Remember that a conversation is a 2-way street –
don’t talk too little, or too much.

• Disclose some personal information about yourself.

Don’t be “too personal”.

• Try to show a little vulnerability: it can even be OK to

admit that you are a bit nervous.
3. Conversation Skills
Tips for Keeping a Conversation Going

• Try to ask open-ended questions rather than close-

ended questions.

• Do I talk too much when I’m nervous?

3. Conversation Skills
Tips for Ending a Conversation
• Remember, all conversations end sometime.

• Running out of things to talk about doesn’t mean you

are a failure or that you are boring.

• Think of a graceful way to end the conversation.

3. Conversation Skills
Step 1: Identifying your trouble spots
• Do I have trouble starting conversations?

• Do I quickly run out of things to say?

• Do I tend to say “yes”, nod and try to keep other

people talking to avoid having to talk?

• Am I reluctant to talk about myself?

3. Conversation Skills
Step 2: Practice
• Speak to a stranger

• Talk to your neighbours

• Interact with co-workers

• Have friends over for a get-together

• Try giving a compliment 

4. Assertiveness
• The honest expression of one’s own needs, wants and
feelings, while respecting those of the other person.

• If you are socially anxious, you may have some

difficulty expressing your thoughts and feelings
openly.

• An assertive communication style brings many

benefits.
4. Assertiveness
Tips for Communicating Assertively
• Ask what you want.
• When making a request, it can be helpful to start by
saying something that shows you understand the
other person’s situation.
• Next, describe the situation and how you feel about it.
• Then, describe what you would like to see happen. Be
as brief and positive as possible.
4. Assertiveness
Tips for Communicating Assertively
• Last, tell the person what would happen if your
request was honoured.

• Give your view about things.

• Being assertive means that you “own” your opinion;

• Being assertive also means being willing to consider

new information, and even changing your mind.
4. Assertiveness
Tips for Saying "No"
• When saying "No", remember to use assertive body
language

• Before you speak, decide what your position is.

• Don’t say “Yes” before the other person even makes

the request.

• Take care not to apologize, defend yourself or make

excuses for saying "No" when it is not necessary.
4. Assertiveness
Step 1: Identifying your trouble spots

• To start, ask yourself the following questions to

identify what area(s) to work on:

• Do I struggle to ask for what I want?

• Is it hard to state my opinion?

• Do I have trouble saying no?

4. Assertiveness
Step 2: Practice
• First, think of a couple of past scenarios when you
avoided giving your opinion or preference, saying
"No", or asking for what you wanted.

• Practice saying your assertive statement out loud to

yourself, to get used to it.

• Next, think of a situation that is coming up in the next

week in which you could use your assertiveness skills.
4. Assertiveness
Step 2: Practice
• Try it out – how did it go? Notice how the other
person reacted. Would you do something differently
next time?

• Remember: assertiveness is like any new skill, and

requires time and practice.
End of lesson
Thanks for your cooperation

SOCIALIZING (Extra – curricular Activities) 58

 E0012 – Building E
Tel: 08 377 55 064
Email: ttc@tdt.edu.vn