World Connect telecom

IBM Client Proposal

Kumuda

Ruchika – Senior Developers

Kumuda -- Team Leader

Nanada Kumar – Finance Lead

Team Alok Kumar -- Marketing Sales Manager

Ramana Yellapu – Architect / IBM Cloud

Jagadeesh B -- Senior Developer

Kumuda

 Rebranding
 Increase- 25% increase customer base
as a merged entity
 Have to deal with dual Headquarters
Client Mumbai/ Paris, France

Objectives  Main objective to reduce operating cost

 Improve Overall customer experience
 Improve Overall employee satisfaction
due to more workload as a global
player in Europe & Asia
Jagadeesh

Recommendations
Rebranding – “CallWorld”
Alok

Optimizing Overall Operating cost

 As two big companies are getting merged from two different geographical region
initial cash flows will be more. So we must have to reduce overall cost beside
maintaining worldclass service to all of the customers. Importantly we even see that
the employee satisfaction is very low so we can't compromise with existing
expenditure on employee's benefits like medial insurance, social security, travel
allowance, retirals, family trip. Even we have to spent more on this to increase the
overall satisfaction.
 So we are here with the right proposal to meet all of these pain points.
 From the Cash Flow Chart , you could see down the line overall cash flow is getting
decrease.
Ramana

 Cloud adoption- reduce cost by way of cost

through subscription service.
Analytics- to aid in improve turn around time in
IBM Hybrid Cloud

your process.

Strategy  Use Case Demo - Mid of 2021.

 Hybrid Cloud – Quick Scaling Up
Rucika

75 million subscription-
Asia

25 million sub calTech

2016 - Europe

Key Points 100 million users-

Asia/Europe

low-cost model -55 billion

 Ruchika or Nanda

Client FAQ
 Thank you.
 We are happy to take any
question regarding our proposal