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Innovation in ICT in Banking Sector: Group 7 B019
Innovation in ICT in Banking Sector: Group 7 B019
ICT in
Group 7
• Himadri Gupta B014
• Kratika Gupta B019
Banking
• Mayur Kaushik B024
• Prachi Agrawal B030
• Priyanka Sahu B0
Sector
Innovation Aspects in Banking
Collaboration Ideation
Developments
Artificial Intelligence
VR
Crypto Currency
Role of ICT in
•Banking
Voice Revolution Using AI : Banks are using AI to
smooth customer identification and authentication,
while also mimicking live employees through
chatbots and voice assistants.
• Blockchain - Shared Control, Reliable and high-
quality data, Faster transactions, Provides audit
trail, Transparency and process integrity
• Big Data Analytics: Helps in creating customized
exp for each customer. No more one size fits all.
The analytics bank insights into personal habits of
its customers, allowing it to promote offers
accordingly.
• Person-to-Person (P2P) Payments
• Digital-Only Banks
• Chat Bots
Pandemic &Future of ICT in Banking
Bussiness Impact