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Understanding
Conflict
By: Fel Angelyn A. Garan

November 16, 2019

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Outline:
01 Definition

02 Elements

03 Types
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2
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CONFLICT
A process that
involves people
disagreeing.
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Conflict
is a tool
Gary D. Glass, Ph.D (2001)

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4
 Elements
1 2 3 4

Facts and P.O.V or Opinions

Emotions
Situations F.O.R. and Beliefs

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 Types
INTRAPERSONAL INTRAGROUP
Within a person Among members
of the same group

INTERPERSONAL INTERGROUP
Among individuals Among different
groups

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 SUMMARY
Conflict can be a problem for individuals
and organizations.
There are several different types of
conflict.
Moderate conflict can be a healthy and
necessary part of organizational life.
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Made with by