SPEECH COMMUNICATION

PROCESS

Hazman Lapatelo
 Speech Communication Process

A B
 7 ELEMENTS IN THE PROCESS

Speaker Message Channel Listener

Feedback Interference Situation

Based on the diagram above, these elements are involved during the speech communication process. Knowing
and mastering these elements could promote our communication skills in our daily life especially during
formal or professional event. People would tend to focus on us and simultaneously understand us better during
our communication.
 Speaker Interference
Character A Character B Listener
NOISE

Message

A B

Feedback

Channel

Situation
 SPEAKER

• Speaker is the initiator of the speech/conversation.

• Started with an aim to be achieved.
• Professor giving lecture, mother telling us that she loves us.
• E.g persuasion, suggestion or even telling orders.
 MESSAGE

• Carries the words of intent from the speaker to achieve his aim.
• Trying to be clear as possible or discreet as in to deliver the essence of the
message.
• Many forms of message, as in lengthy such as the principal giving a speech,
or a brief one like talking to a friend.
 CHANNEL

• The medium where the message is being carried through and delivered safely to
the listener’s ears.
• We might say that radio and youtube videos could be a channel for the message to
be delivered, I would say it is not wrong.
• To be more precise, the air is the medium that carried our voice in the form of
sound wave. Hence, if possibly we are in a vacuum state situation, it is impossible
to speak because of no air which is the medium.
• Thus, we could appropriately said that radio and videos carried the recorded
message of ourselves and send it through another medium. It is a double process.
 LISTENER

• The crucial part of having a speech is to have a listener. Even if we mumbled

to ourselves, “ourselves” would still count as a listener. Speaker and listener,
how convenient!
• We need to know our listener better so we could deliver the message
effectively and safely.
• For example, students listening to the professor giving a lecturer or even
watching Youtube videos and hearing podcasts.
 INTERFERENCE

• A speaker must be always ready to have interference in the middle of his speech.
• Interference is one of the factor that causes the listener to misunderstand or
completely do not understand the message.
• There are 3 types of interference. Psychology, physically and physiologically.
• Psychology as in suddenly daydreaming in a class where teacher is teaching.
• Physically would be the train passing by or loud or sharp noise.
• Physiologically would mean the any parts of the body made someone unable or
distracting from the message. E.g, deaf person, or fainting.
 SITUATION/CONTEXT

• Situation or context of the speech given must be appropriately correct and

suitable for the particular occasion with the right person.
• Very important to prevent inappropriate message to be delivered that may
offend people.
• For example giving a humorous speech in the house would be acceptable as it
would lead to a positive environment. However, if it is done to a stranger in
the middle of nowhere and tried to give a joke, I would say that it would not
turn out well. More importantly, it is very recommended not to joke when
giving a funeral speech!
 FEEDBACK

• Feedback is the part where only the listener took part of.
• This is also the final part of a speech because this could only happened when
a speech is successfully finished.
• It could be a bad feedback or a supportive feedback.
• The speaker give this part as the important one because it reflects how much
our listener understand from the message he gave.
• Non-verbal action could also mean as a subconscious feedback. E.g, yawning
or feigning ignorance or they just walk away.
THANK YOU