3 Human Resource Management

Strategy and Analysis

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 Learning Objectives
1. Explain with examples each of the eight
steps in the strategic management
process.
2. List with examples3
the main types of
strategies.
3. Define strategic human resource
management and give an example of
strategichuman resource management
in practice.

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 Learning Objectives

4. Give at least five examples

of HR metrics.
5. Give five examples
3 of what
employers can do to have
high-performance systems.

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Explain with examples
each of the eight steps
in the strategic
3

management process.

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The Strategic
Management 3 Process

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 The Management Planning
Process

• The Hierarchy of
Goals 3

• Policies and
Procedures

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 Strategic Planning

Step 1. Ask, Where Are We Now

Step 2. Size Up The Situation: Perform
3
External and Internal Audits
Step 3. Create Strategic Options
Step 4. Review Strategic Options

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 Strategic Planning

Step 5. Make a Strategic Choice

Step 6. Translate into Goals
3
Step 7. Implement the Strategies
Step 8. Evaluate Performance

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List with examples the
main types of strategies.
3

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Types of Strategies
3

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 Types of Strategies

• Corporate Strategy
• Competitive Strategy
• Functional Strategy
3

• Managers’ Roles in
Strategic Planning

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Improving Mergers and Acquisitions

• Critical human resource M&A tasks

include:
o Choosing top management
3
o Communicating changes to
employees
o Merging the firms’ cultures
o Retaining key talent
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 Review
• Types of strategies
o Corporate
o Competitive 3

o Functional
o Strategic fit
• Managerial roles in strategic planning

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Define strategic human resource
managementand give an example
of strategic human resource
management in practice.
3

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Strategic Human Resource
Management
3

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 Strategic Human Resource
Management
• What Is Strategic Human Resource
Management?
• Human Resource Strategies in Action
• Translating Strategy into
3
Human Resource
Policies and Practices: An Example
• Strategic Human Resource Management
Tools

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Copyright © 2015 Pearson Education, Inc. 17
 IMPROVING PERFORMANCE: HR
Practices Around the Globe

• Ritz-Carlton Company had to improve level

of service 3
o This meant new HR plans for:
o Hiring
o Training
o Rewarding hotel employees
• Profits soared

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 Strategic Human Resource
Management Tools

• Strategy map
• The HR scorecard 3
• Digital dashboards

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HR Metrics and
Benchmarking
3

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HR Metrics and Benchmarking
• HR metrics: are measurements used to determine the
value and effectiveness of HR initiatives, typically including
such areas as turnover, training, return on human capital, costs
of labor, and expenses per employee.
3

• Benchmarking
• What Are HR Audits
• Evidence-Based HR
• The scientific method
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High-Performance Work
Systems
3

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 High-Performance Work
Systems

• High-Performance
3
Human Resource
Policies and
Practices

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 Review
• What exactly are these high-performance
work practices?

• For example, in terms of HR practices, high-

performing companies recruit more job
candidates, use more
3 selection tests, and
spend many more hours training
employees.
• Comparison between HPC & LPC

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 Case Study:
Improving Performance at
the Hotel Paris
• Hotel Paris International Strategy
• The Strategically Required
3 Organizational
Outcomes
• The Strategically Relevant Workforce
Competencies and Behaviors

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 Improving Performance at
the Hotel Paris

• The Strategically Relevant

3
HR Policies
and Activities
• The Strategy Map
• How We Will Use the Hotel Paris Case

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