ENGLISH II

Communication Skills
Session II
Introduction to communication
TYPES OF COMMUNICATION
TYPES OF COMMUNICATION
VERBAL COMMUNICATION
 Spoken
 Conversation- telephonic and face to face
 Videos
 Audios
 In business setting (meeting, interview,
conferences etc.)
 Written

 Letters
 Memos
 Reports
 Proposals
ACTIVITY TIME
 Divide yourselves into the groups of six
students per group. Now understand the
scenario and try to enact as if you were
actually in that situation.
1. You are in a meeting trying to put forward
your idea but you colleague does not let
you speak.
2. The interviewer has put forward a
digressive question to you. How will you
reply?
ACTIVITY CONT.
3. You are not willing to do a task given to you
as it is not related to your job description.
How will you say ‘No’ without being impolite?
4. You have to convince your boss that you and
your team have a better plan than others. How
will you persuade your boss?
NON-VERBAL COMMUNICATION
 Appearance
 Body Language
 Sounds
 https://www.youtube.com/watch?v=SKhsavl
vuao
PURPOSE AND STYLE BASED
TYPES
FORMAL COMMUNICATION
 Rules
 Conventions
 Official
 Occurs in

 Professional Settings
 Meetings
 Conferences
 Presentations
 Interviews
INFORMAL COMMUNICATION
 Usually verbal
 Friends
 Family
 Use of slangs
 Nick names
PROCESS OF COMMUNICATION
WRITTEN COMMUNICATION
STAND UP FOR FILLERS
 Each student has to speak for thirty seconds
on any of the topics given bellow. You have
to avoid using fillers like um, uh, so, like etc.
Every time a student will use fillers the rest
of the class will stand up.
1. Examination
2. Corruption
3. Environment
4. Pakistan
5. vacations
REFERENCES
 https://www.google.com/search?q=communication&rlz=1C1GCEU_en-GBPK872P
K872&source=lnms&tbm=isch&sa=X&ved=0ahUKEwi9jdbV-6zlAhXE2-AKHTidATIQ
_AUIEigB&biw=1034&bih=752#imgrc=YLlRZphJUtD6RM
:
 https://www.google.com/search?rlz=1C1GCEU_en-
GBPK872PK872&biw=1034&bih=752&tbm=isch&sa=1&ei=kHCtXauoNKXCmwXf257
ICw&q=types+of+communication&oq=types+of+communication&gs_l=img.1.0.0l1
0.51773.54955..56767...0.0..0.248.1793.0j5j4......0....1..gws-wiz-
img.......0i7i30.-CwRP-zwI2s#imgrc=9RnCzFn7Ow1UIM:
 https://www.google.com/search?rlz=1C1GCEU_en-
GBPK872PK872&biw=1034&bih=752&tbm=isch&sa=1&ei=ynCtXcLXNPKCjLsPxLWJ
yAY&q=seven+c%27s+of+communication&oq=seven+c
%27s+of+communication&gs_l=img.3..0l2j0i7i30j0i8i30j0i24l6.27959.31395..325
00...0.0..0.213.2593.0j13j1......0....1..gws-wiz-
img.......0i67j0i7i10i30j0i8i7i30.k5r4Gj_Z8AM&ved=0ahUKEwjC5M3y-
6zlAhVyAWMBHcRaAmkQ4dUDCAc&uact=5#imgrc=IhhL8eDzqKEguM:
 https://www.google.com/search?rlz=1C1GCEU_en-
GBPK872PK872&biw=1034&bih=752&tbm=isch&sa=1&ei=7HCtXYO4KMbG6QTG0ov
oAg&q=process+of+communication&oq=process+of+communication&gs_l=img.3..
0l10.21783.27030..27587...1.0..0.187.2554.0j14......0....1..gws-wiz-
img.......0i7i30j0i8i7i30.4bAaXm6LLA0&ved=0ahUKEwiD3tyC_KzlAhVGY5oKHUbp
Ai0Q4dUDCAc&uact=5#imgrc=rTsRh55TYshBJM:
THAT’S ALL FOR TODAY