PROFESSIONAL ENGLISH:

1.Types of communication skills:-

1.Verbal
1.Oral
2.written
2.Non-Verbal
1.signs and symbols
2.without verbal communication
3.can't go without non-verbal communication

2.Types of non-verbal communication:-

1.Kinesics
2.Haptics
1.Cultural Barrier
2.Factors causing cultural barrier
3.language barrier
4.factors causing language barriers
5.Emotional barrier
6.Factors causing emotional barrier
7.Gender barriers
8.Factors causing gender barriers

1.Organizational Barriers
2.Perceptual Barriers
3.physical barrier---\
4.cultural barrier--- )-> seen in last class
5.language barrier---/
1. Common errors in english:-
1.the omission of a/an/the
1.before common noun no articles is used
2.before names of materials no articles allowed
3.usually before proper names can't use articles
4.before abstract nouns used in general sense
5.Before languages
6.before names of relations like 'father','mom'..etc
7.before predicative nouns denoting a unique position that
is normally held at once by one persononly [he was elected chairman
on board]
2.Confusable nouns
incorrect correct

Lecturership lectureship
Free ship free-studentship
boarding boarding house
family members members of the family
english teacher the teacher of english
cousin-brother/sister cousin
our's/your's/her's/their's ours/yours/hers/theirs

1.When two or more singular nouns are joined together by

 1. either....or
2.neither nor

and
Or plural word
2.Few(not many), a few(some atleast) and the few(whatever there is)
3.Use "to" compare to these words
4.A number of--the plural verb
5.The number of--the singular verb
6.Than,how/when
7.monday is quiz on common errors

1.Did some quiz ! That's all!

1.Did A QUIZ! on non-verbal communication

1.Types of non verbal communication

1.Body motions:-
gestures,eye movement,facial exspresion,body stance
2.Distance and territory
Distance or space,Territory,
3.Touch
4.Time
5.ParaLanguage
6.Self-Presentation
1.Kinesics: -
1.The study of body's physical movements
2. includes personal appearance, posture,eye contact,
proxemics,Chronemics,paralinguistics,

1.Types of Interview Skills: -

1.Communication is important (even silence or absence is a
message)
2.Communication is irreversible(you can't take back something
once it has been said)
3.Communication is complicated(communication does not
happen in isolation). Noise
4.Accept the first date and time offered to you
5.Check your documents (Resume)
6.Be prepared
Research the company, prepare a few questions, rehearse
replying to standard questions
7.Typical interview questions
Tell me about yourself:
Hightlight:
-Skills
-Experience
-Abilities
Related to the position
Why do you want to work here?
 Explain your interest and motivation for wanting to
work with this employer
Where do you see yourself in 5 years?
Tests ambition
Align your goals to the position and the company
Why should we hire you?
Tie to key performance areas, sell your talents, meet
the employer's requirements
What are your strengths?
Communicate any special 'abilities'
What are your weaknesses?
know your weakness, how to correct weakness, turn
your weakness into a strength
8.Get to the right place at least 30 min early
you are being watched
Dress appropriately
Switch your phone off
No chewing gum or nail biting or knuckle cracking
Greet people by name
Shake hands
Sit when asked to
Drink water if they
2.First impression is the best impression , takes 3-30 seconds

1.Interpersonal communication
Skills include
 Ability to listen and understand
Problem solving
Decision making
Personal Stress management
2.Intrapersonal communication

1.did a quiz

Interview Skills!!
A meeting of minimum two expert – candidate, arranged to
examine the suitability of the candidate. Tested for subject
knowledge, skills and desired behavior in a very limited time.
Types of interview:
Panel interview
Face-to-face interview
Prior Interview
They read your CV/ application and skills demanded
Know the company
Go to the company web site
Annual reports
Business newspapers, magazines
Directly contact the employees
Dress Outlook
Rejected by the committees
Vague and irrelevant answers to the questions
 Very fidgety: little eye contact; nervous mannerism, such as
playing with hair, nail biting etc.
Lack of sincerity
Utter superficial remarks to impress the interviewer
Do’s
Do take a practice run to the location where you are having the
interview
If presented with a job application, do fill it out neatly,
completely and accurately
Do bring extra resumes to the interview
Do greet the interviewers

Resume Writing:
Bio-Data, Resume, CV all are different

Resume:
Essential parts; Contact details, Career Objective, Personal
Information, Educational Qualifications, Computer Knowledge,
Certification Knowledge, Certification courses (if any)
Co-curricular activities, Extra- curricular activities, Hobbies,
.
.
.
.
Aptitude Test:
Logical Reasoning:
Non-verbal Reasoning:
Verbal reasoning:
Numerical Reasoning:
Spatial Reasoning:
Group Discussion:
Afraid of GD?

Do:
Don’t:

Tips:

Question Types:
 Definition of question: it is a technique by which teacher can
measure the degree of understanding of the students and student can
clarify any point not clear to them.

Mark:
Business Letters:
The Letter head / the sender’s address
Reference:

Date:

The inside address:

Subject and Receivers reference number:

Salutation

Body:
Complimentary close:

The Signature and Designation:

Enclosures:
Reference initials:

Copy notation

Layout:
Types of business letters:

Good / neutral news letters:

Bad/Negative news letters:
[ Oral presentation, interview techniques, types of interview, Question
types, mark interview, business letters, circulars, sales letters]-
Portions for 2nd internals!!
Response to rejection Withdrawn of application
Report Writing!
Also for policy desginants
Types of Report:
1. Formal
2.informal
Vii Credit report
Releivance of report writing
Exports & Imports
Portions 3rd internals:
Business letters
Circulars
Sales letters
Follow up letter
Enquiry letter
Sales advertisement
Report writing
Secretarial correspondence

Secretarial communication
Presentation skills