Supplier: Abhijeet Techno Plast (I) Pvt.Ltd.

Customer Return Last – 3 Years

PPM Average PPM Equivalent

1000 1000
900 U O M = PPM 900 UOM = PPM
800 800
700 700 596
600 600
500 500
400 400 343
296
300 241 265 300
200 200

100 39 100
0
0
2009-10 2010-11 2011-12 2009-10 2010-11 2011-12
Year Year
Supplier: Abhijeet Techno Plast (I) Pvt.Ltd.

MMA rating is

95.5 95
94.5

93.5

92.5 92
91.5

90.5
 In-house Rejection Trend
Moulding

From April 2012 to Dec 2012

35000 33074
30013
PPM
30000 29194

25000

20000
16151
15000
PPM
9969
10000 8377
5186 4551
5000 2636
0
APR MAY JUNE JULY AUG SEPT OCT NOV DEC JAN FEB MAR
 In-house Rejection Trend
Assembly

From April 2012 to Dec 2012

Assy PPM E-58 Assy ppm-Unit II
11977
12000 12000
10184
10000
10000
8000
8000
6000 5452 5272 6310
3771 3917 3953 6000
4000 3011
2000 711 4000
0
2000 1175 934
Jun-12

Jul-12

Aug-12

Sep-12

Oct-12

Nov-12

Dec-12
Apr-12

May-12

0
12 2 12 12 13 13 3
p- -1 v- c- n- b- -1
e ct o e a e ar
Axis Title S O N D J F M
 OEE trend from April 2012 to Dec 2102

100 96.48 97.06 UOM = %

87 88
79.8 79 81
80 73 76

60

40

20

0
Apr-12

May-12

Aug-12
Jun-12

Jul-12

Sep-12

Oct-12

Nov-12

Dec-12
 Status of customer complaints
and its trend

Nos UOM = No. UOM = Nos

20
10
9
8
15 7
6 5 5
5 4 4
10 9 4 3 3
3 2 2 2
2
1
5 0
2

Jun-12
Jul-12

Sep-12
Oct-12

Dec-12
Apr-12
May-12

Aug-12

Nov-12
2

0
2009-10 2010-11 2011-12
Year