PRINCIPLES OF ORGANIZATIONAL

BEHAVIOUR

Module I

Introduction to Organizational Behaviour

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 Topics To Be Covered:

The Concept, Nature And Significance Of Organizational Behavior.

Factors Affecting Human Behavior.

Disciplines Contributing To Organizational Behavior.

Emerging Issues In Organizational Behavior.

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 INTRODUCTION TO OB

ORGANISATIONS INVOLVE
GROUPS OF PEOPLE WHO 3Ps
WORK TOGETHER
INTERDEPENDENTLY
TOWARDS SOME PURPOSE PROCESS PEOPLE
PURPOSE.

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 3Ps

• PURPOSE IS THE GUIDING STAR

• PROCESS ENSURES QUALITY

• PEOPLE DELIVER RESULTS

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 Organizational Behavior
Organizational behavior (OB) is the study of
factors that affect how individuals and groups
act in organizations and how organizations
manage their environments for the purpose of
applying this knowledge toward improving an
organisation’s effectiveness.

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 Definitions of OB
• “The study of what people think, feel, and do in and
around organizations.” McShane & VonGlinow

• “The systematic study of actions and attitudes that

people exhibit within organizations.” Robbins

• “The study of individuals and groups in

organizations.” Schermerhorn, Hunt & Osborn
•
“Organizational behavior is directly concerned with
the understanding, prediction, and control of human
behavior in organizations.” — Fred Luthans.
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It is the systematic study and application of knowledge about how
individuals and groups act within the organizations where they work.
OB draws from other disciplines to create a unique field.

Organizational Behavior is;

 A Separate Field of Study and not a Discipline Only.

 An Interdisciplinary Approach.
 Applied Science.
 Normative Science.
 A Humanistic and Optimistic Approach.
 A Total System Approach

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Significance Of Organizational Behavior

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 Significance of Organizational Behavior
 It builds better relationship by achieving people’s, organizational, and
social objectives.
 It covers a wide array of human resource like behavior, training and
development, change management, leadership, teams etc.
 It brings coordination which is the essence of management.
 It improves goodwill of the organization.
 It helps to achieve objectives quickly.
 It makes optimum utilization of resources.
 It facilitates motivation.
 It leads to higher efficiency.
 It improves relations in the organization.
 It is multidisciplinary, in the sense that applies different techniques,
methods, and theories to evaluate the performances.
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Organizational behavior studies the mechanisms governing these
interactions, seeking to identify and foster behaviors conducive to the
survival and effectiveness of the organization.

 Job Satisfaction.
 Finding the Right People.
 Organizational Culture.
 Leadership and Conflict Resolution.
 Understanding Employees Better.
 Understand how to Develop Good Leaders.
 Develop a Good Team.
 Higher Productivity.

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HUMAN BEHAVIOUR

Overt behaviour

Covert
behaviour

TOTAL BEHAVIOUR
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 LEVELS OF
HUMAN
BEHAVIOUR
How an
ind.
INDIVIDUAL
Behaves in
LEVEL a particular
way.

INTERPERSONAL
Paired LEVEL
Relationships
(TA,RA) Group
Norms,
GROUP LEVEL
cohesion,
Goals,etc.

INTERGROUP
LEVEL

Cooperation or competition 13
 EXHIBITING
JOINING THE
ORG.
ORG.
CITIZENSHIP

TYPES OF
PERFORMING BEH. IN REMAINING
REQIRED WITH
TASKS
ORG. THE ORG.

MAINTAINING
WORK
ATTENDANCE

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 Foundations of OB

Individual Social
Differences Systems

Whole Person
Mutuality of
OB Interests
Caused Behaviour

Human Dignity Holistic Concept

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 UNDERSTAND
ORG. EVENTS

ORG
ANIS
ATIO
NAL
BEHA
INFLUENCE PREDICT
ORG.EVENTS VIOU ORG.EVENTS
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Levels
Levels of
of OB
OB Analysis
Analysis

Organizational Level

Group Level

Individual
Level

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The Levels of OB
The Organization

Change
Organizational culture
Decision making
The Group Leadership

Power and politics

Negotiation
Conflict
Communication
Groups and teams
The Individual
Motivating self and others
Emotions
Values and attitudes
Perception
Personality
Learning

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 FACTORS AFFECTING INDIVIDUAL BEHAVIOUR
PERSONAL FACTORS PSYCHOLOGICAL FACTORS

•Age •Abilities • Personality

•Gender •Marital status • Perception

•No. of • Values
•Education dependants • Attitude •
Learning

ORGANISATIONAL SYSTEMS AND RESOURCES ENVIRONMENTAL FACTORS

•Physical facilities •Economic env.

•Org. structure & design •Social norms &
•Leadership cultural values
•Reward System •Political climate
•Work-related behaviour 19
Disciplines Contributing To Organizational Behavior.

Micro:
The Individual Psychology

Social Psychology

Macro:
Sociology
Groups &
Organizations
Anthropology
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Contributing Disciplines
to the OB Field

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Contributing Disciplines to the OB Field

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Contributing Disciplines to the OB Field

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Contributing Disciplines to the OB Field

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Contributing Disciplines to the OB Field

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 Discussion

OB provides a road map to our lives in

organizations

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Emerging Issues In Organizational Behavior :

 Workforce Diversity

 Changed Employee Expectation

 Globalization

 Improving Productivity and Quality

 Changing Demographics Of Workforce

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