Reliance call scenarios

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN

ILT ILT

Call Centre

Voice Mail
Comments
Version 0.7
1.1a) RM Home to RM Home

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

…
…
1 3
…
MSC MSC MSC MSC
A

2
…
…
…
IN

B ILT ILT

Call Centre

Voice Mail
Comments
1-MO, 2-IN, 3-MT
1.1b) RM Home to RM Home

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1 3
…
…
…
MSC MSC MSC MSC
A

2
…
…
… IN
B
ILT ILT

Call Centre

Voice Mail
Comments
1-MO, 2-IN, 3-MT
1.2) RM Home to RM NLD

IN-IVR

OTAF-IVR
3 4 5
G-MSC G-MSC
Voice Portal

CRBT

1 6
…
…
…
MSC MSC MSC MSC
A

2
IN …
…
…

ILT ILT B

Call Centre

Voice Mail
Comments
1-MO, 2-IN, 3-LL, 4-LM, 5-ML, 6-MT
1.3a) RM Home to RM National Roaming

IN-IVR

OTAF-IVR
4 5 6
G-MSC G-MSC
Voice Portal

CRBT

1 3 8
…
…
…
MSC MSC MSC MSC
A

2 7
IN …
…
…

ILT ILT B

Call Centre

Voice Mail
Comments
B from A’s home circle, 1-MO, 2-IN, 3-RCF, 4-LL, 5-LM, 6-ML, 7-IN, 8-MT
1.3b) RM Home to RM National Roaming 4 5
G-MSC
IN-IVR

OTAF-IVR
3 6
G-MSC G-MSC
Voice Portal

CRBT

1 8
…
…
…
MSC MSC MSC MSC
A

2 7
IN …
…
…

ILT ILT B

Call Centre

Voice Mail
Comments
B from different circle, 1-MO, 2-IN, 3-LL, 4-LM, 5-ML, 6-LL, 7-IN, 8-MT ? 5-RCF
1.3c) RM Home to RM National Roaming

IN-IVR

OTAF-IVR
3 6 4 5
G-MSC G-MSC
Voice Portal

CRBT

1 8
…
…
…
MSC MSC MSC MSC
A

2 7
…
…
IN
…

ILT B ILT

Call Centre

Voice Mail
Comments
B Roaming to A’s home circle, 1-MO, 2-IN, 3-LL, 4-LM (HLR), 5-ML, 6-LL, 7-IN, 8-MT 5-RCF?
1.4a) RM to FWP (Local)

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1 3
…
…
…
MSC MSC MSC MSC
A

B IN

ILT ILT

Call Centre

Voice Mail
Comments
Same SDCA. 1-MO, 2-MT
1.4b) RM to FWP (Local)

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1a 1b 3
…
…
… MSC MSC MSC MSC
A

2
IN
B
ILT ILT

Call Centre

Voice Mail
Comments
Different SDCA in same circle. 1-MO, 2-IN, 3-MT. 1a-MO, 1b-MO (TLDN) eg. SF Code 100
1.6a) RM to FWP (NLD)

IN-IVR

OTAF-IVR
3 4
G-MSC G-MSC
Voice Portal

CRBT

1 5
…
…
…
MSC MSC MSC MSC
A

2
IN
B
ILT ILT

Call Centre

Voice Mail
Comments
Routing by SDCA. 1-MO, 2-IN, 3-LL, 4-LL, 5-MT
1.6b) RM to FWP (NLD) – Metro Area

IN-IVR

OTAF-IVR
3 4 5
G-MSC G-MSC
Voice Portal

CRBT

1 6
…
…
…
MSC MSC MSC MSC
A

2
IN
B
ILT ILT

Call Centre

Voice Mail
Comments
With HLR location request. 1-MO, 2-IN, 3-LL, 4-LM, 5-ML, 6-MT
1.7) RM Home to FLP - Local

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1
…
…
…
MSC MSC MSC MSC
A

2
IN
3
ILT ILT

Call Centre

Voice Mail
B
Comments
Same circle, routing via MSC. 1-MO, 2-IN, 3-PTC
1.8) RM Home to FLP - NLD

IN-IVR

OTAF-IVR
3
G-MSC G-MSC
Voice Portal

CRBT

1
…
…
…
MSC MSC MSC MSC
A

2
IN
4 5
ILT ILT
B

Call Centre

Voice Mail
Comments
1-MO, 2-IN, 3-LL, 4-Transit, 5-PTC
1.14a) RM to Voicemail – local connection

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1
…
…
…
MSC MSC MSC MSC
A

2
IN
3
ILT ILT

Call Centre

Voice Mail
Comments 4

Dial *600... 1-MO, 2-IN, 3-CDR, 4-VMS

1.14b) RM to Voicemail – remote connection

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1
…
…
…
MSC MSC MSC MSC
A

2
IN
3 4
ILT ILT

Call Centre

Voice Mail
Comments 5

1-MO, 2-IN, 3-Transit, 4-Transit

1.15a) RM to Calling Card – without announcement

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1
…
…
…
MSC MSC MSC MSC
A

IN
2 4
ILT ILT

Call Centre
3

INgenius Voice Mail

Comments
Dial *390<destination number>. Routing via MSC. 1-MO, 2-Transit, 3-INgeniuis, 4-Transit/PTC
1.15b) RM to Calling Card – with announcement

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1
…
…
…
MSC MSC MSC MSC
A

IN
2 4
ILT ILT

Call Centre
IVR 3 INgenius
Voice Mail
Comments
Dial *390<destination number>. Routing via MSC. 1-MO, 2-Transit, 3-INgeniuis, 4-PTC
1.18a) RM to Int’l Inbound Roamer – In circle

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1 5
…
…
…
MSC MSC MSC MSC
A

2
…
…
IN
…
3 4
ILT B ILT

Call Centre
PLMN
Voice Mail
Comments
1-MO, 2-IN, 3-Transit, 4-Transit, 5-MT
1.18b) RM to Int’l Inbound Roamer

IN-IVR

OTAF-IVR
6 5
G-MSC G-MSC
Voice Portal

CRBT

1 7
…
…
…
MSC MSC MSC MSC
A

2
…
… IN
…
3 4
ILT B ILT

Call Centre

Voice Mail
Comments
1-MO, 2-IN, 3-Transit, 4-Transit, 5-LL PLMN 6-LL, 7, MT
1.19/24/25) RM to OLO Local/Special/Emergency
BSNL Other
IN-IVR

BSNL OTAF-IVR
3
G-MSC G-MSC
B Voice Portal

CRBT

1
…
…
…
MSC MSC MSC MSC
A

2
IN

ILT ILT

Call Centre
BSNL
Voice Mail
Comments
L2-TAX. 1-MO, 2-IN, 3-LL
1.20a) RM to NLD - Covered
BSNL Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1
…
…
…
MSC MSC MSC MSC
A

2
IN
3 4
ILT ILT

Call Centre
BSNL
Voice Mail
Comments BSNL
1-MO, 2-IN, 3-LL
B
1.20b) RM to NLD - Uncovered BSNL

Other B
IN-IVR

BSNL OTAF-IVR
3
G-MSC G-MSC
Voice Portal

CRBT

1
…
…
…
MSC MSC MSC MSC
A

2
IN

ILT ILT

Call Centre
BSNL
Voice Mail
Comments
L1-TAX. 1-MO, 2-IN, 3-LL
1.21) RM to ILD
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1
…
…
…
MSC MSC MSC MSC
A

2
IN
3
ILT ILT

Call Centre
BSNL
Voice Mail
Comments B

L1-TAX. 1-MO, 2-IN, 3-LL

1.22a) RM to RM Int’l Roaming – same circle
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1 3
…
…
…
MSC MSC MSC MSC
A

2
IN
4
ILT ILT

Call Centre
BSNL
Voice Mail
Comments B

L1-TAX. 1-MO, 2-IN, 3-LL, 4-Transit

1.22) RM to RM Int’l Roaming – different circle
Other
IN-IVR

BSNL OTAF-IVR
3 4 5
G-MSC G-MSC
Voice Portal

CRBT

1
…
…
…
MSC MSC MSC MSC
A

2
IN
6
ILT ILT

Call Centre

Voice Mail
Comments
BSNL
L1-TAX. 1-MO, 2-IN, 3-LL, 4-LM, 5-ML, 6-Transit B
2.1/2/3/4 FWP to RM (Same as 1.1/2/3/4)

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN

ILT ILT

Call Centre

Voice Mail
Comments
2.4) FWP to FWP Local
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1 3
MSC MSC MSC MSC
A

2
IN
B
ILT ILT

Call Centre

Voice Mail
Comments
1-MO, 2-IN, 3-MT. Local=same SDCA, (could be different MSC – in metro area).
2.5) FWP to FWP SLD
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1 3
MSC MSC MSC MSC
A

2
IN
B
ILT ILT

Call Centre

Voice Mail
Comments
1-MO, 2-IN, 3-MT. SLD=same circle and different SDCA (could be same MSC)
2.7/8) FWP to FLP (Local/SLD)
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1
MSC MSC MSC MSC
A

2
IN
3
ILT ILT

Call Centre

B
Voice Mail
Comments
L1-TAX. 1-MO, 2-IN, 3-PTC
2.9) FWP to FLP (NLD)
Other
IN-IVR

BSNL OTAF-IVR
3
G-MSC G-MSC
Voice Portal

CRBT

1
MSC MSC MSC MSC
A

2
IN
4 5
ILT ILT

Call Centre

Voice Mail
B
Comments
L1-TAX. 1-MO, 2-IN, 3-LL, 4-Transit, 5-PTC
2.19/20) FWP to Local/SLD (off-net)
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1
MSC MSC MSC MSC
A

2
IN
3
ILT ILT

B Call Centre
BSNL
Voice Mail
Comments
L1-TAX. 1-MO, 2-IN, 3-Transit
2.21a) FWP to NLD (off-net) - uncovered
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1
MSC MSC MSC MSC
A

2
IN
3
ILT ILT

B Call Centre
BSNL
Voice Mail
Comments
L1 TAX. 1-MO, 2-IN, 3-Transit
2.21b/22b) FWP to NLD (off-net)/ILD - covered
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

1
MSC MSC MSC MSC
A

2
IN
3 4
ILT ILT

Call Centre

Voice Mail
Comments BSNL
B
1-MO, 2-IN, 3-Transit, 4-Transit
4.1a) FLP to RM (Home)
Other
IN-IVR

BSNL OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

4
…
…
… MSC MSC MSC MSC

IN
1
ILT ILT
A
Call Centre

Voice Mail
Comments
1-Transit, 2-LM, 3-ML, 4-MT
4.1b) FLP to RM (Home)
Other
IN-IVR

BSNL OTAF-IVR
3 4 2
G-MSC G-MSC
Voice Portal

CRBT

5
…
…
… MSC MSC MSC MSC

IN
1
ILT ILT
A
Call Centre

Voice Mail
Comments
1-Transit, 2-LL, 3-LM, 4-ML, 5-MT
4.2/3a) FLP to RM (roaming)
Other G-MSC
IN-IVR

BSNL OTAF-IVR
2 6 3 5
G-MSC G-MSC
Voice Portal

CRBT

7
…
…
… MSC MSC MSC MSC

B
4
IN
1
ILT ILT
A
Call Centre

Voice Mail
Comments
1-POC, 2-LL, 3-LM, 4-IN, 5-ML, 6-LL, 7-MT. Home G-MSC triggers IN for termination charge
4.2/3b) FLP to RM (roaming) – from same circle
Other
IN-IVR

BSNL OTAF-IVR
4 2 3
G-MSC G-MSC
Voice Portal

CRBT

6
…
…
… MSC MSC MSC MSC

B
5
IN
1
ILT ILT
A
Call Centre

Voice Mail
Comments
1-POC, 2-LM, 3-ML, 4-LL, 5-IN, 6-MT
4.2/3c) FLP to RM (roaming) – from different circles
3 4
Other G-MSC
IN-IVR

BSNL OTAF-IVR
5 2
G-MSC G-MSC
Voice Portal

CRBT

7
…
…
… MSC MSC MSC MSC

B
6
IN
1
ILT ILT
A
Call Centre

Voice Mail
Comments
1-POC, 2-LL, 3-LM, 4-ML, 5-LL, 6-IN, 7-MT
4.4a/5a) FLP to FWP Local/SLD – Non-Metro
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

2
MSC MSC MSC MSC

B IN
1
ILT ILT
A
Call Centre

Voice Mail
Comments
1-POC, 2-MT
4.4b/5b) FLP to FWP Local/SLD - Metro
Other
IN-IVR

BSNL OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

4
MSC MSC MSC MSC

B IN
1
ILT ILT
A
Call Centre

Voice Mail
Comments
1-POC, 2-LM, 3-ML, 4-MT
4.6a) FLP to FWP NLD – Non-Metro
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

3
MSC MSC MSC MSC

IN
1 2 B
ILT ILT
A
Call Centre

Voice Mail
Comments
1-POC, 2-Transit, 3-MT
4.6b) FLP to FWP NLD – Metro
Other
IN-IVR

BSNL OTAF-IVR
3 4
G-MSC G-MSC
Voice Portal

CRBT

5
MSC MSC MSC MSC

IN
1 2 B
ILT ILT
A
Call Centre

Voice Mail
Comments
1-POC, 2-Transit, 3-LM, 4-ML, 5-MT
4.7/8) FLP to FLP (Local/SLD)
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1
ILT ILT

Call Centre

A B
Voice Mail
Comments
1-CDR
4.9) FLP to FLP (NLD)
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1 2
ILT ILT

Call Centre

A Voice Mail
B
Comments
1-POC, 2-PTC
4.19/20) FLP to Local/SLD (off-net)
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1
ILT ILT

B Call Centre
BSNL
A
Voice Mail
Comments
1-POC?
4.21a/22a) FLP to NLD (off-net)/ILD
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1
ILT ILT

B Call Centre
BSNL
A
Voice Mail
Comments
L1-TAX. 1-MO? Covered and not covered scenarios.
4.21b/22b) FLP to NLD (off-net)/ILD
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1 2
ILT ILT

Call Centre

A
Voice Mail
Comments BSNL
1-Transit, 2-Transit B
4.23a) FLP to RM (Int’l Outbound roam) – same circle
Other
IN-IVR

OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1 4
ILT ILT

…
…
…
Call Centre
B
BSNL Voice Mail
A
Comments
1-CDR, 2-LM, 3-ML, 4-CDR
4.23b) FLP to RM (Int’l outbound roam) – different circle
Other
IN-IVR

OTAF-IVR
3 4 2
G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
5 1
ILT ILT

…
…
…
Call Centre
B
PLMN Voice Mail A
Comments
1-CDR, 2-LL, 3-LM, 4-ML, 5-CDR
x.12/13 … to R.World/R.Connect

IN-IVR

OTAF-IVR
1. #777…
2.G-MSC
No MSC/G-MSC/ILT CDRs created G-MSC
3. Routed over PDSN Voice Portal
4. R.Connect (ISP) session data recorded on AAA
5. R.World event data recorded
CRBT in RAP

MSC MSC MSC MSC

IN

ILT ILT

Call Centre

Voice Mail
Comments
5/6 SMS/MMS

IN-IVR

OTAF-IVR
1. No MSC/G-MSC/ILT CDRs created
2.G-MSC
Billed from SMSC/MMSC G-MSC
3. Home subscribers charged on
Voice Portal delivery (SMMT)
4. Foreign subscribers charged on request (SMMO)
5. Motorola SMSC generates:CRBT
1. 2 x CDRs for off-net GSM (SMMO + SMMT)
MSC 2. 1 xMSC CDR for CDMA outbound (SMMO) MSC MSC
3. 1 x CDR for CDMA inbound (SMMT)
6. Sandesh always generates both CDRs (SMMO + SMMT)
7. Home subscribers sending IN to international SMMO only
8. Home subscribers receiving from international SMMT only
ILT ILT

Call Centre

Voice Mail
Comments
No MSC CDRs created, see separate document.
7.x Same as 1.x as for Postpaid

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN

ILT ILT

Call Centre

Voice Mail
Comments
Subscriber identity MIN HNI derived from MIN range reference table.
8.x Same as 10

IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN

ILT ILT

Call Centre

Voice Mail
Comments
9/10.1/18) NLD (Off-net)/ILD to RM Home/Inbound roamer
Other
IN-IVR

BSNL OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

4
…
…
…
MSC MSC MSC MSC
B

IN
1
ILT ILT

A Call Centre
BSNL
Voice Mail
Comments
1-Transit, 2-LM, 3-ML, 4-MT
9/10.2/3/18) NLD (Off-net)/ILD to RM roam – home circle A
Other
IN-IVR

BSNL OTAF-IVR
2 4 5
G-MSC G-MSC
Voice Portal

CRBT

6
MSC MSC MSC MSC

3
…
…
IN …

1 B
ILT ILT

A Call Centre
BSNL
Voice Mail
Comments
1-CDR, 2-LM, 3-IN, 4-ML, 5-LL, 6-MT
9/10.2/3/18) NLD (Off-net)/ILD to Int’l Inbound Roamer
Other
IN-IVR

BSNL OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

4
MSC MSC MSC MSC

…
…
IN …

1 B
ILT ILT

A Call Centre
BSNL
Voice Mail
Comments
1-CDR, 2-LL, 3-LL, 4-MT
9/10.4/5/6a) NLD (Off-net)/ILD to FWP (Local/SLD/NLD)
Other
IN-IVR

BSNL OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

4
MSC MSC MSC MSC
B

IN
1
ILT ILT

A Call Centre
BSNL
Voice Mail
Comments
1-Transit, 2-LM, 3-ML, 4-MT - Update for Metro and Non-Metro
9/10.6b) NLD (Off-net)/ILD to FWP (NLD) – Metro area
Other
IN-IVR

BSNL OTAF-IVR
3 4
G-MSC G-MSC
Voice Portal

CRBT

5
MSC MSC MSC MSC

IN
1 2 B
ILT ILT

A Call Centre
BSNL
Voice Mail
Comments
1-CDR, 2-CDR, 3-LM, 4-ML, 5-MT. Update for Metro, non-Metro, RM (via GMSC)
9/10.7/8/9a/14) NLD (Off-net)/ILD to FLP (Local/SLD/VM)
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1
ILT ILT

A Call Centre
BSNL
Voice Mail
Comments B

1-CDR.
9/10.9b/14) NLD (Off-net) to FLP (NLD/VM)
Other
IN-IVR

BSNL OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1 2
ILT ILT

A Call Centre
BSNL
Voice Mail
Comments B

1-Transit, 2-Transit
9/10.23a) NLD (Off-net)/ILD to RM Int’l Outbound Roaming
Other
IN-IVR

BSNL OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1 4
ILT ILT

A Call Centre
BSNL
Voice Mail
Comments VPLMN …
…
…

B
1-CDR, 2-LM, 3-ML, 4-CDR
9/10.23a) NLD (Off-net)/ILD to RM Int’l Outbound Roaming
Other
IN-IVR

BSNL OTAF-IVR
3 4
G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1 2 5
ILT ILT

A Call Centre
BSNL
Voice Mail
Comments VPLMN …
…
…

1-CDR, 2-CDR, 3-LM, 4-ML, 5-CDR. B

A) CF Unconditional: FLP to RM to FLP
Other
IN-IVR

BSNL OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1 4
ILT ILT

Call Centre
A B Voice Mail
Comments
1-CDR, 2-LM, 3-ML, 4-CDR.
B) CF Unconditional: FLP to RM to FWP
Other
IN-IVR

BSNL OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

4
MSC MSC MSC MSC

IN
C
1
ILT ILT

Call Centre
A
Voice Mail
Comments
1-CDR, 2-LM, 3-ML, 4-MT.
C) CF Unconditional: FLP to RM to RM
Other
IN-IVR

BSNL OTAF-IVR
2 3 4
G-MSC G-MSC
Voice Portal

CRBT

5
MSC MSC MSC MSC

…
…
…
IN
C
1
ILT ILT

Call Centre
A
Voice Mail
Comments
1-CDR, 2-LM, 3-MM, 4-ML, 5-MT.
D) CF Unconditional: FLP to RM to RM (Nat roam)
Other
IN-IVR

BSNL OTAF-IVR
2 3 4 5
G-MSC G-MSC
Voice Portal

CRBT

6
MSC MSC MSC MSC

…
…
…
IN
C
1
ILT ILT

Call Centre
A
Voice Mail
Comments
1-CDR, 2-LM, 3-MM, 4-ML, 5-LL, 6-MT
F) CF Unconditional: FLP to RM to RM (different circle)
Other
IN-IVR

BSNL OTAF-IVR
2 3 4 5
G-MSC G-MSC
Voice Portal

CRBT

6
MSC MSC MSC MSC

…
…
…
IN
C
1
ILT ILT

Call Centre
A
Voice Mail
Comments
1-CDR, 2-LM, 3-ML, 4-LM, 5-ML, 6-MT. NOT ALLOWED
G1) CF Unconditional: FLP to RM to Other Operator
Other
IN-IVR

Other OTAF-IVR
2 3
G-MSC G-MSC
C Voice Portal

CRBT

MSC MSC MSC MSC

IN
1
ILT ILT

Call Centre
A
Voice Mail
Comments
1-CDR, 2-LM, 3-ML
G2) CF Unconditional: FLP to RM to Other Operator
Other
IN-IVR

OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1 4
ILT ILT

Call Centre
A
Other Voice Mail
Comments
C
1-CDR, 2-LM, 3-ML, 4-CDR
H1) CF Unconditional: FLP to RM to BSNL
Other
IN-IVR

BSNL OTAF-IVR
2 3
G-MSC G-MSC
C Voice Portal

CRBT

MSC MSC MSC MSC

IN
1
ILT ILT

Call Centre
A
Voice Mail
Comments
1-CDR, 2-LM, 3-ML NOT ALLOWED
H2) CF Unconditional: FLP to RM to BSNL
Other
IN-IVR

OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN
1 4
ILT ILT

Call Centre
A
BSNL Voice Mail
Comments
C
1-CDR, 2-LM, 3-ML, 4-CDR NOT ALLOWED
I) CF Conditional (busy/off/unreachable): FLP to RM to FLP
Other
IN-IVR

OTAF-IVR
2 3
G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

…
…
… IN
1 4 B
ILT ILT

Call Centre
A
Voice Mail
Comments C

1-CDR, 2-LM, 3-ML, 4-CDR

J) CF Conditional (no answer): FLP to RM to FLP
Other
IN-IVR

OTAF-IVR
2 3 4
G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

…
…
… IN
1 5 B
ILT ILT

Call Centre
A
Voice Mail
Comments C

1-CDR, 2-LM, 3-ML, 4-ML, 5-CDR

K) CF Conditional (no answer): FLP to RM to RM
Other
IN-IVR

OTAF-IVR
2 3 4
G-MSC5 G-MSC
Voice Portal

CRBT

6
MSC MSC MSC MSC

…
… …
…
… … IN
B 1 C
ILT ILT

Call Centre
A
Voice Mail
Comments C

1-CDR, 2-LM, 3-ML, 4-MM, 5-ML, 6-CDR

 Recharge *347
RM to Calling card NCC, ICC NCC *3750<DN>
ICC *34500<CC><DN>
Balance enquiry *348
IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT
*3750113255
1
…
…
…
MSC MSC MSC MSC
A
3033750113255 2
IN
3
ILT ILT
5
3033750113255
Call Centre

Voice Mail
IVR VOMS
Comments 91113255
Calling
4

1-MO, 2-IN, 3-CDR, Card

IN
 Recharge *347
RM to Calling card Recharge/Balance enquiry NCC *3750<DN>
ICC *34500<CC><DN>
Balance enquiry *348
IN-IVR

OTAF-IVR

G-MSC G-MSC
Voice Portal

CRBT
*347
1
…
…
…
MSC MSC MSC MSC
A
303347
2
IN
3
ILT ILT

303347
Call Centre

Voice Mail
IVR VOMS
Comments Calling
4

1-MO, 2-IN, 3-CDR, Card

IN
1.1a) Scenario description

IN-IVR
A
OTAF-IVR

B G-MSC G-MSC
Voice Portal

CRBT

MSC MSC MSC MSC

IN

ILT ILT
…
…
…

B Call Centre

Voice Mail
Comments
Will not see SS7 CDR