Hi

Good
Moring
GROUP 2
Leader: Maria Terresa Encarnasion
Members:
Jayzel Tacusalme
Janelle Decena
Jobie Mae Mallari
Cristopher Labong
John Steven Tanedo
Robillos Rodlee
Non Verbal
Communication

Communication
Style
What is Non Verbal
Communication?
Non Verbal Communication
 is the process of sending and receiving
messages without using words, either
spoken.
 Non linguistic transmission of
information.
 Intentional and ;
 Unintentional
 Types of Non Verbal
Communication

 Facial Expression  Body Language

 Gesture  Voice
 Eye Contact  Space
 Touch  Personal Appearance
 Posture and Body orientation
 (Kinesics)
Facial Expression
The human face is extremely expressive, able to convey countless emotions without saying a word. And unlike some
forms of nonverbal communication, facial expressions are universal.

Gesture
Deliberate movements and signals are an important way to communicate meaning without
words.

Eye Contact
an important role in nonverbal communication and such things as looking, staring and blinking are
important nonverbal behaviors.
 Touch (Haptics)
We communicate a great deal through touch. Think about the very different messages given by a weak handshake, a
warm bear hug, a patronizing pat on the head, or a controlling grip on the arm.

Posture and Body

orientation
Consider how your perceptions of people are affected by the way they sit, walk, stand, or hold their head. The way you
move and carry yourself communicates a wealth of information to the world.

Body Language

Body language is the use of physical behavior, expressions, and mannerisms to communicate nonverbally, often done
instinctively rather than consciously.
Voice
t’s not just what you say, it’s how you say it. When you speak, other people “read” your voice in addition to listening to your
words. Things they pay attention to include your timing and pace, how loud you speak, your tone and inflection, and sounds
that convey understanding, such as “ahh” and “uh-huh.”

Space

Personal Space

Personal Apperance

We you use in our bodies and surroundings communicate meaning to others. Your choice express
meaning to those around you about what you value and the image you wish to put forth.
 Importance of
Nonverbal
Communication

Verbal and Nonverbal communication plays an important role in how people

interact with one another. People are using around 35% Verbal Communication
and 65% Nonverbal Communication in daily life.
Nonverbal Communication has also Cultural meaning.

“ The most important thing in communication is to hear what isn’t

being said.”
( Peter F. Drucker)
 Power of Nonverbal Communication

Nonverbal communication is the

most powerful form of
. .
communication.
More than voice or even words,
nonverbal communication helps
to create your image others mind
and you can express your
emotions and feelings in front of
others, which you are unable to
express in words. .
ADVANTAGES OF NON VERBAL
COMMUNICATION

and
DISADVANTAGES OF NON
VERBAL C0MMUNICATION
Advantages
o Complementary
o Easy presentation
o Substituting
o Accenting
o Repeat
o Help to illiterate people
o Help to handicapped people
o Attractive presentation
o Reducing wastage of time
o Quick expression of message
 • Non-verbal cues complement a verbal
message by adding to its meaning.
Complementary You can pat someone you offended
at the back as you say sorry to him
or her.

• Information can be easily presented

Easy in non-verbal communication through
presentation using visual, audio-visual and silent
means of non-verbal communication.
 • Non-verbal message may substitute
for the verbal message especially if it
Substituting is blocked by noise, interruption, long
distance etc.

• Often used to accent a verbal

Accenting message. Verbal tone indicates
the actual meaning of the
specific words.
 • Used to repeat the
Repeat verbal message

• This type of communication use gestures,

Help to facial expressions, eye contact, proximity,
touching etc. and without using any
illiterate people spoken or written word. So, it is very
much helpful for illiterate people.
 • Non-verbal cues of
Help to communication greatly help in
handicapped people handicapped people especially to
deaf people

• Non-verbal communication is
Attractive based on visual, picture, graph,
presentation sign etc. that can be seen very
much attractive.
 • The message of non-verbal
communication reached the receiver
Reducing wastage very fast. For this reason it reduces
of time the wastage of valuable time of the
communicator.

• on-verbal cues of communication like

Quick sign and symbol can also communicate
expression some messages very quickly than
written or oral messages.
of message
Disadvantages
o Vague and imprecise
o Continuous
o Multi-channel
o Culture-bound
o Long conversations are not
possible
o Difficult to understand
o Not everybody prefers
o Lack of formality
o Costly
o Distortion of information
 • Non-verbal communication is quite
vague and imprecise. Since in this
Vague and communication, there is no use of
imprecise words or language which expresses
clear meaning to the receiver.

• It is possible to stop talking in

verbal communication, but it is
Continuous generally not possible to stop
nonverbal cues.
 • while watching someone’s eyes, you may
miss something significant in a hand
Multi- gesture. Everything is happening at once
and therefore it may be confusing to try
channel to keep up with everything.

• Non-verbal communication is learnt in

childhood, passed on to you by your
Culture- parents and others with whom you
associate. A few other gestures seem
bound to be universal.
 Long • In non-verbal communication, long
conversation and necessary
Conversation explanations are not possible. No
are not party can discuss the particular issues
of the messages.
possible
• Difficult to understand and requires a
Difficult to understand lot of repetitions in non-verbal
communication. Since it uses
gestures, facial expressions eye
contact, touch etc.
 Not • Everybody does not prefer to
communicate through non-
everybody verbal communication with
prefers others.

• Non-verbal communication does not follow

Lack of any rules, formality or structure like
other communication. Most of the cases
people unconsciously and habitually
formality engaged in non-verbal communication by
moving the various parts of the body.
 • In some cases non-verbal
Costly communication involves huge
cost.

• Since it uses gestures, facial expressions,

Distortion eye contact, touch, sign, sound,
paralanguage etc. for communicating with
of others, there is a great possibility in
information distortion of information in non-verbal
communication.
 Non Verbal
Communication Around
the World
 Pakistan
 Expressing happiness
 Respect
 Love for others
 India
 Greeting with “ namaste”
placing both hands
together with a slight bow
is a very common nonverbal
communication and shows
respect.
 Argentina
 A handshake and nod
show respect when
greeting someone.
 China
 The Chinese don’t like
being touched by
strangers. Therefore
don’t make any body
contact.
 U.S.A
 Quite Informal way of
nonverbal communication.
 A handshake
 A smile
 A hello
 George Bernard
Shaw

“ I am the most spontaneous speaker in the word because

every word, every gesture, and every retort has been
carefully rehearsed.”
Aggressive Passive

Communication
Style

Passive-
Assertive
Aggressive
Passive Communication

is a style in which individuals have

developed a pattern of avoiding
expressing their opinions or feelings,
protecting their rights, and identifying
and meeting their needs.
Aggressive Communication

This style is about winning – often at

someone else's expense. An aggressive
person behaves as if their needs are the
most important, as though they have more
rights, and have more to contribute than
other people.
Passive-Aggressive Communication

This is a style in which people appear

passive on the surface, but are actually
acting out their anger in indirect or behind-
the-scenes ways. Prisoners of War often act
in passive-aggressive ways in order to deal
with an overwhelming lack of power
Assertive Communication

is born of high self-esteem. It is the

healthiest and most effective style of
communication - the sweet spot between
being too aggressive and too passive. When
we are assertive, we have the confidence to
communicate without resorting to games
or manipulation.
Thank You for Listening!