PBI DETAILS:

• No PBI tickets was created for MY Market in Oct month. System is stable.

Subject | Department | Date Page 1

 MONITORING REPORT:
October Count
Monitoring Failed Check Point details
Interface
Functional
Report

Frequently Failed Check points Details Action Taken Status

Interface

Interface

Subject | Department | Date Page 2

STORAGE AND LICENSE:

User License Inventory

Market Ordered Reserved for CRMHUB Available for Market InUse CLOUD Balance Available

MY 460 10 450 449 1

Storage Consumption Report

Database
Instance Type Usage(GB) File Usage(GB) Log Usage(GB) Total(GB) Ordered(GB) Available(GB)

SEM CRM MY Prod Production 67.14 39.87 16.53 123.54

MY PROD Full Copy Sandbox 67.15 39.7 16.09 122.94

215 -57.23
SEM CRM MY Market Integration
(2.0) Sandbox 10.57 2.23 1.59 14.39

SEM CRM MY Internal QA (2.0) Sandbox 9.79 0.67 0.9 11.36

Total

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HIGHLIGHTS AND LOWLIGHTS:

Highlights:
No files have been failed due to validation error, time out error and SQL tagging error issue for any of the
interfaces.
 Market response and support are highly remarkable.
 Solution deployed for issue regarding multiple unresolved email address and issue stands resolved
 No major issue have been reported which impact business in large extent like lead forwarding etc.
Lowlights:
Many error logs observed because of GCDM initial load process
• Time machine next run is not set automatically- But resolved on real time by deactivating and activating
machine.
• Maximum issue reported from market is regarding email activity functionality
• Unable to add multiple unresolved email address at To Feild.
• Showing null value in from and To Feilds of email activity.
• cannot set regarding of this email to case.
• Shortage of License & Storage

Subject | Department | Date Page 4

OPEN FOR DISCUSSION / Q&A

Subject | Department | Date Page 5

 THANK YOU

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