DESIGN

Group
THINKING
Assignment 2

Apruva Gupta Div. B 20020141038

Marketing
Ishan Bhojak Div. B Marketing 20020141090
Mayank Sinha Div. B Marketing 20020141115
S Vamshi Krishna Div. B Marketing 20020141174
Samiksha Gamare Div. B Marketing 20020141176
Shraddha Vaghela Div. B Marketing 20020141189
Anirudh Srinivasan Div. C HR 20020141031
P Sreelaxmi Akshita Div. C HR 20020141134
G S V Ramana Div. D Finance 20020141078
Nishant Nair Div. D Finance 20020141133
Tanmay Gaikwad Div. D 20020141080
 Artefact 1: Problem Statement USER
Start-up workers
NGOs
Statement: Students
Decrease in productivity due to inefficient way of
work in the WFH scenario

Need-
• Tracking the progress of the group
as a whole
• Modifying milestones
• Avoid Overlapping of work
schedules
• Job division (Task allotment &
Management)
• Integration of appraisal/Feedback
mechanism on digital/virtual mode
Why Need-
• Remove redundancy in work (non
productive jobs)
• To meet deadlines
• For better collaboration
• For more transparency
 HR Manager
“ Providing feedback and
keeping a track of each
employees progress becomes
difficult due to the lack of
feedback mechanism‘’
GOALS
Performance Management
and Compliance
Training and Development in
teams
PAIN POINTS
Unable to receive feedback
and provide it to the
interns
Unable to track progress of
the employees
Project Head
“When I want to see the
overall progress of the project
I get lost between the
numerous files which are
sometimes not updated ‘’
GOALS
Improve Project
Productivity and
Performance
Manage project timelines
PAIN POINTS
No clear projection of
project timelines and
progress on the project
Too many files and no
synced data
Team Leader
‘’When I invite participants to the
meeting, they have no invitation
and information about it because
the invitation feature doesn't really
do its job”
GOALS
Improve Team
Communication and
Collaboration
Timely updates in project
PAIN POINTS
No centralized platform to
receive all the updates
from interns
Allotting tasks individually
Intern
‘’I have a hard time
finding an available slot
for a meeting because the
schedule list isn’t well-
presented’’
GOALS
Maximize Contributions in
the Role
Timely completion of tasks
Building a Network of
Contacts
PAIN POINTS
Unable to access timeslot
for meetings with co
workers and superiors
Unable to get feedback
 Empathy Map
“Says”
 Working for longer hours to finish the allotted task”
 Being forced to do the work of my teammates
 Doing manual work for hrs when the same can be automated
 Poor feedback mechanism, escalations happen very frequently
 No proper communication channel and point of contacts, in
case of any queries
“Thinks”
 My mental health is going to get affected
 What if I show the whole frustration to my dear ones?
 What if I miss a task in the midst of this overload?
 When does the good times come?
 I don’t think I’ll get a good appraisal
“Does”
 Taking powernaps to be fresh
 Self tracker to check for tasks and their deadlines
 Constantly checking for any other jobs
 Talking to specialists to be mentally fresh
 Pursuing other habits during weekends to avoid burnout
“Feels”
 Management is incompetent
 Took a wrong decision to join this company
 Not able to sleep for at least 6 hrs
 Why is there no good process for appraisals?
 Zero appreciation when the team does the work on time
 As-Is Mapping

Steps Planning Job Division Progress Tracking Management

Project Brief Task Allotment Meeting deadlines Team participation

Understanding Client
Brainstorming Client Satisfaction Conflict resolution
requirements
Doing Team meeting Presentation
Setting milestones Feedback

Defining goals Collaborating and performing Verification Team Dynamics

How can we make an What is my team up to? Has the work been approved Is the manager
efficient team? by the higher ups? satisfied?
Are the client requirements
Thinking Do we need more
being fulfilled? What modification do we need When will I get the promotion
brainstorming ?
How can we use time Are the tasks overlapping? How will the work be
What is the progress status?
efficiently evaluated?

Anxious Uncertain Unsure Ambiguity Unresolved

Feeling
overwhelmed Uncertinity In doubt
Confused Nervous
 IDEATION
Team progress Tracker
Create and manage a
1 Platform to let the managers 2 shared team calendar
know where the team excels
and where it needs help to To avoid overlapping of
easily improve individual and work schedules
overall performance while
fostering freedom and flexibility

Track Milestones
3 To modify and update
milestones to ensure
effective management and
keeping the team on track
so that to meet project
deadlines.
4 Task Management
Provide a platform for
assigning the right set of
tasks to the right people in
the team

Virtual Performance Evaluation

5
An easy to use and Interactive
performance management system
that increases engagement and
drives performance
 Prioritisation Matrix

High

Task Management Virtual Performance Evaluation

User Value

Create and manage a

shared team calendar Track Milestones

Team progress Tracker

Low
Low Effort by Organisation High
 Hill Statement

WHO WHAT WOW

“An integrated application for workflow

management for people working from
home without the hassle of repetitive
video calls ”
 To-Be Map

Steps Planning Job division Progress tracking Management

Team meetings Task division done using Accountability clearly
scheduled easily by integrated joblists defined
syncing calendars Tasks allotted using Employee appraisal and
Using digitized Gantt charts to grievance redressal done
Doing Well-defined goals system generated code
track milestones maintaining confidentiality
facilitated by Collaboration made
integrated tasks effective with contact
details

Appraisals/hikes are
No overlap of No overlap of tasks Deadlines won’t be missed transparent
Thinking meetings
Team can coordinate Regular feedback helps
Progress is easy to track
Optimal use of time well improve work

Hassle-free Relieved Clear Empowered

Feeling Confident
sanguine In control Valued
Unwearied
 Certified The Dream Team Fears and Overlapping of
Work Horse Apprehensions Jobs
Let me check all the
options available online
Unable to track
Progress

A common software
platform that will take care
Profile: Track Individual of all this
 Team Lead at an emerging Product Performance and
Clint Scorsese Development Start-Up Clint Scorsese Appraisal Clint Scorsese Clint Scorsese
 Handles a team of 8-10 members

 Prefers:
o Deadline orientation in work Multiple Software
o Planning out tasks in advance Platforms
o Regular Job Tracking by the team

1 2 3 4
 Expects:
o Clarity of jobs among the team Missing Deadlines
o Accountability of jobs allotted
o Zero Redundancy in tasks

6
Whole Team is in sync
Categorise work as with the jobs and no
DO, DOING & DONE redundancy is there
All deadlines are met

8
Mention the responsible as per schedule
person and deadline

5
Proper Planning
Regular Job Tracking

Accountability by Team

Clarity of Job among

co-workers
7