Professional Documents
Culture Documents
ROLL NO:321SM1042
DEPARTMENT OF MBA
NIT ROURKELA
Contents
• Founder • Current Situation
• When started • Channel partner
• How started • SWOT Analysis
• Strategies • Financial highlights
• Mission and vision • References
FOUNDER
Sundeep Malhotra, Founder and
CEO of HomeShop18.
He was at the helm for nine years,
during which he turned
HomeShop18 into a multi-screen
digital commerce platform,
accessible to customers across TV,
Web, and Mobile devices on a pan-
India basis.
Foundation Date & Investors
• Launched: 9 April 2008; 13 years ago
COMPUTER MOBILE
TELEVISION
Peek into the chain
Misson
To drive India’s most comprehensive virtual business that helps
customers make informed choices and extract best value for money.
HomeShop18 operates in a multimedia environment including
television, web, catalogue and print to reach high quality products and
services directly to customers across the country.
• It aims to provide superlative quality and exceptional value from the
stage of product selection, to placing the order & all the way to the
final delivery to the customer.
Current Situation
• The three biggest selling product categories on the channel are consumer
electronics, home appliances and jewellery. For promotions, the channel
plans to start radio spots to increase the sales.
• HomeShop18 sells about 15,000 products across 15 product categories.
Now, the channel doesn’t want to restrict itself with just products. It plans
to delve into services. Very soon, HomeShop18 will sell insurance and
holiday packages on television.
• The channel presently delivers the products to 2,300 small and big towns
in the country. It is working towards expanding its reach and distribution
target from 4.5 million households to 40 million households by the year
end.
PARTNERS
• The channel successfully turned the brands towards itself. Today, it
partners 300 known brands, which include respected ones such as
Samsung, Canon, Nikon, IFB, Philips, Motorola, Apple, Kaya, Godrej,
Tanishq and Jagdamba Pearls.
• Not only did the channel manage to change the credibility of this
domain by bringing respectable brands under its umbrella, it has also
managed to do some real business. According to the company officials,
HomeShop18 receives about 20,000 calls every day, out of which 35 per
cent get converted to sales. To put things into perspective, every 20
second, a purchase order is placed. Interestingly, about 60 per cent of
the shoppers at HomeShop18 are men.
STRENGTHS
• 24 Hours shopping available.
• Cash on Delivery
• 35% of buyers are from the metros; 65% Tier II and Tier III cities
• 2 Million Customers