Professional Documents
Culture Documents
• Organizational psychology:
concerned with (human factors) how does work make you
feel? (not just measuring productivity!)
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I/O Psychology
Organizational Psychology is part of a broader
field of Industrial/Organizational Psychology.
Industrial/Organizational Psychology
Industrial Organizational
Job Design Individual Diference
Recruitment Motivation
Selection Occupational Stress
Compensation Leadership (supervisory practice)
Performance Appraisal Health and safety
Training Attitudes and Emotion
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The Most Popular I/O Research Topics in Eight
Countries
Country Topics
Canada Career development, Employee selection, job
stress, leadership
England Employee selection, gender, job stress, leadership,
• Task vs Job?
• A job consists of
tasks.
• Ex- Job: teaching
• Task: Taking classes
What is Job Analysis
• KSAO
• Knowledge: Know to do a task
• Skill: Can do a task
• Ability: Capability to learn to do a task (How steep is
the learning curve)
• Other personal characteristics: Other attributes needed
• Subject Matter Expert (SME): A subject-matter
expert (SME) or domain expert is a person who is an
authority in a particular area or topic.
• Job incumbents- (Job Holders)
• Supervisors
Examples Of KSAOs For Different
Occupations
Figure 4–1
© 2005 Prentice Hall Inc. 4–12
All rights reserved.
Purposes of Job Analysis
• Career development
• Human resource forecasting
• Job relevance: Is KSAO necessary to do the job?
• Performance appraisal
• Selection: What sorts of people should we hire?
• Training: What knowledge and skills are needed?
• Research
Data Collection Approaches
• Questionnaire
• Interview
• Diary
• Observation
• Doing work