Job-Related Characteristics • Many different characteristics of people are needed for a job (KSAO’s) – Knowledge, cognituve – Skill, practical – Ability, learning curve – Other personal characteristics, attitude and other physical factors • KSAO’s for each job can be found by job analysis • Then we look for the KSAO’s in particular candidates (in job interviews) • The idea is to select candidates who have the necessary KSAO’s Two things to remember
Are the scores consistent over time
(reliability)?
Is it a true test of the ability? (validity)
Test Characteristics Group vs. individual Objective vs. open-ended ◦ Ex- MCQs vs Descriptive q’s ◦ Mcqs are harder to make, easier to check ◦ Descriptive q’s are easier to make, harder to check Paper and pencil vs. performance ◦ Paper pencil tests are cognitive in nature ◦ Performance tests are skill based, use equipments or tools etc. Power vs. speed tests ◦ Power tests focus on quality, not time (ex- almost unlimited time to solve a problem) ◦ Speed tests focus on minimum accuracy but maximum speed. Ex- 500 mcqs in 30 minutes (no negative marking) Psychological/ Psychometric Test What is it? Have you ever attended any tests of such? What's the purpose? Psychological/Psychometric Tests
A series of questions that is designed to
assess a particular individual's attitude and behaviour. Psychological Test Types Ability tests (learning related) ◦ Cognitive ability (mental skill, IQ etc) ◦ Psychomotor ability (hand-eye coordination tests, i.e. basic skills, nerve test with hammer by doctor) Knowledge and skill tests ◦ Knowledge: what one knows ◦ Skill: what one is able to do (complex skills, ex- driving) Personality ◦ Personality is a tendency to behave in a particular way ◦ Problems: Faking Job relevance Cognitive ability test Numerical Verbal reasoning test In class exercise: let's find out! (Logical Reasoning) Types? (Analytical Ability) Some more ability tests Abstract/ logical reasonings ◦ capable of quickly analysing new information, integrating it to the overall scheme of things, and applying it to solve work-related problems
◦ capable of processing and analysing new
work-related data in a logical manner Mechanical reasonings Example of a Psychomotor Ability Test Psychological Test: What could it be? Personality test Personality tests measure individual's behavioural style, opinions and motivations
Personality tests also measure personal
attributes such as temperament, career interests and personal values. Often measures the big five factors of personality! More Test Types Emotional Intelligence ◦ Ability to control and regulate emotions ◦ Useful for customer service based positions Integrity Tests ◦ measures honesty, loyalty and ethics ◦ Overt vs. covert personality tests Drug testing ◦ Used for safety-sensitive jobs such as pilot, driver etc. ◦ Many think drug testing invades privacy Collecting Biographical Information through Forms Biographical inventory ◦ A form that collects life information about a candidate such as likes, dislikes and preferences (personality profiling) ◦ It is included with the job application form
Obtains detailed information about a person’s background
Found to be predictors of job performance
Ex-Office distance from home. To reduce absenteeism,
we would select candidates who live near. Interviews Used in almost every hiring situation Relates to cognitive ability (Huffcutt et al., 1996) Structured vs. unstructured Structured much more valid in predicting performance Unstructured gives more detail and insight. Best to use combination Ex- Comments section at the end of a MCQ questionnaire Work Samples Simulation of actual job tasks ◦ Ex- for a teacher, take a demo class
Good predictors of future job performance
Acceptability by applicants because of obvious job