Professional Documents
Culture Documents
Several Reasons
Changes in management styles - changes in beliefs concerning management.
The interdisciplinary nature of management - changes due to developments in
various disciplines
Changes in the environments which govern the production and distribution of
goods and services - social, cultural and religious values, consumers' preferences,
education…
Kimball and Kimball, "Management embraces all duties and functions that pertain to
the initiation of an enterprise, its financing, the establishment of all major policies, the
provision of all necessary equipment, the outlining of the general form of organization
under which the enterprise is to operate and the selection of the principal officers."
Management - leading definitions
Sir Charles Reynold, "Management is the process of getting things done through the
agency of a community. The functions of management are the handling of community
with a view of fulfilling the purposes for which it exists.“
Harold Koontz, "Management is the art of getting things done through and within
formally organized group."
Mary Parker Follett, "art of getting things done through people". This definition calls
attention to the fundamental difference between a manager and other personnel of
an organization. A manager is one who contributes to the organization’s goals
indirectly by directing the efforts of others – not by performing the task himself. On
the other hand, a person who is not a manager makes his contribution to the
organization’s goals directly by performing the task himself.
Management - key elements of leading definitions
However,
managers may perform both roles simultaneously.
Example(s)?
Management - synchronizing definitions
Various definitions of management are not conflicting.
Management is the sum-total of all activities that:
determine objectives, plans, policies and programmes
secure resources - personnel, materials - machinery etc.
put all resources into operation through sound organization
direct and motivate personnel
supervises and control personnel performance and
provide maximum prosperity and happiness for employers, employees and the
public.
Management - Skills, Roles, Competencies
Skills – Expertise
Technical Skills - the abilities of managers to use the methods, processes, and
techniques of managing (e.g. preparing a budget, planning a new process). Technical
skills tend to decrease in importance as managers become more senior.
Conceptual skills - mental ability to see how various factors in a given situation connect
and interact (e.g. conceptualizing consequences of decisions and no-decision. The need
to use conceptual skills increases significantly as managers become more senior.
Leader roles - affected by the performance of the designer and strategist roles.
- spearheading - considered more difficult in dynamic services
Management - Skills, Roles, Competencies
Competencies – Capabilities, Experiences
Conceptual competence - important for middle and entry-level managers - (i)
recognition of their duties as part of the entire organization and (ii) consideration
of interrelationships – prediction of consequences of decisions and no-decisions
important.
A System of Authority:
- hierarchy of command and control. Managers at various levels - varying
degrees/extent of authority.
Generally - moving down this managerial hierarchy - the degree/extent of authority is
gradually reduced.
Authority - important to enable managers to perform effectively.
Characteristics of Management
Management is a diverse activity having several key features:
Regarded as:
A Multi-disciplinary Subject:
- field of study (i.e. discipline)
- integrated with many other disciplines (e.g. Business, education, military,
agriculture, education…)