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Vui vẻ

yêu
01
thương

Quyết liệt Anh ngữ Ms. Hoa


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Khiêm tốn
học hỏi
Biết ơn
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trân trọng Nghị lực
05 06
UNIT 2
Part 2 : Question and Response
Question types

1. Information questions

2. Yes/no questions

3. Choices

4. Statements
Basic information

Number of Questions
25
Number of Answers /
3 Question

80% Information Questions

Other types of
20% Questions
1. Tips
Tip 1:

Who is your favorite singer?


Wrong
answer
Yes, he is
1. Tips

1. Câu hỏi Wh-question mà trả lời Yes / No  Sai


1. Tips
Tip 2:

Would you like some coffee?


Wrong
The copies are available answer
1. Tips

1. Câu hỏi Wh-question mà trả lời Yes / No  Sai


2. Câu trả lời có từ gần âm với câu hỏi  Sai
1. Tips
Tip 3:

Who is in ch_rge
charge of the meeting?
Wrong
The service charge is high answer
1. Tips

1. Câu hỏi Wh-question mà trả lời Yes / No  Sai


2. Câu trả lời có từ gần âm với câu hỏi  Sai
3. Câu trả lời có từ đồng âm với câu hỏi  Sai
1. Tips
Tip 3:

Who is in charge of the meeting?


Correct
I don’t know answer
1. Tips

1. Câu hỏi Wh-question mà trả lời Yes / No  Sai


2. Câu trả lời có từ gần âm với câu hỏi  Sai
3. Câu trả lời có từ đồng âm với câu hỏi  Sai
4. Nhóm “I don’t know”  Đúng
1. Tips
I don’t know

I have no idea

I haven’t got a /klu:/


clue

It hasn’t been decided yet

They haven’t decided yet.


1. Tips

Nghe được chữ đầu

Nghe được lên giọng/xuống giọng


WHO - QUESTIONS
2.1. Who questions

1. Who wants to organize the patient files?


Personal
A. Min-Su would like to. title / name
B. Our phone number has changed.
C. A well run organization.
2.1. Who questions

1. Personal title / name


2.1. Who questions

2. Who did you meet at the seminar?

(A) Sam will go to the seminar.


Job Title /
Position
(B) I don’t know who he is.

(C) Our vice president


2.1. Who questions

1. Personal title / name


2. Job title / position
2.1. Who questions

3. Who came to the workshop?

(A) I haven’t met the director Department


names
(B) The shop is closed for a month

(C) Every employee in the Sales department


2.1. Who questions

1. Personal title / name


2. Job title / position
3. Department names
2.1. Who questions

4. Who ordered the side salad?


 
(A) A fork and knife.
  Pronoun
(B) By credit card.
 
(C) That was me.
2.1. Who questions

1. Personal title / name


2. Job title / position
3. Department names
4. Pronoun
2.1. Who questions

5. Who’s leading the logo design project? 

(A) I can lead you there.


Still deciding
(B) By the third of October.

(C) We’re still deciding.


2.1. Who questions

1. Personal title / name


2. Job title / position
3. Department names
4. Pronouns
5. Still deciding
2.1. Who questions

6. Who won the Employee of the Month award?

(A) My dinner was delicious, thanks. Don’t


know/not
(B) Just a few minutes after three o’clock. announced

(C) It still hasn’t been announced.


2.1. Who questions

1. Personal title / name


2. Job title / position
3. Department names
4. Pronouns
5. Still deciding
6. Don’t know/not announced
WHAT - QUESTIONS
2.2. What questions

1.What was our net profit for the second quarter?

(A) No, he arrived first. Price/charge/cost


(= Number +
currency)
(B) At the new tennis club.

(C) Ten thousand dollars.


2.2. What questions

1. Price/charge/cost = Number + currency


2.2. What questions

2. What did you think of the training video ?

(A) No, it wasn’t raining. 

(B) I thought it was very helpful. Opinion 


Adjectives
(C) In the manager’s office
2.2. What questions

1. Price/charge/cost = Number + currency


2. Opinion  Adjectives
2.2. What questions What + noun 
noun

3. What floor is the seminar on?

(A) The fifth.

(B) About marketing.

(C) At nine thirty tomorrow.


2.2. What questions

1. Price/charge/cost  Number + currency


2. Opinion  Adjectives
3. What + noun  chú ý noun
2.2. What questions What + verb 
verb và thì

4. What still needs to be done before the grand

opening?

(A) Outside the store.

(B) Yes, it’s still on Friday.

(C) I have a checklist.


2.2. What questions

1. Price/charge/cost  Number + currency


2. Opinion  Adjectives
3. What + noun  chú ý noun
4. What + verb  chú ý động từ và thì
2.2. What questions

5. What repair work needs to be done on this car? 

(A) Yes, that’s right. 


I don’t
know/ still
(B) I haven’t finished checking it. 
deciding

(C) No thanks, I can walk.


2.2. What questions

1. Price/charge/cost  Number + currency


2. Opinion  Adjectives
3. What + noun  chú ý noun
4. What + verb  chú ý động từ và thì
5. I don’t know/ still deciding
2.2. What questions

6. What do we need to bring to the workplace- safety

orientation?

(A) I saved my work. Câu khó –


hiểu nghĩa
(B) Yes, her application is impressive.

(C) Didn’t you receive an e-mail?


2.3. Which questions

1. Which food supplier do you use?

(A) In the vegetable aisle.  Which + noun

(B) On a weekly basis. 

(C) We use E and G Food Company. 


2.3. Which questions

1. Which + noun -> chú ý noun


2.3. Which questions

2. Which shoes are on sale this weekend?

(A) That’s a good choice.


The one +….
(B) The ones on this table.

(C) I checked her résumé


2.3. Which questions

1. The one + vị trí


2. The + …… + one hoặc the + adj + one
2.3. Which questions

3. Which restaurant will you choose for our dinner?

(A) Mr. Thinh is very handsome.

(B) The restaurant industry is blooming.

(C) I cant’ decide.


2.3. Which questions

1. The one + prepositional phrase


2. The + Adjective + one
I can’t decide
3. Indirect response It’s up to you
whichever
2.3. Which questions

4. Which envelope should I use to mail these photos?

(A) No, I’m not using it.


Câu khó –
(B) By the post office. hiểu nghĩa

(C) Are you sending them express?


PART 4.

Voice messages
3. Voice message
This is
M Good afternoon, Mr. Davis. __________ Brian from the Carrington
Calling to confirm
Hotel in London. I’m _________________ the conference rooms you
booked reserved
_______ with us for the second week of August. You _________ 5

rooms for 40 people. If all the information is correct, please


Give me a call My office hours
_________________. ________________are from 8 A.M. to 7 P.M.

Phone Message
3. Voice message

 Professions/ type of service

 Purpose of the message

 Request by the caller


3. Voice message
This is
M Good afternoon, Mr. Davis. __________ Brian from the Carrington
Calling to confirm
Hotel in London. I’m _________________ the conference rooms you
booked reserved
_______ with us for the second week of August. You _________ 5

rooms for 40 people. If all the information is correct, please


Give me a call My office hours
_________________. ________________are from 8 A.M. to 7 P.M.

Phone Message
English Vietnamese
Get back to Gọi lại
Reschedule Đặt lịch lại
Reserve seats Đặt trước chỗ
Make an appointment Lập một cuộc hẹn
Confirm a reservation Xác minh đặt chỗ
Book a hotel room Đặt phòng khách sạn
Deliver a product Vận chuyển
Practice

1. What type of business recorded the message ?


A. An automobile repair shop B. An construction company
C. A towing company D. A car manufacturer
2. What is the company proud of?
A. Its great price B. Its fast service
C. Its helpful staff D. Its convenient locations
3. Why does the speaker provide the telephone number?
B. For faster service B. For a towing service
C. For discounted prices D. For new products
Practice
reached offer repair
You’ve _________Nick Jones Car Repair. We_____________ and
maintenance vehicles proud of
_____________ for all types of _________. We are ___________ our
reputation
_________ for offering the best prices with excellent service in Orange
through
County. We are open from Monday__________Saturday from seven
aware discontinued
A.M. to eight P.M. Please be ________ that we ______________ our
get your towed
towing services. If you need to __________ car _______, please
contact
_________ Pacific Towing at 333-7655. Thank you
English Vietnamese
Stay on the line Giữ máy

Emergency Khẩn cấp

Extension Số máy nhánh

Leave a message Để lại 1 lời nhắn

Press Ấn

Operator Người trực tổng đài điện thoại


Giữ máy

Stay on the line


Emergency
/ɪkˈsten.ʃən/

Extension
Để lại 1 lời nhắn

Leave a message
Press
Operator
Vui vẻ
yêu
01
thương

Quyết liệt Anh ngữ Ms. Hoa


Đột phá 02

03

Khiêm tốn
học hỏi
Biết ơn
04
trân trọng Nghị lực
05 06

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