Jisha Kuruvilla P Senses (meanings) of Engineering Ethics
• There are two different senses (meanings) of
engineering ethics: • The Normative senses • The Descriptive senses. The normative sense includes: • study of what you should or should not do. • it is an attempt to figure out what people should do or whether their current moral behavior is good. • Knowing moral values. • Finding accurate solutions to moral problems. • Justifying moral judgments in engineering practices. • Study of decisions, policies, and values that are morally desirable in the engineering practice and research. • Using codes of ethics and standards and applying them in their transactions by engineers. Examples • “Murder is wrong.” • “Giving to charity is good, but not ethically mandatory.” • “Conflict of interest must be handled carefully.” • The category of descriptive ethics is the easiest to understand. • Descriptive ethics are judgments about the “rightness” or “wrongness” of things in terms of people’s opinions. • It simply involves describing how people behave and/or what sorts of moral standards they claim to follow. Examples • 68% of respondents said they disapprove of the administration. • This movie has a pretty bad rating. Types of inquiry • Inquiry means investigation. • Engineering ethics includes investigation into values, meanings and facts. • The three types of inquiries, in solving ethical problems are: Normative inquiry conceptual inquiry Factual or descriptive inquiry Normative inquiry • Meant for identifying and justifying some norms and standards of morally desirable nature for guiding individuals as well as groups. Examples • How do the obligations of engineers protect public safety extend in any given situation? • When should an engineer is expected to blow whistle on the dangerous practices of their employers? • Where are the laws and organizational procedures that affect engineering practice on moral issues? • Where are the moral rights essential for engineers to full fill their professional obligations? Conceptual Inquiry
• It is directed to clarify the meaning of
concepts or ideas or principles that are expressed by words or by questions and statements. For example, – (a) What is meant by safety ? – (b) How is it related to risk? – (c) What is a bribe? – (d) What is a profession and professional? Factual/Descriptive inquiry • Provides facts for understanding and finding solutions to value based issues. • The engineer has to conduct factual inquiries b using scientific techniques. • These help to provide information regarding the business realities such as engineering practice, history of engineering profession, the effectiveness of professional societies, the procedures to be adopted when assessing risks and pscyhological profiles of engineers. VARIETY OF MORAL ISSUES NORMATIVE INQUIRY • It seeks to identify and justify the morally- desirable norms or standards that should guide individuals and groups. It also has theoretical goal of justifying particular moral judgments. Example: NORMATIVE INQUIRY • How far does the obligation of engineers to protect public safety extend in any given situation? • When, if ever, should engineers be expected to blow whistle on dangerous practices of their employers? • Whose values ought to be primary in making judgment about acceptable risks in design for a public transport system or a nuclear plant? • Is it of management, senior engineers, government, voters or all of them? • When and why is the government justified in interfering with the organizations? • What are the reasons on which the engineers show their obligations to their employees or clients or the public? CONCEPTUAL INQUIRY • It is directed to clarify the meaning of concepts or ideas or principles that are expressed by words or by questions and statements. • Examples: • What is meant by safety? • How is it related to risk? • What is a bribe? • What is a profession? • When moral concepts are discussed, normative and conceptual issues are closely interconnected. FACTUAL OR DESCRIPTIVE INQUIRY • It is aimed to obtain facts needed for understanding and resolving value issues. • Researchers conduct factual inquiries using mathematical or statistical techniques. • The inquiry provide important information on business realities, engineering practice, and the effectiveness of professional societies in fostering moral conduct, the procedures used in risk assessment, and psychological profiles of engineers. Factual or Descriptive Inquiry • The facts provide not only the reasons for moral problems but also enable us to develop alterative ways of resolving moral problems. Example 1. How were the benefits assessed? 2. What are procedures followed in risk assessment? 3. What are short-term and long-term effects of drinking water being polluted? 4. Who conducted the tests on materials? Department of Information Technology MORAL DILEMMA • Dilemmas are certain kind of situations in which a difficult choice has to be made. • At times, the situations occur where one cannot make immediate decisions as the moral reasons come into conflict. • The moral reasons can be • Rights • Duties • goods • obligations, which make the decision making complex. • One moral principle can have two or more conflicting applications for a particular situation. Examples
The Unfaithful Friend
• You go out with your husband for dinner at a new restaurant you have not frequented before. • It is in a part of town you rarely visit. • You are shocked to see your friend’s spouse having dinner with a very young, attractive person. • From the way they are behaving, it is obvious they are more than friends. • The couple finish their meal and leave without seeing you. They behave very affectionately on the way out the door. • Do you: • Tell your friend, knowing you probably will not be believed and that it may ruin your friendship? • Say nothing about seeing the couple as it is none of your business; they may even have an open relationship? A Difficult Choice • You and your family love the beach and decide to spend a weekend at an isolated beach cabin. • Your teenage daughter often gets bored on your getaways, so you make plans to take your niece along. • As soon as you arrive, a storm is looming on the horizon and the water looks rough. • You tell the girls they can get ready to swim, but to come back and help unload the car. • They are so excited, they do not pay attention to the last part of what you say and run down to the beach to swim. • You do not realize they have done so until you hear your daughter scream. • You realize they are both caught in a strong current and might be swept out to sea. • You are a good swimmer and know you can save one of them. • You have a difficult choice to make. • Do you: • Save your niece first as she is a poor swimmer and will not be able to last as long as your daughter? • Save your daughter first, because, although she is a strong swimmer and may be able to last long enough for you to come back after saving your niece, you cannot stand the idea of losing her? An Office Theft • You are in charge of the petty cash at the office. • However, a co-worker is responsible for making a weekly trip to the bank to make the business deposit and obtain petty cash for the following week. • In a conversation with your mutual supervisor, you are asked if the increase in the petty cash amount was enough. • You, however, have not seen any additional money. • You realize your co-worker has been pocketing the additional money. • Do you: • Tell your supervisor you have neither asked for nor received any additional petty cash and that you suspect your co-worker is pocketing the money? • Tell your co-worker your suspicions and give them a chance to pay the money back? • Say nothing and just wait to see what happens? Midnight Death • You have worked years to be successful in your father’s business. • You felt you were obligated to take over as he worked his whole life to build the business left to him by his father. • However, the large businesses in town have seriously cut into profits and for several years you and your family have just managed to scrape by. • Your father’s health has declined and he has been hospitalized. • He has a substantial life insurance policy that expires at midnight. • If he dies before midnight, you will inherit enough money to pursue a career you have always dreamed of and provide adequately for your family. • Do you: • Pinch the oxygen line making it possible for your Dad to die or smother him with a pillow? • Tell your Dad the problem and let him suggest a solution and go by what he says? • Do nothing as you cannot imagine living with yourself if you terminate your Dad’s life? Get Rich • Your friend offers you an opportunity to make a great deal of money very quickly. • He has arranged to set up an off-shore account for your profits. • He will not tell you exactly how he is making this money, but you get the impression it is not exactly legal. • He only wants an investment of $500 and promises you will have enough from your minimal investment that you will never need to work again. • Do you: • Give him the $500, deciding if you don’t know how he is making it, you’re in the clear? • Demand to know the details before getting involved? • Decide you want no part of this deal, as you trust your instinct that the offer is shady and you might even get in legal trouble? Telling a Secret • Your friend tells you that they committed a crime. • They explain that they are having trouble sleeping at night and feel you are the only one they can trust with their confession. • A few days later, you read in the paper that someone has been arrested for your friend’s crime. Do you: • Go to the police and tell them what you know? • Encourage your friend to confess and warn him if he does not do so, you will tell? • Say nothing because you will not betray a friend’s confidence? The Life Boat • You are on a cruise and the ship encounters an unexpected storm. • The storm continues to rage and eventually you and the other passengers are told you must head to the lifeboats and abandon ship. • As people begin to line up, you realize some lines have fewer people, some have families, and some seem to have younger, single people. • You know you are strong and capable. • Do you choose to help a group composed of three families with a few young children, a group of seniors who obviously could use your help, or go with the young, strong people, with whom you might have a better chance of survival? Sarcastic Friend • Your friend has a great sense of humour. • However, sometimes his jokes involve making fun of others in inappropriate ways. • He will point out a physical flaw or look for something odd or different about a person and make an unkind comment. • You feel uncomfortable when your friend does this. Do you say something or just laugh along with him? Hit and Run • Late one night you are driving home in a bad rainstorm. • A drunk reels out in front of your car and you try to stop, but hit him. • Nobody sees you. • The guy looks and smells as if he is homeless. • You check to see how badly he is hurt and realize he is dead. • You have never even had a speeding ticket and are an upright, professional, with a family and are well-known and respected in your community. • Do you make a report anonymously, confess your crime, or drive on home and forget about it, knowing no one is going to pursue the death of a homeless drunk? Third Strike • Your teenager has had a rough few years. First came an arrest for shoplifting. • The item was of little value, so it was only a misdemeanour. • Then your teen was with some friends who were smoking pot and driving too fast. • Your teen has promised they are turning over a new leaf and seem to be on the right track, doing better in school, coming home by curfew, and generally having a much better attitude. • Now you get a call from the local police station saying your son was with a group of kids who broke into a liquor store and stole beer. • Do you go to the station and see how you can get your teen out of this jam or let him accept whatever consequences befall him? Reward a Job Well Done • You understand the importance of team work in your job. • You share ideas and responsibilities with your team members on a daily basis. • In your weekly team meeting with your supervisor, one of your co-workers takes credit for a time and money saving change in operating procedures you devised. • Your supervisor erroneously thinks your co-worker came up with the change and your co-worker does not correct the misinterpretation, but allows the boss to not only commend him, but offer a bonus. • Do you go to your co-worker and demand he correct the situation, go to your supervisor and explain you should receive the commendation and reward, or keep quiet as you do not believe in ownership of ideas? Moral Dilemma
• A moral dilemma is a conflict in which a person must choose
between two or more actions, all of which they have the ability to do. • There are moral reasons for each choice. No matter which choice you make, someone will suffer or something bad will happen. SITUATIONS LEADING TO MORAL DILEMMA
• The three complex situations leading to moral dilemmas are:
The problem of vagueness • One is unable to distinguish between good and bad (right or wrong) principle. • Good means an action that is obligatory. • For example, code of ethic specifies that one should obey the laws and follow standards. • Refuse bribe or accept the gift, and maintain confidentiality Situations leading to Moral Dilemma
The problem of conflicting reasons
• One is unable to choose between two good moral solutions. • One has to fix priority, through knowledge or value system. • The problem of disagreement • • There may be two or more solutions and none of them mandatory. • These solutions may be better or worse in some respects but not in all aspects. • One has to interpret, apply different morally reasons, and analyze and rank the decisions. • Select the best suitable, under the existing and the most probable conditions. Situations leading to Moral Dilemma
The problem of disagreement:
• There may be two or more solutions and none of them mandatory. • These solutions may be better or worse in some respects but not in all aspects. • One has to interpret, apply different morally reasons, and analyze and rank the decisions. STEPS TO SOLVE DILEMMA • Identification of the moral factors and reasons. • Collection of all information, data, and facts . • Rank the moral options. • Generate alternate courses of action to resolve the dilemma. • Discuss with colleagues and obtain their perspectives, priorities, and suggestions on various alternatives. • Decide upon a final course of action, based on priority fixed or assumed MORAL AUTONOMY • Moral autonomy is defined as, decisions and actions exercised on the basis of moral concern for other people and recognition of good moral reasons. Alternatively, moral autonomy means ‘self determinant or independent’. The autonomous people hold moral beliefs and attitudes based on their critical reflection rather than on passive adoption of the conventions of the society or profession. Moral autonomy may also be defined as a skill and habit of thinking rationally about the ethical issues, on the basis of moral concern. MORAL AUTONOMY • If management views profitability is more important than consistent quality and retention of the customers that discourage the moral autonomy, engineers are compelled to seek the support from their professional societies and outside organizations for moral support. KOHLBERG THEORY • Kohlberg suggested there are three levels of moral development, based on the type of reasoning and motivation of the individuals in response to moral questions Pre-conventional Conventional Post-conventional Pre-Conventional • Right conduct for an individual is regarded as whatever directly benefits oneself. At this level, individuals are motivated by obedience or the desire to avoid punishment or to satisfy their own needs All young children exhibit this tendency. Conventional – People respect the law and authority Post Conventional – People begin to account for the differing values, opinions and beliefs of other people. KOHLBERG THEORY • The following is one example of the dilemmas Kohlberg presented. "Heinz Steals the Drug” In Europe, a woman was near death from a special kind of cancer. There was one drug that the doctors thought might save her. It was a form of radium that a druggist in the same town had recently discovered. The drug was expensive to make, but the druggist was charging ten times what the drug cost him to make. He paid $200 for the radium and charged $2, 000 for a small dose of the drug. Kohlberg Theory • The sick woman's husband, Heinz, went to everyone he knew to borrow the money, but he could only get together about $ 1, 000 which is half of what it cost. He told the druggist that his wife was dying and asked him to sell it cheaper or let him pay later. But the druggist said: "No, I discovered the drug and I'm going to make money from it. " So Heinz got desperate and broke into the man's store to steal the drug-for his wife. Should the husband have done that? • Kohlberg was not interested so much in the answer to the question of whether Heinz was wrong or right, but in the reasoning for each participant's decision. The responses were then classified into various stages of reasoning in his theory of moral development. KOHLBERG THEORY • Level 1. Preconventional Morality Stage 1 - Obedience and Punishment The earliest stage of moral development is especially common in young children, but adults are also capable of expressing this type of reasoning. At this stage, children see rules as fixed and absolute. Obeying the rules is important because it is a means to avoid punishment. Stage 2 - Individualism and Exchange At this stage of moral development, children account for individual points of view and judge actions based on how they serve individual needs. In the Heinz dilemma, children argued that the best course of action was the choice that best-served Heinz’s needs. Reciprocity is possible, but only if it serves one's own interests. • Kohlberg Theory • Level 2. Conventional Morality Stage 3 - Interpersonal Relationships often referred to as the "good boy-good girl" orientation, this stage of moral development is focused on living up to social expectations and roles. There is an emphasis on conformity, being "nice, " and consideration of how choices influence relationships. Stage 4 - Maintaining Social Order At this stage of moral development, people begin to consider society as a whole when making judgments. The focus is on maintaining law and order by following the rules, doing one’s duty and respecting authority. Department of Information Technology • Level 3. Post conventional Morality Stage 5 - Social Contract and Individual Rights At this stage, people begin to account for the differing values, opinions and beliefs of other people. Rules of law are important for maintaining a society, but members of the society should agree upon these standards. Stage 6 - Universal Principles Kolhberg’s final level of moral reasoning is based upon universal ethical principles and abstract reasoning. At this stage, people follow these internalized principles of justice, even if they conflict with laws and rules. • GILLIGAN’S THEORY • • Gilligan observes that Kohlberg's stages were derived exclusively from interviews with males, and she charges that the stages reflect a decidedly male orientation. For males, advanced moral thought revolves around rules, rights, and abstract principles. The ideal is formal justice, in which all parties evaluate one another's claims in an impartial manner. This conception of morality, Gilligan argues, fails to capture the distinctly female voice on moral matters. • GILLIGAN’S THEORY Gilligan says morality centers not on rights and rules but on interpersonal relationships and the ethics of compassion and care. The ideal is not impersonal justice but more affiliative ways of living. Women's morality, in addition, is more contextualized; it is tied to real, ongoing relationships rather than abstract solutions to hypothetical dilemmas. • GILLIGAN’S THEORY Understanding the needs, interests, and welfare of another person, and understanding the relationship between oneself and that other requires a stance toward that person informed by care, love, empathy, compassion, and emotional sensitivity. It involves, for example, the ability to see the other as different in important ways from oneself, as a being existing in her own right, rather than viewing her through a simple projection of what one would feel if one were in her • KOHLBERG’S THEORY VS. GILLIGAN'S THEORY • • For Kohlberg the mode of reasoning which generates principles governing right action involves formal rationality alone. Emotions play at most a remotely secondary role in both the derivation and motivation for moral action. For Gilligan, by contrast, morality necessarily involves an intertwining of emotion, cognition, and action, not readily separable. Knowing what to do involves knowing others and being connected in ways involving both emotion and cognition.