Motivating Workers

Definitions to learn

Motivation is
the reason
why
employees
want to work
hard and work
effectively for
the business
 Why people work?
Money Security

Why Work?
Social needs Self-esteem Job satisfaction
 Motivating Theories
F.W Taylor
If the workers
are paid more,
they will work
more
effectively
 Motivating Theories
Maslow

Social needs
 Motivating Theories
Herzberg
Motivators
Achievement
Recognition
Personal growth/ development
Advancement/ promotion
Work itself

Hygiene (maintenance) factors

Status, Security, Work Conditions,
Company policies and administration
Relationship with supervisors
Relationship with subordinates
Salary
 Motivating factors

Financial Rewards/ Motivators

Non-Financial Rewards/ Motivators

Financial Factors
Definitions to learn
Wage is
payment for
work, usually
paid weekly
 Financial Factors
Wages
Advantages:
1)Paid regularly
2)Work longer, pay overtime (OT)

Disadvantages:
1)Paid weekly, have to calculated every week
2)Employ wages clerk
 Financial Factors
Time Rate- payment for time
Advantages: period
1) Easy to calculate

Disadvantages:
1)Needs to record on time-sheet.
2)Good and bad workers get same paid.
3)Supervisor needs to monitor workers.
4)A clocking-in system is needed.
 Financial Factors
Piece Rate- paid depending on the
quantity of products made.
Advantages:
1) Encourages workers to work faster.

Disadvantages:
1)May ignore the quality of products.
2)Workers who are careful will not earn as much.
Conflict among workers will happen.
3)If machinery breaks down, employee will earn less
money.
 Financial Factors
Salaries- are paid monthly

Advantages:
1) It is paid for the job monthly basis

Disadvantages:
1)Extra work will not usually paid for.
2)It is fixed amount.
 Financial Factors
Performance-Related Pay

Performance-related pay is pay which is related to

the effectiveness of the employee where their output

can easily be measured.

 Example of PRP

• Commission is payment relating to the number of sales

made.

• Profit sharing is a system whereby a proportion of the

company’s profits is paid out to employees.
 Example of PRP

• Bonus is an additional amount of payment above basic pay as a

reward for good work.

• Share ownership is where shares in the company are given to

employees so that they become part owners in the company.
Non-Financial rewards

Definitions to learn
Fringe benefits
are non-
financial
rewards given
to employees
 Example of Fringe benefits

• Company vehicle
• Discount on the firm’s products
• Health care paid for
• Children’s education fees paid
• Free accommodation
• Share options (where company shares are
given to employees)
• Pension paid for by the business
• Free trips abroad/ holidays
 Non-Financial rewards and
methods
 Job rotation
 Job enlargement
 Job enrichment
 Quality circles
 Team working
 Delegation
Definitions to learn

Job
satisfaction is
the enjoyment
derived from
feeling that
you have done
a good job
Definitions to learn
Job rotation
involves workers
swapping round
and doing each
specific task for
only a limited time
changing round
again
Definitions to learn

Job enlargement is
where extra tasks
of a similar level of
work are added to
a worker’s job
description.
Definitions to learn

Job enrichment
involves looking at
jobs and adding
tasks that require
more skill and/ or
responsibility
Definitions to learn

Autonomous work
groups/ team
working is where
the worker is given
a responsibility for
a particular
process, product or
development. They
should work in a
team.
 Quality circles

 Group of workers who meet regularly to discuss

work-related issues. Workers come up with solutions
to problems or suggest how improvements can be
made

 This approach is similar to Herzberg’s ‘responsibility’

motivator
 Team working and delegation

 Team working: Production workers are

organized into groups or teams and are given
the responsibility for the completion of the
whole task

 Delegation: this involves managers passing

authority for performance of task to lower-level
workers
 END OF PRESENTATION

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