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WovVTech
P r o d u c t s & O ff e r i n g s t o L O D H A G r o u p
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WovVTech Products Suite
WovV BI
Business Intelligence and Analytics
All products come with embedded WovVBI
WovV BIZ
Billing , Banking and Accounting WovV RA
Automation. HoS, BoS, PoS Automated Daily Sales Report
and Analytics (ADSR)
WovVXM
Experience Management Tool WovV Lease
• Buyer Feedback on Property Lease Management Solution
• Property Amenities Feedback • Enables concessionaires/property
• Service Feedbacks owners to manage lease agreements
• Employee Feedback
WovVBI • Helps to calculate rent for all tenants
combined with ADSR data from WovVRA
Business Intelligence and Analytics
on the go – DIY
WovV Flow - BPM
Workflow Management Build Any KPI Report WovV Biz
• Planning business activities • Compare location/Site wise sales Billing , Banking and Accounting
• Marketing Collaterals Flow Actionable • Compare category, subcategory growth across Automation. HoS, BoS, PoS
• Employee shift planning Insights locations • Manage real time billing of all
• Project Management & Planning • Customer Segments & Loyalty points retail outlets
• Maintenance and inventory • Scheme Success Rates • Branch wise sales data
management • ADSR integration with WovVRA
• Helpdesk and Facility Management
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*Illustrative Use Cases *Illustrative Usecases
Empowering Incremental RoI
ROI DRIVERS ROI
WovV RA • On site Infrastructure not required • Plug in multiple possible revenue leakages
Revenue Assurance (ADSR) •
•
No Additional manual effort for reconciliation
Automation of processes
• Substantial revenue leakages plugged in a month
due to WovVRA automation
> 500 %
• Digitize manual audit and compliances • Assign corrective actions and reduce
WovV IA
Audit and Inspection Management
• Save more than 500 hours per resource in all stages follow-up costs > 300 %
audit planning, execution, review and follow-up • Penalties due to non compliance
WovV BI • Reporting from multiple data sources • Visualize common data from multiple sources with
> 300 %
Business Intelligence & Analytics • More than 100 hours of key personnel saved in collating actionable insights
the data
• More than 50 hours in revenue draining repeated activities • Automate repeated tasks and visualize progress
WovV Flow – BPM • Save 20 hours / leader/ month in follow ups • Increased efficiency and processes
Workflow Automation • Communication misses due to lack of central information > 250%
* Based on Estimates
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AI/ML driven WovV Products provide incremental RoI, far greater than competition. Engage with us for product wise RoI Ready Reckoners*
Technology Services
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Additional Offerings
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WovVTech’s Global Footprint & Recognitions
INDUSTRYWIRED
02 Recognized as a Top Digital Transformation Company in 2021 . Read More
CIOREVIEW
03 Top 20 Global SaaS Companies in 2020 . Read More
CEOINSIGHTS
04 Top 10 SaaS Company in 2020 . Read More
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We understand your values and vision!
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COVID-19 Response through WovVTech
WovVIA –Business
Inspection Audit
WovVXM- Feedback
Business Process Audit and Ratings from
Fire & Safety Audit customers
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Handle new challenges with Flexible Products
WovVTech – Core Principles
We get out of our cubes and see the real world. The customer
forms the core of all our solutions. We start with our customers
Customer Focus and work backwards. We love to understand and reach out to
our customers at every step of the process.
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Scalable Solutions built for customers and not for coders
WovVTech Value Adds
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How are we building the WovV Team ?
Our Initiatives
Skill and Attitude Evaluation
WovVTech made me realize taking a break is not the end of the world !!
I was evaluated only basis my ability and merit in the interview. Want to make
the most of this opportunity every day I come to work !!!
Problem Solvers
Customers are 2
times more likely to
share a Negative
Feedback than the
Positive Experience 55% Customers are willing to pay more for better Customer
Service
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Experience is the NEW BRAND !!!!
Experience Management – Where can LODHA Group implement it?
Scan the QR
Code for a
quick feedback Got Some time for Quick Feedback? Scan the QR for Survey and Win Amazing Offers!
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Experience is the NEW BRAND !!!!
WovVXM – Experience Management
• Tenant feedback impacts the overall • Identify changing customer needs and
Limited stakeholder information & feedback Understand stakeholder & take concrete
actions to build mall’s brand image
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Experience is the NEW BRAND !!!!
Mapping the Customer Journey, Capture data at Multiple Touchpoints
01 02 03 04 05
• Focus Group • Primary Market • Onboarding Feedback
• Feedback on every • Detailed Reviews What to
interaction • Mystery Audits
• Demographic Research Research • First Interaction Feedback
• Service Feedbacks
Measure ?
• Psychographic Research • Product Beta
• Demand Surveys Feedback
• Customer, Market
Validation
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WovVXM – Key Features
• Easy DIY Feedback Survey • Capture feedback from any • Net Promoter Score
Forms stakeholder • Customer Satisfaction Score
• Customize as per your brand – • Share Feedback Link on any • Customer Effort Score
logo, themes channel or medium • Word cloud & Sentiment
• Multiple language support • Share QR Code analysis
• 30+ Question Types available • Customize link settings – IP • Compare responses, locations,
• Pre defined Survey Templates We one
restriction, deliver Exceptional
response per User method of feedback collection
Experience
customer, deadline, and more
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Create –Survey in few clicks !! + Sample Surveys
captured
• Password protect feedback link
ENTERPRISE APPLICATIONS
04 Integrate with salesforce or any other enterprise application
• Custom redirection on submission
• Custom Thank You message on
completion
• Custom URL 24
Analyze – Measure Quantitative Feedback Data
BENCHMARKING
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Analyze – NPS, CSAT, CES with Trends
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Dashboards for Decisions
17%
Cheap Expensive 83% think its
8% appealing
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Customizable Chart & Tabular Reports for each Question
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Measure Qualitative Feedback
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WovVXM – Offline Mobility Support
1 2 3 4 5 6
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Anytime, Anywhere, without Internet
10X results with data from WovVIA & WovVXM Combined
EDIT SURVEYS IN
MINUTES – NO CODE C O R R E L AT E I N T E R N A L A U D I T
I N T E R FAC E D ATA W I T H S TA K E H O L D E R
EXPERIENCE
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Inspections & Audits
• Missing Collaboration
• No offline availability
Organizations moving to Go Green Moving to consolidation instead Changing questions dynamically and
policy of different systems being used adoption to changing policies
for different uses cases
Increased mobile access and Images and videos to understand Tracking of non-compliance
internet penetration issues accurately and accountability
and in depth
Analytics to understand recurring Real time dashboard and analytics Immediate reporting to all the
issues, non-compliances and stakeholders
reporting
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WovVIA is WoW – Unique amongst many!
Create Audits, inspection, Schedule, plan and assign Track the User and Role profiles Manage roles hierarchy Record facts and Open APIs and
forms – define types of to individuals progress management through and reporting findings Integrations
answers like free text, authentication
radio buttons and check
box etc.
Do analytics through Evaluate relative Identify non-compliance Track the actions and Do-it-yourself and Artificial Intelligence &
WovVBI and take actions performance - period and and log the tickets closure of non- Consolidated dashboards Chatbot - Chikka
accordingly location wise compliance
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Hundreds of Predefined Templates
Why do you need WovVIA ?
Comprehensive
Reports Drive Corrective Actions
Access to smart and user friendly Create automated tasks assigned to respective team
dashboard offers detailed report on real- member based on audit findings. Track the closure of
time data the findings using the system
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Hundreds of Predefined Templates
WovVIA – Illustrative Use cases
Audits
Site Inspections Mechanical Audit Electrical Audit Plumbing Audit
Security Audit ISO Green Building Facility Management & Fire Safety
Audit
Employees - Internal
L&D Training impartment
On-boarding Experience Employee engagement Happiness Index Exit interviews
and effectiveness
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Integrates with Enterpise Systems
WovVIA - Audit and Survey Creation
https://publishsb.wovvipos.com?surveyKey=ib5Jq8xpZC45obnZ
llXo4vpRSxc 39
WovVIA - Question Types
25 + types of Questions with options to customize surveys with Logos & Themes
• Text Inputs
• Radio buttons
• Checkbox
• Ratings
• Images
• List of values
• Signature
• Number questions
• Attachment and Files
Sample
• Audit Checklist
Sortable List
• Comments and Text Editor
https://publishsb.wovvipos.com?
surveyKey=crS8QobbbUQjAX1NyoTGKkiROwQ
• Multiple Texts 40
Real time Audit Validations
1. Capture Photos
Sample2.Audit Checklist
Attach Photos
3. Attach Documentary Evidences
https://publishsb.wovvipos.com?
surveyKey=crS8QobbbUQjAX1NyoTGKkiROwQ
4. Capture Signature 41
Capture – Through Multiple Channels
captured
• Password protect feedback link
ENTERPRISE APPLICATIONS
04 • Custom redirection on submission
Sample Audit Checklist Integrate with salesforce or any other enterprise application
• Custom Thank You message on
https://publishsb.wovvipos.com? completion
surveyKey=crS8QobbbUQjAX1NyoTGKkiROwQ • Custom URL 42
WovVIA – Actionable Data based on Audits
SCHEDULE
MEASURE AND TRACK SLA
COMPARE
LOCATIONS
ASSIGN
Sample Audit Checklist
https://publishsb.wovvipos.com?
surveyKey=crS8QobbbUQjAX1NyoTGKkiROwQ 43
Assign and Schedule Audits
https://publishsb.wovvipos.com?
surveyKey=crS8QobbbUQjAX1NyoTGKkiROwQ Individual Calendar View & Reminders
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WovVIA – Compare responses across Sites
https://publishsb.wovvipos.com?
surveyKey=crS8QobbbUQjAX1NyoTGKkiROwQ 45
Measure and Track SLA
1. Ticket Management
System
3. Log Deviations
4 Drill-down
5 Trend Analytics
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12 Pivot Reports
WovVIA – Reporting and Dashboard
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WovVIA – Offline Mobility Support
1 2 3 4 5 6
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Conduct Audits Anytime, Anywhere, without Internet
10X results with data from WovVIA & WovVXM Combined
EDIT SURVEYS IN
MINUTES – NO CODE C O R R E L AT E I N T E R N A L A U D I T
I N T E R FAC E D ATA W I T H S TA K E H O L D E R
EXPERIENCE
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Actionable Insights
DIY Reporting with actionable insights
Create Custom Reports through graphs and charts
WovVBI Key Features
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DIY Analytics: Create Reports, Trends, Charts etc. on your own
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Create any report using designer mode. Customize chart types and Views
Integration with 3rd Party Enterprise Systems
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Create any report using designer mode. Customize chart types and Views
Tabular Reports –Slice and Dice
Location Site
Location 1 Site A
Location 2 Site B
Location 3 Site C
Location 4 Site D
Location 5 Site E
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Slice and Dice Data , Customize report views, create pivots & Export Data
Footfall Analysis across Outlets
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Sales Performance – Compare Projected v/s Actual
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Custom KPI Reports
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Measure SSSG at Brand, KAM, Location, Category, and Subcategory level
Chikka - your business assistant
1 2 3 4 5 6
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Chikka – Your Business Assistant
Workflow Automation
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The many WovV Flows you can create
HR
Tech team
Social Media PR activities planning +
Collateral Creation Launch Campaigns Collaboration for
campaigns + Approvals approvals
change requests
Marketing
Create Projects and Task level activity Monitor & Track Manage actual time
Manage production
manage requirement / planning + team delivery status + through timesheet
release cycles
Features collaboration Project plans tracking
Technology
Manage Lead
Record Leads Sales target v/s Sales support tickets
communication and Track after sales SLA
Generated Achievement and resolution flow
lifecycles
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Sales
WovVFlow – One view for all Information
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WovVFlow – Create Dynamic Flows in minutes
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WovVFlow – View tasks
Calendar View
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WovVFlow – Time Tracking
View Timesheets for Employees
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Summary View : Consolidated Employee & Time Information
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WovVFlow – View User wise Activity History
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Collaborate – Get Notified on all activity
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WovVFlow – Manage Anywhere – Go Mobile
1 2 3 4 5 6
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A Global Business Productivity SaaS Company
w w w.W o v V Te c h . c o m