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  • IT Team: Sachin Joshi Sr. IT Executive Rahat Islam IT Executive

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    Paramjeet Kalra
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    The IT team at the organization includes Sachin Joshi as the Sr. IT Executive and Rahat Islam as the IT Executive. Their roles and responsibilities include providing IT support to students and staff, managing the distribution and inventory of devices like tablets, laptops and desktops, general maintenance of IT infrastructure and systems, and providing support for the new Sahyog project. Some of the key areas of responsibility are ensuring 100% device access for students, responding promptly to any IT issues, conducting facility audits, and implementing standard operating procedures. However, challenges include a lack of backup internet connectivity, barriers in the network infrastructure, difficulty managing inventory without software, and supporting over 1000 users with only two administrators.

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    The IT team at the organization includes Sachin Joshi as the Sr. IT Executive and Rahat Islam as the IT Executive. Their roles and responsibilities include providing IT support to students and staff, managing the distribution and inventory of devices like tablets, laptops and desktops, general maintenance of IT infrastructure and systems, and providing support for the new Sahyog project. Some of the key areas of responsibility are ensuring 100% device access for students, responding promptly to any IT issues, conducting facility audits, and implementing standard operating procedures. However, challenges include a lack of backup internet connectivity, barriers in the network infrastructure, difficulty managing inventory without software, and supporting over 1000 users with only two administrators.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    12 views4 pages

    IT Team: Sachin Joshi Sr. IT Executive Rahat Islam IT Executive

    Uploaded by

    Paramjeet Kalra
    The IT team at the organization includes Sachin Joshi as the Sr. IT Executive and Rahat Islam as the IT Executive. Their roles and responsibilities include providing IT support to students and staff, managing the distribution and inventory of devices like tablets, laptops and desktops, general maintenance of IT infrastructure and systems, and providing support for the new Sahyog project. Some of the key areas of responsibility are ensuring 100% device access for students, responding promptly to any IT issues, conducting facility audits, and implementing standard operating procedures. However, challenges include a lack of backup internet connectivity, barriers in the network infrastructure, difficulty managing inventory without software, and supporting over 1000 users with only two administrators.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 4

    IT  

    Team

    Sachin Joshi
    Sr. IT Executive

    Rahat Islam
    IT Executive
     
    Role & Responsibility.

    AMC & SUPPLY CHAIN –IT


    IT SUPPORT
     IT Infrastructure (LAN/WAN)
     IT Support to Changemakers
     General Maintenance of systems (Laptop, Desktops &
     IT Support to students. Printer)
     Device (Tab, Laptop & Desktop) Distribution.
    Response Time & Cost Reduction
     Cost improvement by Reduction in Break down
    ASSET INVENTORY
    instances-
     Tab Inventory  Zero Break down Efficiency improvement -Continuous
    Will log all the call logs for all the IT related &
     Laptop & Desktop Inventory
    preventive action will be taken on basis analysis. Will
     Parts Inventory generate report for the same to improve efficiency.
    SAHYOG PROJECT
     Asset reconciliation
     We have just started a new project Sahyog, we also give
    IT support to that project.
    GENERAL MAINTAINENCE  Ensure timely support and prompt response so as to
    ensure zero IT failures. Will support the concerned
     IT Infrastructure (LAN/WAN) school team in safeguarding all the necessary data and
     General Maintenance of systems (Laptop, documents by regularly updating the data keep the
    backup for a smooth drive.
    Desktops & Printer)
    Key Responsible Area
    IT: Device enabled student count – 100% IT: Sahyog Project Support.
     Ensure timely support and prompt response so as  Ensure timely support and prompt response so as
    to ensure zero IT failures. Maintaining the call log to ensure zero IT failures. Will support the
    for the IT equipment breakdown. concerned school team in safeguarding all the
    IT: Monthly unannounced facility audit NCs necessary data and documents by regularly
    updating the data keep the backup for a smooth
     Will keep the data of the IT devices of donations drive.
    & purchases.
    IT devises issuance. IT- Device SOP implementation
    IT Asset Inventory.  Inputs have been shared. General procedure and
    IT- Uptime of Internet enabling e-learning - 100% policy have been refined and documented.

     Ensure timely support and prompt response so as IT: Scrap Sale SOP
    to ensure zero IT failures. Maintaining the call log Ensure to check all the materials. Ensure to check the
    for the IT equipment breakdown. accessories. The record shall be maintained for all
    IT: Material movement SOP equipment sent off-premises.

     Will keep the data of the IT Materials as location-


    wise installation
    IT- General Maintenance/Preventive Maintenance School reboot for re- opening.
     Checking IT Infrastructure (LAN/WAN/Wi-Fi)  Cable tying is going on in the classroom.
    All the systems have been checked for the same.
    Challenges

     We have no internet leased line


     No backup of internet line
     There are many barriers in the network, which do not have proper connectivity with the devices.
     Having trouble managing inventory without software like (Devices, Systems, Accessories & etc)
     Things are not in define process.
     900 students and 100 changemakers (1000) managing users by Only 2 administrators.

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