INTEGRATED

SIMULATION
PROJECT PRESENTED BY:

Wisma FGV Jln Raja Laut, Chow

Kit, 50350 Kuala Lumpur,
Federal Territory of Kuala
Lumpur
 Current Issues and
Recommendation on
maintenance and
TABLE OF Operation
Current Issues and
Management
CONTENTS Recommendation on
Information
Technology, Quality
and Risk Current Issues and
Management Recommendation on
Financial
Maintenance
Management

01 02 03
 Current Issues and
Recommendation
TABLE OF Building Condition
Assessments
CONTENTS

Conclusion

04 05
 CURRENT ISSUES AND
RECOMMENDATION ON
MAINTENANCE AND
OPERATION MANAGEMENT

1. Short of Manpower/Technician
2. Water Pump not Work Properly
3. Retrofitting
4. Don’t Have Proper Data for Maintenance
Schedule
 ISSUES
01.

Figure 2.3.1

Short of manpower or technician

 There is 2 department, a technical team and a carpark management.

 In a group of technical team consists 7 persons which are 1 building manager, 1 HT Charge man, 1 building
supervisor, 3 technician and 1 handyman
 For carpark management, there is only 2 persons as a carpark assistant who are in charge for carpark
management
 Technical team faced an issue not enough manpower
 RECOMMENDATION

Need More Manpower or Technician

 Need 5 to 8 more people, either manpower or technicians, to manage the organization

 Find young labour because they can handle the heavy operation work such as the building
technician or mechanical operation work.
 SWOT ANALYSIS

Strength Weakness

• can handle the heavy operation work such  Inexperienced employees to handle the
as the building technician or mechanical operation and maintenance at Wisma
operation work. FGV

Opportunity Threat

 Can provide job opportunities and  Operating costs increase

experience to young people/fresh
graduates.
02.
ISSUES

 Water Pump Not Work Properly  Retrofitting

 Water pump unable to supply water to the some of upper level  Wisma FGV faced insufficient fluorescent lamp in their
and caused inconvenience to the user in building building

 Several issues can appear due to the water pump failure such  Every fluorescent lamp should have two working bulb per set
as cavitation, fluid stagnation , leakage and pump damage.
 Based on site visit, some of the lamp has missing lamp and
some of the fluorescent not even light up.

 This problem can cause the decrease of staff motivation to do

their work and lack of lighting to the occupanty

03.
04.
ISSUES

 Don’t Have Proper Data for Maintenance Schedule

 Wisma FGV don’t have a proper data in their maintenance schedule for their building

 Even though Wisma FGV has the maintenance schedule, but the maintenance department not regularly
update the schedule

 This will cause misunderstanding and miscommunication between technician in the department itself to
do the maintenance work for every system or services in the building.
 RECOMMENDATION

 Apply Computerize Maintenance Management System (CMMS)

 Suggested to apply technology to Wisma FVG such as Computerize Maintenance Management System
(CMMS) to help maintenance department to overcome issues related to system or services.

 Maintenance Connection Software that founded by Accruent Maintenance Software would be suitable
for maintenance department of Wisma FGV to use

 Offers whole gamut of assets and maintenance management features to Wisma FGV and helps them to
manage the lifecycle of assets
 SWOT ANALYSIS

Strength Weakness

 Extend the assets lifespan by  Technical team need to be train before

monitoring the condition of assets operating the system
 Able to manage the maintenance  High cost for installation the system
process

Opportunity Threat

 Improve the productivity of technician  Virus attack to the software

team by providing the work order  Sudden breakdown of software during
 Able to predict the system or services operating
that need to repair or replace
 CURRENT ISSUES AND
RECOMMENDATION ON
INFORMATION
TECHNOLOGY, QUALITY &
RISK MANAGEMENT

1. Building Automation System (BAS)

2. Assembly Point
3. Legal Issue for Disabled (PWD)
01. No building automation system (BAS) applied in the
building

Discontinued the
building automation
01
system (BAS) for
maintenance activity
for some issues. The top of organization had to
02
delay the request for
upgrading a new technology
of the building, because
focusing in major replacement
and breakdown
 SWOT
S W
Act as a major Building automation
investment and the systems offer enhanced
system receive control of a building’s
regular attention various systems,
and care including heating and
cooling (HVAC),
electrical, security and so
on.
O T
A qualified The operators are
service technician required to run the
has a set of eyes equipment in manual
on the system mode when
regularly. communication failure in
BAS until the controller
comes back online or is
replaced.
 RECOMMENDATIONS

Organizations need to
have properly functioning
FGV building should upgraded systems and equipment

of BAS
Starting by talking with
building existing system
The owner can assess Assisting the owner supplier to find out what
the vendor proposals and in generating an RFP options they offer
determine which offers that clearly outlines
the greatest overall the upgrading
solution. requirements, Required a retrofitting
process of an old building
 Building Automation
System (BAS)

The functions in Building Automation System

02. Not provide the assembly point

The assembly point at the Padang Sekolah

Kebangsaan Perempuan Jalan Batu, located
01 around 270m from the building.

But for the pregnant woman or

02
kindergarten they just need to
assemble at the ground floor
of the building near the
motorcycle parking.
02. Uniform Building By-Laws 1984 (UBBL)

Section 178: Exits for institutional and other places of assembly in

buildings classified as institutional or places of assembly, exits to
streets or large open space, together with staircases, corridors and
01 passages leading to such exits shall be located, separated or
protected as to avoid any undue danger to the occupants of the
place of assembly from fire originating in the other occupancy or
smoke therefrom.

Section 182: Rate of discharge. The rate of travel

per floor of persons shall be sixty persons per
minute through doors or along level passage ways
and forty-five persons per minute down stairs.
02
 SWOT

S W O T
Require the No possibility smoke,
crossing of a road fire, or debris that
Assembly point or movement will injure the person If fitting is being done
should not be very through trafficked during the evacuation on a hot or icy day it
near to the process areas. of the premises or may be appropriate to
equipment and very whilst at the assembly have an alternative fire
far off for a person point. assembly point due to
to go to the the potential for injuries
assembly point. or health complications.

FGV building need to have TWO (2) assembly
point
The path to the assembly point
must meet a number of
conditions like unobstructed at
all times, adequately marked,
and well lit
RECOMMENDATIONS
If a workplace is
particularly LARGE, more
than one major assembly
point is required
General fire
precautions that Due to the scale or complexity of the
needs to be taken in premises, prevailing weather conditions,
each specific area or hazardous materials location, occupants
department of the requiring to leave from opposite sides of
building. a building, or people needing to exit
from opposite sides of a structure
 Sekolah Kebangsaan Jalan Batu (P)

270m
The distance of FGV building to Sekolah Kebangsaan
Jalan Batu (P)

The view of the

Padang Sekolah
Kebangsaan Jalan
Batu (P)
 Parking Raja Laut

300m The distance of FGV building to Parking Raja Laut

The picture of
surrounding at
Parking Raja Laut
03. LEGAL ISSUES FOR DISABLED (BUILDING RELATED TO THE ACT
01
 Building Entrance for Disable (PWD)/Ramp
 There are no disabled facilities (PWD) ramps at the main
entrance to the building.
 Make difficult for the disabled (PWD) to enter Wisma FGV.
 Non-compliant with MS1184: 2014. (Clause 6.1, page 23)
 Toilet for Disabled (PWD)
 Does not have toilets for the disabled (PWD
 Did not meet the criteria for planning the needs of the disabled
facilities (PWD) set out in the Malaysian Standard MS
1184:2014.
02
 RECOMMENDATION

Ramp Malaysian Standard Toiled for Disabled

Install the building entrance for
the disabled (PWD)/Ramp at the The requirements were based on Provide a toilet for the disabled
main entrance of Wisma FGV the Malaysian Standard MS: (PWD) on each floor of the
1184:2014 building.
 REQUIREMENTS FOR DISABLED BASED ON MALAYSIAN STANDARD MS 1184:2014

 Building Entrance for Disable (PWD)/Ramp  Toilet for Disabled (PWD)

 Ramps must be provided for any changes in the height of the route surface. Stairs  Toilet size should not be smaller than 1600 mm X 2000 mm. It must have enough space for
should be provided adjacent to the ramp if the difference exceeds 300mm wheelchair to maneuver inside.

 The slope of the ramp is not more than 1:12 ratio  Toilet sign must be clearly visible. Only internationally adopted symbol should be used

 The net width of the ramp shall be provided of not less than 1200mm. for ramps  The doors should be either of the sliding or outward-opening type.
having handrails the minimum distance between handrails is 1000m
 Floor should not be slippery.
 End landing and intermediate landing distances shall be provided not less than
1500mm. For existing buildings, the length of the ramp without obstructions shall
 There must be knee space clearance under the basins.
be provided not less than 1200mm

 Mirrors must be big enough so that it is usable by people who sit on wheelchair
 Handrails shall be provided on each ramp route exceeding 800mm in length

 Door locks and taps should not be of the types that require pinching, tight grasping and fine
 Drainage gratings on ramp routes should be flush in with the surface
finger control.

 The ramp surface must be stable and not slippery whether in dry or wet
 Doors should be of the type that can be opened from outside in case of emergency.

 Layout and fixtures must be standardized so that people with visual impairment can find the
paper, sink and place to flush the toilet.
 SWOT ANALYSIS

STRENGTH OPPORTUNITY WEAKNESS THREAT

Complies with the
specifications set out in
Malaysian Standard MS:
1184: 2014 for facilities for
the disabled (PWD)
Provide comfort to people Affect the landscape on the Many space/building
with disabilities (PWD) building due to the addition elements/structure need to
while on/entering Wisma of structures that did not be repaired/altered and
FGV exist in the original design require high costs
CURRENT ISSUES AND
RECOMMENDATION ON FINANCIAL
MAINTENANCE MANAGEMENT
01. FINANCIAL
ISSUES RECOMMENDATION
 BUDGET MANANGEMENT  REALLOCATE BUDGET

 Wisma FGV in term of managing the budget that has
been provided by the company
 The budget for maintain air conditioning system for that
year is RM 126,388.00
 Suggest that financial department of Wisma FGV to allocate
extra budgeting for air conditioning system in the building in
term of maintaining and repairing the air conditioning

 on the data from the financial budget, it shows that for

item air conditioning maintenance, Wisma FGV use RM
129,042.00 to maintain their air conditioning system.
 SWOT ANALYSIS ON FINANCIAL
STRENGTH WEAKNESS
 The budget that given was enough to The allocate of budget for monthly
do a maintenance work for the budget is same with other month
building so that the building can full also the budget is also same for
fill its required function every difference equipment spare
part.
OPPORTUNITY THREAT
 The budget can be reduced and In future the company might not
maximize the profit for the able to buy spare part equipment
maintenance department if the because they not count for
recalculate the budget for every fluctuation rate and they also
component that use at the building. might be running out of budget if
Also, the electricity bill also can be there allocate the same budget
reduced if there add more solar panel even at deference component.
at roof.
 PROPOSED MAINTENANCE BUDGET
Item Description 2021 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan

CONTRACT AND SERVICES Forecast year Forecast year Forecast year

Total  
A   2023 2024 2025
CONTRACTOR/SERVICE
SCOPE OF WORK
PROVIDER
Air conditioning Wira Air Technical RM RM RM RM
1 RM 2,147.22 RM 2,147.22 RM 2,147.22 RM 2,147.22 RM 2,147.22 RM 2,147.22 RM 2,147.22 RM 2,147.22 RM 2,147.22 RM 2,147.22 RM 2,147.22 RM 2,147.22 10%
Services Services Sdn Bhd 77,300.00 85,030.00 93,533.00 102,886.30
RM RM RM RM
2 Auto Sliding Door Tormax Far East Sdn Bhd RM 141.33 RM 141.33 RM 141.33 RM 141.33 RM 141.33 RM 141.33 RM 141.33 RM 141.33 RM 141.33 RM 141.33 RM 141.33 RM 141.33 10%
5,088.00 5,596.80 6,156.48 6,772.13
RM RM RM RM
3 Cleaning Works Orbitech Solutions RM 23,581.31 RM 23,581.31 RM 23,581.31 RM 23,581.31 RM 23,581.31 RM 23,581.31 RM 23,581.31 RM 23,581.31 RM 23,581.31 RM 23,581.31 RM 23,581.31 RM 23,581.31 10%
848,927.29 933,820.02 1,027,202.02 1,129,922.22
Cooling Water Hydroventure Supply RM RM RM RM
5 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 10%
Treatment Sdn Bhd 21,600.00 23,760.00 26,136.00 28,749.60
Fire Alarm System/ Fire Kumpulan Protection RM RM RM RM
6 RM 493.33 RM 493.33 RM 493.33 RM 493.33 RM 493.33 RM 493.33 RM 493.33 RM 493.33 RM 493.33 RM 493.33 RM 493.33 RM 493.33 10%
Protection Sdn Bhd 17,760.00 19,536.00 21,489.60 23,638.56
RM RM RM RM
7 Landscaping Rebana Group Sdn Bhd RM 1,731.33 RM 1,731.33 RM 1,731.33 RM 1,731.33 RM 1,731.33 RM 1,731.33 RM 1,731.33 RM 1,731.33 RM 1,731.33 RM 1,731.33 RM 1,731.33 RM 1,731.33 10%
62,328.00 68,560.80 75,416.88 82,958.57
Antah Schindler Sdn RM RM RM RM
8 Lift Services RM 8,917.33 RM 8,917.33 RM 8,917.33 RM 8,917.33 RM 8,917.33 RM 8,917.33 RM 8,917.33 RM 8,917.33 RM 8,917.33 RM 8,917.33 RM 8,917.33 RM 8,917.33 10%
Bhd 321,024.00 353,126.40 388,439.04 427,282.94
Alliance Pest Control RM RM RM RM
9 Pest Control RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 RM 600.00 10%
Sdn Bhd 21,600.00 23,760.00 26,136.00 28,749.60
Hygiene Partners Sdn RM RM RM RM
10 Sanitary Bin RM 687.63 RM 687.63 RM 687.63 RM 687.63 RM 687.63 RM 687.63 RM 687.63 RM 687.63 RM 687.63 RM 687.63 RM 687.63 RM 687.63 10%
Bhd 24,754.80 27,230.28 29,953.31 32,948.64
Maxguard Security & RM RM RM RM
11 Security Services RM 33,694.81 RM 33,694.81 RM 33,694.81 RM 33,694.81 RM 33,694.81 RM 33,694.81 RM 33,694.81 RM 33,694.81 RM 33,694.81 RM 33,694.81 RM 33,694.81 RM 33,694.81 10%
Services Sdn Bhd 1,213,013.12 1,334,314.43 1,467,745.88 1,614,520.46
RM RM RM RM
12 Genie Aerial Platform Equipinc AWP Sdn Bhd RM 132.22 RM 132.22 RM 132.22 RM 132.22 RM 132.22 RM 132.22 RM 132.22 RM 132.22 RM 132.22 RM 132.22 RM 132.22 RM 132.22 10%
4,760.00 5,236.00 5,759.60 6,335.56
Registered Efficency INTCO Management RM RM RM RM
13 RM 386.67 RM 386.67 RM 386.67 RM 386.67 RM 386.67 RM 386.67 RM 386.67 RM 386.67 RM 386.67 RM 386.67 RM 386.67 RM 386.67 10%
Energy Manager Services 13,920.00 15,312.00 16,843.20 18,527.52
Smartcard Parking Metro Parking (M) Sdn RM RM RM RM
14 RM 406.33 RM 406.33 RM 406.33 RM 406.33 RM 406.33 RM 406.33 RM 406.33 RM 406.33 RM 406.33 RM 406.33 RM 406.33 RM 406.33 10%
System Bhd 14,628.00 16,090.80 17,699.88 19,469.87
RM RM RM RM
15 Generator Sets Tractors Power Systems RM 1,637.50 RM 1,637.50 RM 1,637.50 RM 1,637.50 RM 1,637.50 RM 1,637.50 RM 1,637.50 RM 1,637.50 RM 1,637.50 RM 1,637.50 RM 1,637.50 RM 1,637.50 10%
58,950.00 64,845.00 71,329.50 78,462.45
RM RM RM RM
SUBTOTAL   RM 75,157.03 RM 75,157.01 RM 75,157.01 RM 75,157.01 RM 75,157.01 RM 75,157.01 RM 75,157.01 RM 75,157.01 RM 75,157.01 RM 75,157.01 RM 75,157.01 RM 75,157.01  
2,705,653.21 2,976,218.53 3,273,840.38 3,601,224.42
                                         
OPERATION AND MAINTENANCE
B                                    
SERVICES REQUIREMENT
RM RM RM RM
1 Air Conditioning Services   RM 8,560.30 RM 8,560.30 RM 8,560.30 RM 8,560.30 RM 8,560.30 RM 8,560.30 RM 8,560.30 RM 8,560.30 RM 8,560.30 RM 8,560.30 RM 8,560.30 RM 8,560.30 10%
102,723.60 112,995.96 124,295.56 136,725.11
RM RM RM RM
2 Mechanical Services   RM 14,053.89 RM 14,053.89 RM 14,053.89 RM 14,053.89 RM 14,053.89 RM 14,053.89 RM 14,053.89 RM 14,053.89 RM 14,053.89 RM 14,053.89 RM 14,053.89 RM 14,053.89 10%
168,646.68 185,511.35 204,062.48 224,468.73
RM RM RM RM
3 Electrical Services   RM 2,230.68 RM 2,230.68 RM 2,230.68 RM 2,230.68 RM 2,230.68 RM 2,230.68 RM 2,230.68 RM 2,230.68 RM 2,230.68 RM 2,230.68 RM 2,230.68 RM 2,230.68 10%
26,768.16 29,444.98 32,389.47 35,628.42
RM RM RM RM
4 Landscape Services   RM 22,600.00 RM 22,600.00 RM 22,600.00 RM 22,600.00 RM 22,600.00 RM 22,600.00 RM 22,600.00 RM 22,600.00 RM 22,600.00 RM 22,600.00 RM 22,600.00 RM 22,600.00 10%
271,200.00 298,320.00 328,152.00 360,967.20

Computerized Maintenance Management RM 5,300.00 RM 5,300.00 RM 5,300.00 RM 5,300.00 RM 5,300.00 RM 5,300.00 RM 5,300.00 RM 5,300.00 RM 5,300.00 RM 5,300.00 RM 5,300.00 RM 5,300.00 RM RM RM RM
5   10%
System & Building Automation System 63,600.00 69,960.00 76,956.00 84,651.60

RM RM RM RM
6 Utilities   RM146,318.42 RM146,318.42 RM146,318.42 RM146,318.42 RM146,318.42 RM146,318.42 RM146,318.42 RM146,318.42 RM146,318.42 RM146,318.42 RM146,318.42 RM146,318.42 10%
1,755,821.04 1,931,403.14 2,124,543.46 2,336,997.80
RM RM RM RM
7 Building Maintenance & Repair   RM 6,681.67 RM 6,681.67 RM 6,681.67 RM 6,681.67 RM 6,681.67 RM 6,681.67 RM 6,681.67 RM 6,681.67 RM 6,681.67 RM 6,681.67 RM 6,681.67 RM 6,681.67 10%
80,180.04 88,198.04 97,017.85 106,719.63
RM RM RM RM
8 Fire Safety System   RM 1,676.11 RM 1,676.11 RM 1,676.11 RM 1,676.11 RM 1,676.11 RM 1,676.11 RM 1,676.11 RM 1,676.11 RM 1,676.11 RM 1,676.11 RM 1,676.11 RM 1,676.11 10%
20,113.32 22,124.65 24,337.12 26,770.83
RM RM RM RM RM RM RM RM RM RM RM RM RM RM RM RM
SUBTOTAL    
207,421.07 207,421.07 207,421.07 207,421.07 207,421.07 207,421.07 207,421.07 207,421.07 207,421.07 207,421.07 207,421.07 207,421.07 2,489,052.84 2,737,958.12 3,011,753.94 3,312,929.33
RM RM RM RM
TOTAL  
5,194,706.05 5,714,176.66 6,285,594.32 6,914,153.75
CURRENT ISSUES AND
RECOMMENDATION ON
BUILDING CONDITION
ASSESSMENT
01. EXTERNAL CURTAIN WALL
ISSUES RECOMMENDATION
 External wall very dirty (glaze curtain wall)  Provide Gondola Cleaning System

 Wisma FGV has provided the gondola which located at the  Reapply or reuse the external cleaning system for their building
roof top
 Previously Wisma FGV stopped the usage of the gondola system due
 The cleanliness work for external wall will be doing for every 5 to the maintenance and cost of operation
years
 Help to prevent or detect any defect or failure that happen at the
external wall of the building.
 The cleanliness of the wall is unsatisfactory and appropriate
action needs to be taken
 Range price RM 9000
 Unfortunately, Wisma FGV shut down the gondola because of
broken and not enough budgets for doing maintained
 SWOT ANALYSIS

STRENGTH OPPORTUNITY WEAKNESS THREAT

 Easy to conduct the  Increase the aesthetic  Use extra cost for  Produce hazard and
system for cleaning value of building maintaining and risk situation during
process operating operation
 Improve skills for
 Make the cleaning technical team to  Unable to operate  Possibility to
process become easy operate the system during bad weather breakdown during
operation is high
02. BUILDING DEFECTS
ISSUES
 Several major defects has been detected and all of the defect
did not do the repairing work for a long time
 Type of defects that have been found in the building are water
stagnant at the basement floor, dampness at the basement floor,
holes at the ceiling, flaking of paints at the wall finishes and
missing ceiling.
 All of these defects can become worst and will increase the
quantity of defects at the building in future
RECOMMENDATION
 Treat the Building Defects
 UFM FACILITIES MANAGEMENT SDN BHD should treat
the defects in the building
 Some defects need to be priorities as it may affected other
components and worse enough to ruin other services in the
building
 UFM FACILITIES MANAGEMENT SDN BHD may apply
additional money from Wisma FGV to repair, replace and
maintain the services in the building
 SWOT ANALYSIS

STRENGTH OPPORTUNITY WEAKNESS THREAT

 Extend the lifespan of  Increase the  Spend extra money for  Defect repetition
the building performance of the inspection and maybe occur in future
building repairing work
 Prevent the defect  Untreated defect due
become worst  Increase the safety of  Misidentify the cause to false remedial
the occupant of defect works
EXAMPLE
Item Description Unit Quantity Unit Price Total (RM)
(RM)
Missing gypsum board ceiling
(Refer Defect No.5)
1. Place the new ceiling at the
missing area.
a) Labour cost
1 skilled labour
(1 hr x RM100.00/8hrs) No. 1 12.50
b) Material cost
Gypsum ceiling
(RM20.00/(1pcs x 1) mm 1 20.00 32.50
Wastage 5% 1.02 33.52
2. 15% Profit & overhead 5.03
TOTAL RM 38.55
 BUILDING CONDITION ASSESSMENT
Overall Building Rating Analysis of Building Defects
      Baris
No Element Defect Description Condition Priority Matrix No of Defect by Type
Assessment Assessment Analysis Defect

20% 20%

1. Water Pipe Stagnant water are due to 3 3 9 1

leakage from the water
pipe
20% 20%

2. Floor Dampness and stagnant 3 3 9 2

water are due to the rain 20%

Stagnant Water Dampness Holes Flaking Missing

3. Ceiling Holes on the ceiling panel 3 3 9 3

and water stain

4. Wall Flaking of paints 3 3 9 4

5. Ceiling Missing gypsum board 5 3 15 5

ceiling

TOTAL MARKS 51

TOTAL DEFECTS 5

TOTAL SCORE 10.2

OVERALL BUILDING RATING Fair
 CONCLUSION
 Immediate action need to be taken by Wisma FGV to overcome all the issues that we found in their
building

 Recommendation that we provide can be use for Wisma FGV to overcome the issues that we mentioned
before.

 Maintenance department should be more organized, better planning and monitor to keep and extend the
lifespan of the building and their systems.

 Some of the issues can easily counter or overcome but some need to take further investigation or
inspection to identify the cause and ways to overcome the issues found .