› This section of the plan deals with the day-to-day operations of

the company.

› An overview of the manufacturing plan (or service delivery

plan) should be followed by a description of the network of
suppliers, business partners, and service providers that will be
necessary to build the product or produce the service the firm
will

› Any risks or regulations pertaining to the operations of the firm

should be disclosed, such as non-routine regulations regarding
waste disposal and worker safety.
- Mohd
- Mohamad
- Muhammad
- Mohamed
- Nor
- Noor
- Nor..
- Nur
- Nurul
1. Operational /innovation Process
› The key steps in the operational process towards producing the
products or services of the company.

2. Process Flow Chart

› The operational process of the company is depicted in the form
of a flow chart.

3. Production Schedule/Capacity Planning

› Operational outputs

4. Material Requirements
› Raw materials (price, quantity, name of suppliers)
3
5. Manpower Planning
› All the employees under the operation section of the
business are listed according to the relevant position.

6. Schedule of Task and Responsibilities

› Lists the main tasks and responsibilities of each position.

7. Remuneration Plan
› EPF and SOCSO.

8. Machines and Equipment

› All machines and equipment must be listed together with
the estimated price, number of units and suppliers’ name.
9. Operational Layout Plan
› Draw the floor plan of the operational space.

10. Location of operations

› Site of business operations (building)

11. Operational Overheads

› Consist of water, electricity, telephone and gas facilities.

12. Operational Budgets

› Capital expenditures/fixed asset expenses
› Working capital/monthly expenses
› Other expenses