Q1.

Position Held (n=198)

53; 27%

140; 73%

Owner Manager Others

 Q2. Gender (n=198)

(Women-owned SMEs: 37)

63; 32%

135; 68%

Male Female
Q4. Online Selling Experience (n=198)
9; 5%

189; 95%
Yes No
 Q5. Online Marketplaces (n=198)
Ensogo 5
Groupon (Fave) 7
Gemfive 14
Others (AkuLaku, Amazon, Ebay etc.) 16
Qoo10 35
Own website without payment gateway 41
Mudah 67
Own website with payment gateway 81
Carousel, Duriana, Shopee, ImSold 95
Facebook 106
Lazada 118
11Street 133
Lelong 183
 Q6. Target Region (n=198)
200 184
170
160
120
80
43
40 30
0
West East Southeast International
Malaysia Malaysia Asia
 Q7. Online Selling Experience (n=198)

13; 7%
Beginner: Experience≤1 40;
year 20%
Intermediate: 1
year<Experience≤3 years
Advanced: 3
years<Experience≤5 years 77; 39%
Expert: Experience>5 years
68;
34%
Q8. Valid SSM (n=198)
11; 6%

187; 94%

Yes No
Q9. Own a Physical Store (n=198)

116; 82; 41%

59%

Yes No
 Q10. Core Product (n=198)
Others 48
Office and Stationery 6
Outdoor and Sport 11
Baby and Kid 11
Fashion 31
Mobile Gadget and Computer 43
Home and Living 48
0 10 20 30 40 50 60
 Q11. Number of Listing (n=198)
Listings>2500 9; 5%
1001<Listings<2500 22; 11%
19; 10%
501<Listings<1000
28; 14%
101<Listings<500
51<Listings<100 32; 16%
21<Listings<50
25; 13%
Listings<20

63; 32%
Q12. GST Registered Seller (n=198)

62; 31%

136; 69%

Yes No
 Q13. Online Sales Income per Month
(n=198)

Sales>RM10000
RM5001<Sales<RM10000 20; 10%
RM1001<Sales<RM5000
56; 28%
RM501<Sales<RM1000 27; 14%
Sales<RM500

57; 29%
38; 19%
 Q14. Number of Worker (n=198)
1; 1%
8; 4%
Large: Workers>75
Medium: 31<Workers<75 30;
Small: 6<Workers<30 15%
Micro: Workers<5

159;
80%
Q15. Accept Dropshipper (n=198)

52; 26%

146; 74%

Yes No