VIRTUAL BANKING

Online FD Creation Process

 HDFC Bank – Business Overview
(Housing Development Finance Corporation)

• Incorporated in 1994, Headquartered in

Mumbai, Maharashtra
• Over 6,378 branches across 3,203 cities
• Revenue : US$ 45 Billion in 2022
• As of April 2021, World’s 10th largest bank
by market capitalisation
HDFC BANK – Deposits & Advances YoY Trends
 Summary of the Project
• HDFC experiences lengthy processing times while creating new fixed deposits. Easy
access is one of the many benefits of online banking which is making banking highly
convenient.

• Through our Internet Banking Solution, bank will be able to provide assistance to their
customers as per their convenience as they can perform all the banking requirements
online.

• In addition to allowing customers to compare products and obtain access to a variety of

information, opening and keeping a fixed deposit account online also makes the
application and maintenance processes simpler for the account holder.
 Challenges Faced
Students from Non-IT Communication and
background sometimes coordination challenges
faced issues with the amongst the group
terminologies used by the members
IT background folks

Reduced supervision and The detailed process of

direction due to remote FD account creation was
work location not known to us in depth
 SOLUTIONS
 IT background members in the group made sure that they clear each and every doubt of the
Non IT background people. They were paid special attention when a technical concept was
touched upon

 The project required us to have an in-depth knowledge of the FD creation process. Each
member of the group researched about the process, got in touch with friends and family
members working in the banking industry and discussed amongst ourselves

 The group made sure that a common timing was set up to work on the project. In case a
person was unable to attend, he/she made sure to stay updated about the work performed

 Although working remotely was a difficult task specially in terms of supervision and
direction, team made sure to connect with the faculty over the call in case of any doubts.
Satisfactory response was received from the faculty’s end in such cases
 01 Understanding AS-IS and To-Be Process
Best
Practices 02 Structured Analysis

During the 03 Understanding technical requirements

Project
04 Understanding the role of each team member

05 Critical Thinking

06 Team Work
How do you • Relevance of understanding the business objectives

plan to • Creating a detailed business analysis, outlining

deploy •
problems, opportunities and solutions for a business
Defining business requirements and reporting them
learning in back to stakeholders

real time ? • Identifying business issues, collecting and recording

data, analysing data, and evaluating and presenting
data solutions
Group - 6
2021127 – Aditya Dhandhania

2021138 – Anubhuti Chourasia

2021182 - Tarang Kumbhalkar

2021185 - Vishal Singh Solanki

2021240 - Stalin Paroyds