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  • HDFC Fixed Deposit Creation: Group 04

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    Anmol Shukla
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    This document summarizes a group project to create a fixed deposit process for HDFC Bank. It discusses how the current process is fully manual, with customers having to visit branches for every task. The group identified problems with the redundant manual steps. They created a new "to-be" process map using swimlane diagrams and identified use cases with interaction diagrams and test scenarios. Challenges included understanding the banking industry and finding all use cases. Lessons included requirements elicitation, understanding business needs, and prioritizing requirements. The improved process will help identify stakeholders and resolve issues quickly for real-time projects.

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    Final Presentation_Group 04

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    This document summarizes a group project to create a fixed deposit process for HDFC Bank. It discusses how the current process is fully manual, with customers having to visit branches for every task. The group identified problems with the redundant manual steps. They created a new "to-be" process map using swimlane diagrams and identified use cases with interaction diagrams and test scenarios. Challenges included understanding the banking industry and finding all use cases. Lessons included requirements elicitation, understanding business needs, and prioritizing requirements. The improved process will help identify stakeholders and resolve issues quickly for real-time projects.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    9 views8 pages

    HDFC Fixed Deposit Creation: Group 04

    Uploaded by

    Anmol Shukla
    This document summarizes a group project to create a fixed deposit process for HDFC Bank. It discusses how the current process is fully manual, with customers having to visit branches for every task. The group identified problems with the redundant manual steps. They created a new "to-be" process map using swimlane diagrams and identified use cases with interaction diagrams and test scenarios. Challenges included understanding the banking industry and finding all use cases. Lessons included requirements elicitation, understanding business needs, and prioritizing requirements. The improved process will help identify stakeholders and resolve issues quickly for real-time projects.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 8

    GROUP 04

    HDFC FIXED
    DEPOSIT
    CREATION
    Business Analysis
    Abhijit Lolla Arpit Sheth Neeraj Bhatt Kashif Syed Manish Rane
    2021003 2021012 2021028 2021085 2021158
    Project HDFC is among the top banks in India and has more than
    3700 branches across Inida and to create the Fixed

    Summary Deposit, currently in HDFC bank the process has fully


    manual process

    Manual visit by cutomer to bank for every single ban


    related work
    Problem Manual visit by cutomer to bank for every single ban
    related work

    Identified the redundant steps


    Created a to-be process using Swimlane flow

    Solution Created a use-case interaction diagram and identified multiple


    UAT scenarios
    Created a data flow diagram to help the user visualize how the
    system will operate and be implemented
    BEST PRACTICES
    OBSERVED
    Identify problems and opportunities of process
    Business Process Improvement
    improvement

    Brainstorming process Helped us to come up with new ideas & strategies

    Involved validating requirements by supporting


    Reviewing and Testing
    business users

    Researching and Designing Test Scenarios for detailed


    UAT Scenarios and Design
    Understandings
    CHALLENGES FACED
    Use Cases & UAT Understanding Banking Industry
    Understanding and finding every All 4 of us are from different background and for
    usecases in HDFC portal was one of the each one of us understanding the banking/financial
    biggest challenge & then creating UAT portal and system was a task
    for every Usecase was also difficult

    Time
    Managing time between the group
    memebrs was very difficult as we all
    have different subjetc
    COMPETENCIES REALIZED
    Critical New ways to link the existing ones or discover better alternatives
    Thinking Looking at the stakeholders’ needs from a different angle

    Visual Visualise stakeholder requirement and represent visually


    Thinking Communicate complex info and concepts to stakeholder easily

    BA Tool Process flow diagams, Visio, Lucidchart


    & Tech AS IS analysis VS To-Be state development, UAT & Scenario

    Team
    Coordinating and Collaborating
    Work

    Modes of communication
    Communication
    Using appropriate tools, smooth flow of communication
    LEARNINGS REQUIREMENTS ELICITATION

    UNDERSTANDING BUSINESS DRIVERS


    & PAIN POINTS

    USE-CASE INTERACTION DIAGRAM

    PRORITIZATION OF REQUIREMENTS

    USE-CASE DESIGN

    DATAFLOW DIAGRAM

    AS-IS & TO-BE PROCESS MAPPING


    Planning to Deploy in Real-
    Time
    The project's
    We'll be able
    For any real-
    Lessons
    We'll apply the

    process will
    to quickly
    time project,
    learned from
    lessons learned

    help us
    identify the
    we'll be able to
    the
    when working

    quickly and
    stakeholders
    pinpoint the
    assignment
    as a BA, too.
    effectively
    we need to
    business drivers
    equipped us

    resolve
    collaborate
    and pain points
    for BA

    business
    with and
    and provide a
    interviews.
    issues in real
    address their
    viable business

    time. needs. solution.


    Thank You

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