ORGANISATIONAL BEHAVIOUR: MEANING,

FOUNDATIONS, CONTRIBUTING DISCIPLINES TO

OB

Dr.R.R.Rajan Chaudhary

Apeejay Institute of Management & Engineering Technical Campus

 What Managers Do

 Managers
Individuals who achieve goals through other people

Direct activities of others to attain goals

Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others to
attain goals

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 Where Managers Work

 Organization
A consciously coordinated social unit, composed of two or more people,
that functions on a relatively continuous basis to achieve a common goal
or set of goals

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 Management Functions

 
 

Planning Organizing

Controlling Leading

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cont’d...

 Planning
A process that includes defining goals, establishing strategy, and
developing plans to coordinate activities..

 Organizing
Determining what tasks are to be done, who is to do them, how the
tasks are to be grouped, who reports to whom, and where decisions
are to be made

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 cont’d..

 Leading
A function that includes motivating employees, directing others, selecting
the most effective communication channels, and resolving conflicts

 Controlling
Monitoring activities to ensure they are being accomplished as planned
and correcting any significant deviations

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Mintzberg’s Managerial Roles

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cont’d..

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7. Mintzberg’s Managerial Roles (cont’d)-

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 8. Management Skills

 Technical Skills
The ability to apply specialized knowledge or expertise

 Human Skills
The ability to work with, understand, and motivate other people, both
individually and in groups

 Conceptual Skills
The mental ability to analyze and diagnose complex situations

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 9.Enter Organizational Behavior:

 Organizational Behavior (OB)

A field of study that investigates the impact that individuals, groups, and
structure have on behavior within organizations, for the purpose of applying such
knowledge toward improving an organization’s effectiveness

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  In order to be effective, organizations
need to develop their interpersonal or
people skills According to
Robbins( 2003), Organizational
behavior (OB) is a field of study that
investigates the impact that
individuals, groups, and structure have
on behavior within an organization,
OB then applies that knowledge to make
organizations work more effectively.

 Specifically, OB focuses on how to

improve productivity, reduce
absenteeism and turnover, and
increase employee satisfaction
OB
 According to Fred Luthans Organizational
behavior is directly concerned with the
understanding, Prediction, and control of
human behavior in Organizations.
 According to Keith Davis "organizational
behaviour is the study and application of
knowledge about how people act within
organizations.
 Organizational Behavior word has been
consisted of two different words
"Organization" and "Behavior". Organization
means a disciplined and regulatory process by
which planned objective turns into realistic. On
the other hand, Here. Behavior means human
behaviors inside a organization.
Contributing Disciplines to the OB Field

 Psychology
The science that seeks to measure, explain, and sometimes change the behavior of
humans and other animals

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 Contributing Disciplines to the OB Field (cont’d)

 Sociology
The study of people in relation to their
fellow human beings

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 Contributing Disciplines to the OB Field (cont’d)

 Social Psychology
An area within psychology that blends
concepts from psychology and
sociology and that focuses on the
influence of people on one another
 Contributing Disciplines to the OB Field (cont’d)

 Anthropology
The study of societies to learn about
human beings and their activities

Apeejay Institute of Management Technical Campus

MBA MCA BTech BBA BCA BCOM(H)
 • Organizational culture is a system
of shared assumptions, values, and
beliefs, which governs how people
Organizational behave in organizations. These
shared values have a strong
culture influence on the people in the
organization and dictate how they
dress, act, and perform their jobs.
Every organization develops and
maintains a unique culture, which
provides guidelines and
boundaries for the behavior of the
members of the organization.
 Challenges and Opportunities for OB:--

 Responding to Globalization
 Increased foreign assignments
 working with people from different cultures
 Managing people during the war on terror

 Managing Workforce Diversity

 Embracing diversity
 Implications for managers
 Recognizing and responding to differences

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Challenges and Opportunities for OB (cont’d)

 Improving Quality and Productivity

 Quality management (QM)
 Process reengineering
 Responding to the Labor Shortage
 Changing work force demographics
 Fewer skilled laborers
 Early retirements a
 nd older workers
 Improving Customer Service
 Increased expectation of service quality
 Customer-responsive cultures
BOOKS
Robbins, Organization Behaviour, Pearson Education

Luthans ,Organization Behaviour,Tata McGraw Hill

Parikh, Gupta, Organisational Behaviour, Tata McGraw Hill

Aswathappa, Organization Behaviour, Himalaya Publications