QUALITY MANAGEMENT SYSTEM

METALITE BUILDERS
(ISO 9001:2015) DEVELOPMENT
MAY 26, 2017 CO.,INC.
  What is quality
CONTENTS  Quality Management System
 QMS model
 Quality management principle
 ISO Clauses
 Implementation and Preparation
QUALITY
WHAT IS
QUALITY
WHAT IS
QUALITY
MANAGEMEN
T SYSTEM?
  Quality management refer to what the
WHAT IS QUALITY organization does to:

MANAGEMENT  Ensure that its products and services satisfy the

quality requirements

SYSTEM?  Comply with any regulations applicable to

our products and services
(ISO 9001:2015)  Enhance customer satisfaction
 Achieve continual Improvement if tis
processes
THE QMS MODEL
(ISO 9001:2015)

 Plan
 Do
 Check
 Act
8 QUALITY
MANAGEMENT
PRINCIPLES
  Clause 4 – scope, context/risks and interested
ISO CLAUSES parties
 Risk based approach

 Clause 5 – leadership
 Customer focus

 Clause 6- planning
 Clause 7 – support
 Clause 8 – operations
 Clause 9 – performance evaluation
 Clause 10- improvement
  Preparation ( gap Analysis)
5 MAJOR STEPS FOR  Defining the Quality Processes
IMPLEMENTATION  Implementation, training
 Internal Audit
 Certification Process
  Gap Analysis/ Gantt Chart
PREPARATION  Team
 Familiarize Team with ISO 9001
 Determine the Scope of Certification
 Definition of the Quality Policy
 Establish the Quality Objective
  Quality Manual
DEFINE THE  Quality Procedure
QUALITY  Control of Documented Info

PROCESSES  Internal Audit

 Control of non conformity products
 Corrective Action
 Process flow chart/ Work instruction
 Form / templates and checklists
 Records
  Quality procedures manual are understood
IMPLEMENTATION, and implemented through out the organization

TRAINING AND  QMS awareness and internal auditor training

 Work process are reviewed
WORK  Work processed are improved

INSTRUCTION  Documentation
  Audits are performed internally by Metalite
INTERNAL AUDIT internal auditors
 Identify any problem and nonconformity in
the system
  Stage 1 Audit – document adequacy check
CERTIFICATION  Stage 2 Audit – Physical audit, auditor will
check evidences of all processes
 Close out of any NON CONFORMANCES
 Surveillance Audit
 Selection of Certification Body
 Internationally recognized
 PAB Accredited
 Should have a client base and have experience
to audit the same kind of industry
  ISO requirements are ways to implement a
QMS sustainable and effective quality management
system within a company
IMPLEMENTATION
BENEFITS  A quality management system will
 Increase efficiency
 Lower costs
 Reduce rework
 Increase customer satisfaction
 Increased profitability
  ISO requirements are ways to implement a
QMS sustainable and effective quality management
system within a company
IMPLEMENTATION
BENEFITS  A quality management system will
 Increase efficiency
 Lower costs
 Reduce rework
 Increase customer satisfaction
 Increased profitability
  Commitment of TOP management
WHAT IS NEEDED  Your commitment to support the
FROM YOU? implementation of the QMS
 Take extra responsibility in the
implementation of QMS apart from the daily
operational work
 Strive to Continually improve