Telephone Communication

BUS220
 Dalinda Mandy Diego

Mr. Smith, I hear what

you are saying. I can
certainly understand
Good morning, this is your frustration. Let
Mandy Hines Hello. So what is your me locate your
speaking. How can I problem today? package and I will call
help you today? you by 2pm this
afternoon to let you
know when it will
arrive.
 Janice George Sophia

Good morning, Mr. Look, if you wouldn’t Mrs. Jenkins, I can

Renee. How are you call here fifty times a hear how upset you
this morning? What day, I could get my are. I am listening, tell
can I do to help you? work done. me more.
 Isaac Sonia Naava

Come on, already! I

Ok, ok. Enough of the What do you want me put in the paperwork.
problem. H ere is to do. It just isn’t my Now you just have to
what you need to do. job! wait on your
insurance company!
 Nash Kacy Isabella

Welcome to the
outpatient clinic. I’m Can’t you speak
Michael Evans and I English. I can’t
Uh …. Yea….uhuh am here to help you. understand a word
Where can I direct you’re saying.
your call?